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Disiarkan pada9 Jan 2025|Bilik Deluxe King dengan Pemandangan
Pengguna TetamuThis is a good hotel to stay in Santiago, great location, clean/prompt room service, fairly new facilities. But not yet living to the claim of ”the best” hotel in Santiago from my experience.
I travelled with my family of 2 seniors, 2 adults and one 2yo toddler. I booked two rooms for two nights - delux king with view (1110) and club level king (1704). After check in, the experience is flawless: prompt room service, extremely friendly and accommodating staff and modern facility. Not to mention the views! However, pre/post check-in experience needs some polishing and made my experience imperfect:
- staff did not help at all when we arrived: no one helped us at all when we arrived in a uber (black) with 2 big luggage and a crying toddler at the hotel door. there is a bellboy holding someone elses' luggage and a security-looking guy in black suit standing there near our car. But no other guests they needed to attend to. They both just stared us from when we get out of our car, trying to grab the toddler that's running around crying, getting two big luggages from the trunk until half way into the revolving door. No one opened/held the car door, or even asked if we needed any help, they just stood there staring at us for the whole period! (maybe we were underdressed for the best hotel?) I almost thought their job was not to help guests out of their cars but apparently not the case with other guests.
- check out took so long and no special consideration for guests in a rush:They made a mistake in my final bill so I had to go through the line and talk to someone instead of dropping off the keys. even though I mentioned I have a flight to catch I still had to stay in the queue with other guests that are checking in. I was delayed by a good 20 minutes.... there was a long line but only 3/4 counters were used though there are plenty of staff.
Everything else was perfect. But being one of the most expensive hotels in Santiago I certainly expect a better experience with the above two points.
Tunjuk Lagi
Harga satu malam bermula:€ 311
Disiarkan pada19 Jan 2025|Bilik Standard Dua Katil Saiz Queen
Alexey NikulinOverall I would say that the hotel did not meet our expectations - it is more of a modern 3-star option than a standard 4-star hotel. The service is not very efficient (both of the reception and the room service), the quality of the food is inferior (and it is of course overpriced). Also the location is not very good - although the barrio (district) is very prestige, there is literally nothing to do around, especially during the holidays or weekends, you need to take a taxi to get to the downtown (Providencia and other districts), there is no option of just walking there.
Tunjuk Lagi
Harga satu malam bermula:€ 127
Disiarkan pada1 Sep 2023|Bilik King Kelab
Pengguna Tetamuクラブキングルームを利用しました。クラブラウンジを利用できよかったです。クラブラウンジでは、ゆったりとした空間で、美味しい食事や飲み物を楽しめました。サーモン、お肉料理、サンドイッチ、ベーカリー、スイーツ、サラダ、どれも秀逸でした。滞在中は、クラブラウンジのコンシェルジェにいろいろと旅行についてのアドバイスをいただき、市内観光やワイナリーツアーを堪能できました。部屋も清潔でゆったりとくつろげる十分な広さで心地よい空間でした。ホテルのスタッフはみなさんとても親切でした。また是非利用したいです。
Tunjuk Lagi
Harga satu malam bermula:€ 311
Disiarkan pada31 Jan 2025
AFL
Nice hotel in Las Condes within walking distance of many restaurants/shops. Upmarket, safe area. Modern, decent sized room. Small rooftop pool for a quick dip. Good restaurant downstairs. Great rates on the weekend. Highly recommended!
Tunjuk Lagi
Harga satu malam bermula:€ 136
Disiarkan pada14 Jan 2026
Pengguna Tetamu
This is the second time we’ve stayed here this trip. It’s been an excellent hotel. Very comfortable room and beds, well positioned for shops and restaurants and a really helpful staff. I definitely recommend.
Tunjuk Lagi
Harga satu malam bermula:€ 73
Disiarkan pada1 Jun 2026
Pengguna TetamuThe overall it's really good because the hotel it's firstly very well located as it's close to main Street (excellent transport) but in a small street. Very close to nice dining and commercial areas. It seems Brand New so everythings Shiny and very clean, people a very nice.
I would say the only issues are the very bad window frames which don't isolate the noise of the street and I imagine also the cold weather in winter and the pillows which are uncomfortable.
Beside those two points the hotel is fantastic
Tunjuk Lagi
Harga satu malam bermula:€ 110
Disiarkan pada21 Dis 2025
Pengguna Tetamu
Very Kind Staff, Great Location and clean rooms… the only disadvantage was the small and low closet that smelled of mold, didn‘t use it for my clothing
Tunjuk Lagi
Harga satu malam bermula:€ 118
Disiarkan pada30 Apr 2025
Pengguna Tetamu
Maintenance required for bathroom. There were hairs in the bath tub which means not clean. Bath water doesn’t go down well. Toilet clogged. Very bad experience. Reception staff is not friendly and felt like he is there sleepy or not in a mood when checking out. Courtyard next to this one is better.
Tunjuk Lagi
Harga satu malam bermula:€ 146
Disiarkan pada5 Jul 2025
yyc._.travel
過黎business trip,環境不錯
地點方便,附近有超市
平時可以用whatsapp同front desk溝通(會說英文)
係係馬路邊唔係完全安靜
Tunjuk Lagi
Harga satu malam bermula:€ 63
Disiarkan pada17 Okt 2025
Pengguna Tanpa Nama
J'ai passé une excellente nuit dans cet établissement ! Tout était parfait du début à la fin : accueil chaleureux, chambre propre et confortable, literie de qualité et ambiance calme. Le petit déjeuner inclus mérite une mention spéciale : très complet, varié et délicieux, avec des produits frais et bien présentés. Je recommande vivement cet établissement, un excellent rapport qualité-prix !
Tunjuk Lagi
Harga satu malam bermula:€ 73