Hotel Granada dengan Bar

If you don’t want to ruin your mood during your trip, don’t stay here. I chose several Meliá hotels during my Spain trip to experience a trusted Spanish brand. But after staying here, I canceled all my other Meliá bookings. The reason was simple — the reception was shockingly rude, especially a staff member named Elda. Everything else about the hotel was fine. The rooms were clean, the lounge was great, and the location was convenient. But the reception completely ruined the experience. Elda never greeted me. She didn’t confirm my booking details or explain anything about the room or hotel services. The first thing she said was that I needed to provide another credit card if I wanted to check in. Only after I asked did she mention it was for a deposit. Afterward, I checked Google reviews and saw that this issue has been mentioned for years, yet nothing has changed. It’s disappointing because all other staff members were kind and professional — except the reception. ⸻ Pros • Modern, newly renovated rooms • Great lounge with nice views, food, and service • Within walking distance of main attractions • Close to the airport bus stop Cons • Rude and unwelcoming reception staff • Poor soundproofing — earplugs recommended at night

酒店位處於購物區的外圍大概需要行15至20分鐘才能到市中心的景點。但酒店設有停車場方便自駕人士酒店的房間整潔光亮，房間也很大。最好的是有兩個洗手盆，不用同另一半爭梳洗，而且廁所乾濕分離，廁所闊落啱晒女士。酒店的員工能粗流利英語，而且樂於提供資訊及協助。酒店附近亦有很多餐廳。整體來說很不錯，而且很適合自家人士。

호텔 위치는 너무 좋았습니다 도보로 이동하기 참 편리했어요 객실은 402호로 배정 받았는데 1.2호는 로비에서 가장 안쪽에 위치한 별도 엘리베이터로 3층에 올라가 다시 1층을 가파른 계단으로 올라가야만 했습니다 ㅠㅠ 로비 직원과 원활한 소통이 되지 않아 로비에서 캐리어 이고 지고 반층을 내려가고 난리도 아녔네요.. 로비에서 불과 열걸음 남짓인데 직접 알려주시지 ㅠㅠ 안내가 미흡했다고 생각해요 그리고 2박 머무는 동안 너무 추웠습니다.. 실내와 실외 온도차로 창문에 물이 계속 고였고 웃공기가 너무 차서 잠을 설쳤어요 화장실도 너무 추워서 새벽에 화장실 갈때면 오들오들 떨었습니다 반면 수압은 강해서 뜨신물 잘 나옵니다 알함브라 뷰는 아니었지만 객실 밖 중정? 테라스 흡연 구역 잠깐 나가서 성당 뷰 정도는 볼수 있었어요

A very small hotel with 22 rooms. Their attention is focused on delivery quality experience and service. The rooms were renovated with the best equipment and materials. Breakfast spread was very compact and can't be compared to larger hotels. Overall, it was still a nice experience which I will return should we choose to go back to Granada.

Beatiful hotel rooms are next to Alhambra Palace Hotel that you can walk to the gate of wine for a few hundred meters Alhambra attractions. Excellent room view of the whole Granada city (You need book city view rooms). Espresso machine and electric kettle in room to make coffee or team. The best breakfast in our entire two week Europe trip!

Lo que dicen del parking es mentira, te envían a un parking cebteico donde nunca hay aparcamiento y después si te vas a otro parking no te pagan la tarifa del taxi.

The hotel has a decent location and is generally clean, even though there are ongoing renovations at the moment. Unfortunately, the service leaves a lot to be desired. They don’t offer basic amenities like an iron for guests to borrow, which is standard in most other hotels at this level. Instead, they push guests to use their overpriced laundry service — ironing a simple polo shirt costs more than the shirt itself. I suggested they invest in just 2–3 irons for guests to borrow, and honestly, I’m willing to donate two myself if that’s what it takes. The parking is also far too expensive — €21 per day, which is excessive compared to other options in the city. My recommendation: choose another hotel until Hotel Saray improves its service and reconsiders its parking rates.

The hotel was basic but well located close to the long-distance train station, right outside a bus stop that would take you straight into the historic centre, and not far from the Metro either. The staff were very friendly although the hotel was a little run down in appearance.

I want to remark the staff was very sharp and attentive. They even made sure in the reception desk I wanted the double bed I requested rather than two beds in the room when I appeared with my friend (that was a man). When I came back at 4 am after partying in Granada downtown, two of my bed's legs broke as soon as I sat down on the bed. Turns out the wood of the bed table was rotten. The clerk said he would bring up a new double bed to the room, to which I replied that maybe more efficient to get a different room. They gave me a room so big that I could use the toilet touching the wall with my knees. Next morning I went to the reception desk to give back the previous room key, the clerk said he had been informed, and his sharp workmate (the one who made sure I wanted a double bed) asked at what time the incident happen. His mind probably made the sort of connections only untravelled people do. I got a new room of the same size than the original. Next day I left. The swimming pool and the folks of the cafe were great though. That's why I give 2/5 and not 1.

Room was clean, reception staff very helpful. Used as a base for visiting local area. Well placed for the metro.