Hotel Las Condes dengan Sarapan

This is a good hotel to stay in Santiago, great location, clean/prompt room service, fairly new facilities. But not yet living to the claim of ”the best” hotel in Santiago from my experience. I travelled with my family of 2 seniors, 2 adults and one 2yo toddler. I booked two rooms for two nights - delux king with view (1110) and club level king (1704). After check in, the experience is flawless: prompt room service, extremely friendly and accommodating staff and modern facility. Not to mention the views! However, pre/post check-in experience needs some polishing and made my experience imperfect: - staff did not help at all when we arrived: no one helped us at all when we arrived in a uber (black) with 2 big luggage and a crying toddler at the hotel door. there is a bellboy holding someone elses' luggage and a security-looking guy in black suit standing there near our car. But no other guests they needed to attend to. They both just stared us from when we get out of our car, trying to grab the toddler that's running around crying, getting two big luggages from the trunk until half way into the revolving door. No one opened/held the car door, or even asked if we needed any help, they just stood there staring at us for the whole period! (maybe we were underdressed for the best hotel?) I almost thought their job was not to help guests out of their cars but apparently not the case with other guests. - check out took so long and no special consideration for guests in a rush:They made a mistake in my final bill so I had to go through the line and talk to someone instead of dropping off the keys. even though I mentioned I have a flight to catch I still had to stay in the queue with other guests that are checking in. I was delayed by a good 20 minutes.... there was a long line but only 3/4 counters were used though there are plenty of staff. Everything else was perfect. But being one of the most expensive hotels in Santiago I certainly expect a better experience with the above two points.

Overall I would say that the hotel did not meet our expectations - it is more of a modern 3-star option than a standard 4-star hotel. The service is not very efficient (both of the reception and the room service), the quality of the food is inferior (and it is of course overpriced). Also the location is not very good - although the barrio (district) is very prestige, there is literally nothing to do around, especially during the holidays or weekends, you need to take a taxi to get to the downtown (Providencia and other districts), there is no option of just walking there.

Spotless experience. Excellent rooms prrfect location very atrentivr customer service and super professional management. 5 stars ⭐️⭐️⭐️⭐️⭐️ in every way. Definitely recommended

クラブキングルームを利用しました。クラブラウンジを利用できよかったです。クラブラウンジでは、ゆったりとした空間で、美味しい食事や飲み物を楽しめました。サーモン、お肉料理、サンドイッチ、ベーカリー、スイーツ、サラダ、どれも秀逸でした。滞在中は、クラブラウンジのコンシェルジェにいろいろと旅行についてのアドバイスをいただき、市内観光やワイナリーツアーを堪能できました。部屋も清潔でゆったりとくつろげる十分な広さで心地よい空間でした。ホテルのスタッフはみなさんとても親切でした。また是非利用したいです。

El hotel esta Bien, las habitaciones muy bien, el problema son las instalaciones, una recepción antigua, una pileta chica y un gimnasio chico y desorganizado. El Restaurante esta bien aunque podría tener mas vida, lo mejor es el personal que lo atiende. El hotel dice ser 5 estrellas pero en realidad es un 4, igualmente la relacion precio calidad esta ok

Nice hotel in Las Condes within walking distance of many restaurants/shops. Upmarket, safe area. Modern, decent sized room. Small rooftop pool for a quick dip. Good restaurant downstairs. Great rates on the weekend. Highly recommended!

Very Kind Staff, Great Location and clean rooms… the only disadvantage was the small and low closet that smelled of mold, didn‘t use it for my clothing

It's a hotel just to spend the night. Do not expect any attention from the staff, like being on your honeymoon and a bottle of champagne as a courtesy, or a nice views from Tower C.

此次入住，屬於商務旅行，住了一晚上，樓層比較高，很安靜。在智利的東區（富人區），環境很好，在聖地亞哥最繁華的奢侈品商場邊上，交通便利，周圍各種名品，商場，超市，夜店🪩，牛排館，各國風味美食…唯一感覺欠缺的是酒店設施有點老舊，床有點偏軟，但是整體感覺還是不錯的，早餐也很豐富，各種麪包，酸奶，水果，咖啡☕️總的來説還是很滿意這次旅行🧳入住

The hotel is so beautiful and clean. Staff is very kind and welcoming. The spa is amazing you have a complimentary hour per day to enjoy it and other treatments are available for a reasonable price. The swimming pool is in the rooftop, is quite small but not many people is there. The restaurant on the top is superb, a bit overpriced but the food quality is excellent. Breakfast worth it.