Cari Hotel 4-Star di Granada

Stayed for 2 nights as a family of 6 people and couldn’t have hoped for a better stay! The apartment was very cosy, clean, comfortable, and quiet. The surrounding area was relaxing and beautiful. There are plenty of food options and supermarkets within walking distance from the apartment. Getting to Alhambra is easy with a direct bus from the bus stop right across the plaza in front of the apartment. For those who prefer to walk, there is also a path to Alhambra that can be accessed easily from the apartment building. Checking in was easy as we only needed to fill in our guest details online, after which we were provided with the main and unit door access codes. They allowed us to store our luggages before check in at their nearby hotel and surprised us with a bottle of wine as a welcome gift! The coffee capsules, tea bags, and coffee biscuits provided were delicious. Will definitely stay here again if we ever come back to Granada!

攜程上隨便搜的酒店，當時衹想着需要2個卧室，和孩子分房間住，；需要有停車位，其他都沒有仔細看。旅程臨近時候，又從其他國外大平台搜了一下這家酒店，發現是滿分10/10酒店，於是就沒有再變更預訂。 之前和酒店溝通很順暢，現在翻譯軟件很普及。自駕需要提前報備護照，駕駛員，車輛訊息。如果自駕的話，還是需要有西語/英文溝通能力的，自駕進老城區，尤其去地庫（圖2）非常有挑戰性。輕易不建議自駕去。 酒店位置出乎意料的好，就在老城最中心最繁華的地段，去主教堂，市政廳，逛街，吃飯都步行3-5分鐘以內。去阿爾罕布拉宮也不遠,但是都是山路，強烈建議打車！公交太慢，每人2歐，從酒店打車可以直接到正義之門，去納宮特別方便，3個人才7歐元。 酒店內部乾淨整潔舒適寬敞，就像網上介紹的一樣。入住全程都可以自助辦理，但是有問題可以隨時發短訊，打電話，服務人員非常熱情。 臨街的卧室有點吵,但也屬於可以接受的範疇。建議給客人準備耳塞。

Granada has many road restrictions so it took us an hour plus and many turns to finally reach the hotel despite seeing it along the roadside many many times. We had to get valet parking after we reach the Hotel and was recommended by the hotel to take a taxi around Granada instead of driving. Hotel was big and we had connecting rooms. Room was clean and nice and had a balcony. I like that they provided hand lotions for us too. However, we left a Samsung charging wire in the Hotel and left for another city. When we tried contacting the Hotel they left us on read. We wanted to see if we could get it mailed to our next Hotel so that we could collect it but nobody replied us.

The reception staff were very friendly. There are several bus stops nearby the hotel, making it convenient to reach the attractions. It's also walkable to the railway station.

Mi valoración general del hotel es maravilloso, no solo por la ubicación cerca de la catedral y de otros sitios de interés, sino por el atendimiento en recepción y comedor, todos y cada uno de los empleados, nos recibían con una sonrisa y estaban predispuestos a ayudarnos ante cualquier situación. La habitación bastante grande, muy limpia y el baño muy completo incluso con una pequeña línea tendedera en la ducha. El desayuno muy adecuado con variedad de productos. Cabe destacar que la parte de la bollería no consumida en el desayuno, así como algunas frutas y algunos snacks se ponían en una salita interior ( pequeña pero súper acogedora y fresquiita) para el consumo de los huéspedes en cualquier momento del día. Dicha salita también disponia de nevera con agua, refrescos y cervezas para nuestro disfrute sin coste adicional y pudiendo incluso subirlo a la habitación ( todo un detallazo).

Location: We chose this hotel for its proximity to Alhambra palace, which is 3-5 minutes from the main road in front and our main itinerary for 2 days stay here. There is also frequent bus service (EUR1.80 per trip) to Albaxin area and city area in front of Alhambra entrance. However, for F&B, must go to city center as restaurants nearby closed before dinner. Uber to bus station or airport would cost more too. Facilities: No slippers. 

Lo que dicen del parking es mentira, te envían a un parking cebteico donde nunca hay aparcamiento y después si te vas a otro parking no te pagan la tarifa del taxi.

The hotel has a decent location and is generally clean, even though there are ongoing renovations at the moment. Unfortunately, the service leaves a lot to be desired. They don’t offer basic amenities like an iron for guests to borrow, which is standard in most other hotels at this level. Instead, they push guests to use their overpriced laundry service — ironing a simple polo shirt costs more than the shirt itself. I suggested they invest in just 2–3 irons for guests to borrow, and honestly, I’m willing to donate two myself if that’s what it takes. The parking is also far too expensive — €21 per day, which is excessive compared to other options in the city. My recommendation: choose another hotel until Hotel Saray improves its service and reconsiders its parking rates.

For me , this is absolutely not a 4 star hotel. 1. Only stairs are available in the main entrance , no guidance to use side entrance if you have heavy luggages. Staff are not even helping/ guiding you to use side entrance via car park. I only know it when I ask. And they can see us clearly carrying two big luggages. 2. Staff are not friendly, you won’t feel welcome at all. The room is just average. There are no restaurants/ supermarkets nearby.

Very good for business and families