Hotel Las Condes dengan Bar

This is a good hotel to stay in Santiago, great location, clean/prompt room service, fairly new facilities. But not yet living to the claim of ”the best” hotel in Santiago from my experience. I travelled with my family of 2 seniors, 2 adults and one 2yo toddler. I booked two rooms for two nights - delux king with view (1110) and club level king (1704). After check in, the experience is flawless: prompt room service, extremely friendly and accommodating staff and modern facility. Not to mention the views! However, pre/post check-in experience needs some polishing and made my experience imperfect: - staff did not help at all when we arrived: no one helped us at all when we arrived in a uber (black) with 2 big luggage and a crying toddler at the hotel door. there is a bellboy holding someone elses' luggage and a security-looking guy in black suit standing there near our car. But no other guests they needed to attend to. They both just stared us from when we get out of our car, trying to grab the toddler that's running around crying, getting two big luggages from the trunk until half way into the revolving door. No one opened/held the car door, or even asked if we needed any help, they just stood there staring at us for the whole period! (maybe we were underdressed for the best hotel?) I almost thought their job was not to help guests out of their cars but apparently not the case with other guests. - check out took so long and no special consideration for guests in a rush:They made a mistake in my final bill so I had to go through the line and talk to someone instead of dropping off the keys. even though I mentioned I have a flight to catch I still had to stay in the queue with other guests that are checking in. I was delayed by a good 20 minutes.... there was a long line but only 3/4 counters were used though there are plenty of staff. Everything else was perfect. But being one of the most expensive hotels in Santiago I certainly expect a better experience with the above two points.

位置便利方便，因為聖地亞哥機場就是個中轉大機場一定要提前定，酒店位置很方便就在T2客運大樓對面！還有寄存行李，必須入住前就寄存，入住後退房了再寄存就不能寄存了！雙床房床也挺大，我們三個人一間房，兩個人睡一張床也不擠

El hotel esta Bien, las habitaciones muy bien, el problema son las instalaciones, una recepción antigua, una pileta chica y un gimnasio chico y desorganizado. El Restaurante esta bien aunque podría tener mas vida, lo mejor es el personal que lo atiende. El hotel dice ser 5 estrellas pero en realidad es un 4, igualmente la relacion precio calidad esta ok

Nice hotel in Las Condes within walking distance of many restaurants/shops. Upmarket, safe area. Modern, decent sized room. Small rooftop pool for a quick dip. Good restaurant downstairs. Great rates on the weekend. Highly recommended!

En algunos sectores del hotel se veian falta de mantenimiento y no tienen spa. El resto todo excelente! Volveria

So very good service. so excellent~~~~....

It's a hotel just to spend the night. Do not expect any attention from the staff, like being on your honeymoon and a bottle of champagne as a courtesy, or a nice views from Tower C.