Hotel Santorini dengan Bar

Thank you, Renta and staff, for a memorable stay in Santorini. I had some doubts about the suites’ location overlooking the Caldera and the climbing that might be required, but the hotel is easily accessible with lovely gentlemen who take your luggage down to your room and pick it up when you are ready to leave. The accommodations are roomy, well appointed, and have an incredible view of the sea. We had our own patio where we could eat an ample breakfast delivered every morning. On these same mornings when we were very lucky, a parade of donkeys and one mule would clop by the path near the hotel, carrying materials to nearby sites. Of course our stay in November meant that many restaurants and shops in Imeroviglia were closed, but Fira is nearby. Renta will call Nico to give you a ride into town. Both of them are so gracious and accommodating that we very much enjoyed our stay. Following Renta’s advice, we took the catamaran tour of the Caldera, a must for seeing the Caldera from the sea. The plus side of Santorini in November is a complete lack of crowds. Our weather was sunny and in the seventies every day, which may have been a Greek anomaly but perfect for us. I highly recommend the Aqua Luxury suites and staff.

Kami menginap di Royal Suite pada bulan madu kami. Lokasi tidak boleh menjadi lebih baik, dan bilik adalah standard yang sangat tinggi. Memandangkan saiz bilik dan kemudahan, saya fikir ia agak menjimatkan kos di Santorini. Suite Royal mempunyai rasa istimewa kerana anda boleh memasuki kawasan peribadi terus dari restoran. Kolam renang utama dipanaskan dan mempunyai kerusi dan kaunter bar di dalam kolam. Nikmati koktel yang lazat di bar kolam sambil berendam di kolam renang. Restoran khususnya adalah kualiti yang sangat tinggi, dan saya telah makan banyak perkara, tetapi cumi adalah yang paling lazat yang pernah saya miliki dalam hidup saya. Rasanya berada pada tahap yang anda akan lalui walaupun di Jepun. Ia tidak begitu mahal, dan harganya adalah purata di kalangan Santorini, jadi ia disyorkan walaupun anda hanya pergi ke restoran.

The room was clean and good location, they have parking and breakfast was really good, but was very disappointed when at the checkout they charged money for the coffe from the room. For a 5* hotel to charge money for 2 coffees is low. I didn’t mind paying it but didn’t expect that.

Accommodations were excellent, spectacular views from every part of the property, great food and friendly, helpful staff eager to please. Highly recommend and would definitely go back in the future! Scenic walk to many fine restaurants and shops.

Very disappointed by the slowness of the service and the quality of food. One member of our party was served an undercooked chicken gyro, literally. The other food served was at best average. The service was cordial but slow. With so many other restaurants to select from in Santorini, this one can be skipped.

This hotel was recommended to us by our travel agent in the UK. As we have never been to Greece and I’m incredibly disappointed and upset also out of pocket by €1500. They know my wife and I have 2 teenage children aged 15/17 The website stipulates captions say that this is a “suite” and has a living area. (See below) but our “suite” was actually just one room (visible in the pictures, but the caption is misleading!). The two extra beds are just a thin mattress placed in top of a stone plinth and the so called beds are in a L shape far too small for two teenagers. It’s just one square room with a double and these two mattresses. From the website: Superior Suite Traditionally decorated suite, up to 4 persons, spacious private terrace, a/c, LCD TV, satellite TV, mini fridge, shower amenities, kettle, living area, ideal for couples and families. The Executive Suite room has two exhaust fans - one the the shower and separately another in the toilet. When the lights with exhaust fans are switched on, the whole room stinks of sewerage. The bathroom doesn’t have a door at all, nor does the shower, it is very inconvenient for two and even worse for four. Also the door which access to the bathroom could not close correctly, not nice for people going in toilet and you can hear everything. The suite has bugs my wife’s legs had bites after sitting on the bed in the room while I was arguing with the owner. Not at all hygienic. There were no proper places to place four suitcases. The “suite” was extremely noisy as it’s in a main road on an incline so busses, scooters and quad bikes are roaring up the hill constantly. The website also stipulates there is a villa unit which I asked to upgrade to and was willing to pay but the owner said it doesn’t exist ! False advertising. The website showed a pool but the photos are misleading as the pool was tiny. Our entire experience was ruined due to the owners attitude. I complained about these issues first to the travel agent in the UK who told me to speak to the receptionist which we did, returning from town immediately. She was very kind. However the owner suddenly bowed up and reversed her decision to refund us about these issues, he flatly refused to refund me. He became very angry and argumentative, totally unprofessional and rude. He shouted at me and made no effort to help me find another hotel. I was so stressed and upset. (I’m 65 years old) We never checked in and called around to find another property for 4 nights and the owner kept my money over €1000 which I intend to take up with the travel agent who booked this property for me. What made matters worse was they the receptionist was very kind and told me and my wife before the owner arrived we would have to pay of one night and that the owner would refund the balance. He told me after that she has no authority: I quote from the owner’s FB messenger text to me: “The girl from the reception has no idea, I am the one who takes the decisions

We stayed 5 nights here (me & my daughter) in a 2 bedroom suite with a small plunge pool and jacuzzi. It was the best accommodation we have ever stayed in! The room was amazing, fabulous view, great location and impeccable service! The staff was so friendly and accommodating!! We would definitely come back!!

酒店位於Oia 最美風景的位置，房間出面的水池更面向日落，風景如畫。房間內十分闊敞，洞穴房設計很特別，而且浴室窗打開可以看到海，原本是十分驚喜。 一開始就已經計劃在池邊欣賞日落。第二天早上一邊享受暖水浴，一邊欣賞海景。 可惜的是暖水池的暖水恆溫系統壞了！7-13度的溫度下實在沒辦法在室外享受。雖然入住時已再三追問暖水提供情況，然而酒店一直未能解決，只請我地耐心等候，直至check out都依然未解決，十分失望😔 據我所知，鄰近數個房間亦同樣有向酒店提出相同意見。為了一個未能享用的暖水池多付了四成價錢（比沒暖水池的房間），只多收到一句抱歉，實在十分無奈🥲 最後check out 時請職員為我們搬一件行李離開到巴士站時（有另付費），先生因要折返酒店找回失物，叫我先跟職員到巴士站，職員得知先生已折返，竟然立即在路中途放下行李，著我自行搬到階梯下的巴士站，就轉身離開😡 可能我習慣了其他酒店的服務，認為交房給客人前檢查清楚，遇到問題盡力及盡快派自己職員視察問題，嘗試解決或提供替代方案是基本☹️ 似乎此酒店享有優越地理位置，已無憂。想欣賞風景，是很不錯；想享受服務，真的未能令我十分失望😞

The staff were absolutely incredible! They were accommodating, attentive, and made sure that we had the best time in Santorini, which we did! The location is excellent if you don’t mind a 15 minute walk into Imerovigli as it’s just outside of that village. Perfect for couples! They also treated us to a surprise on my birthday, which was lovely added touch. The view of the sunset from our balcony was equally amazing. We would definitely stay again!

Very professional and helpful introduction to the hotel and the facilities. Extremely helpful and friendly personal. The hotel is very clean, breakfast is good. The hotel is not accessible by the car, but a big public carpark is very near. The hotel staff arrange somebody to pick you up and help you with your luggage.