Hotel Dambulla dengan Bar

Lo único que no nos gustó del hotel fue tener que irnos. Un verdadero oasis de paz, naturaleza y lujo silencioso con una atención cuidada y mimada al mas mínimo detalle. Inolvidable.

Nestled amidst Sri Lanka's lush jungle landscape, Heritance Kandalama offers an unparalleled retreat that seamlessly integrates with its natural surroundings. From the moment we arrived, the reception staff provided a warm and professional welcome, setting the tone for an exceptional stay. The hotel's architectural design, a masterpiece by Geoffrey Bawa, is both innovative and environmentally conscious, blending modern luxury with the beauty of the natural environment. Our room featured panoramic views of the Kandalama Reservoir, allowing us to wake up to the serene sights and sounds of nature. The property boasts three distinct swimming pools, including an infinity pool that appears to merge with the lake, offering breathtaking vistas. Dining at Heritance Kandalama is a culinary delight. The Kanchana Restaurant offers an extensive buffet with a variety of Sri Lankan and international dishes, all while providing panoramic views of the surrounding landscape. Throughout our stay, the staff consistently demonstrated attentiveness and professionalism, ensuring that every aspect of our visit was comfortable and memorable. Heritance Kandalama is more than just a hotel; it's an experience that celebrates the harmony between luxury and nature.

The hotel is nice, spacious beautiful room at check in we were treated to a refreshing juice. There is a big pool on the grounds and a big jacuzzi with hot water in the room.  Minuses of the hotel: Far from the attractions. Taxi from the center only go there for the price of pick me x2. Hotel taxi are 3 times more expensive. There are no stores and restaurants near the hotel, so inside the hotel prices for food x3, Also after 6pm it is dangerous to be outside because elephants are walking around. Now let's talk about the premium status and the five races. In 7 years of traveling, this is the first hotel that did not have a bathrobe, slippers and toothbrush and toothpaste in the room. The plumbing in the shower leaks, and the doors creak so much that you could call the spirits at night. Regarding the attention to the customer. I mentioned my upcoming birthday in conversation with the manager, but this fact was not used in any way to show any form of attention from the hotel. This is a huge miscalculation on the part of the staff at a premium hotel. We also had a late departure and our request to delay in the hotel for a couple of hours was refused. This was not due to the arrival of new customers, as the manager offered to extend our stay for a fee. For future customers this fact may be decisive in their choice. In general, the hotel is not bad, but the service and flexibility of the staff, as well as individual approach to customers, does not correspond to the premium level and requires improvement.

This hotel has good facilities, like good pool bar, restaurant with a tropical resort feeling. We have room with 2 king beds and it is good enough width for 2 adults and 2 kids. and also keeping sanitary. Staff gave the good hospitality and providing good services in restaurant. Just one concerning is VISA card cannot work well in Dambulla area.

Abbiamo pernottato qui due notti per poter godere delle due attrazioni principali della zona. I ragazzi sono molto disponibili ed il responsabile è un giovane simpatico che ci sa fare! La posizione è molto tranquilla anche se non molto lontano dai locali. Camera buona e anche la colazione servita all'ultimo sulla terrazza che guarda sulla rocca. Di notte la strada sterrata è completamente buia e vi sconsiglio di andarci a piedi meglio se con una macchina o un tuktuk.

An absolute gem of a place! Right on a beautiful serene lake, lots of wildlife running about, the breakfast was delicious. Thilki & Malata along with the rest of the staffs were wonderful, always helpful, thank you for your exceptional services. We had the BEST time!

Kalundewa Retreat has an amazing concept and a beautiful, secluded location that really stands out. The surroundings are peaceful and unique, making it a lovely place to disconnect. That said, there are visible signs of wear and tear in certain areas, and some aspects of property maintenance could be improved. However, what truly made up for this was the hotel team — their service was warm, attentive, and genuinely welcoming. The food was excellent and clearly prepared with care, which added greatly to the overall experience. With better upkeep, this place has the potential to be exceptional.

This is a nice hotel in a great location in terms of seeing the key sights in the area we wanted to visit (walking distance to Sigiriya and Pidurangala rocks, and a short tuk tuk ride to a night loris walk). It is on a main road so there is a bit of noise from that if you have a room at the front of the hotel like we did - especially some loud music playing early in the morning. I recommend asking for a room as far away from the road as available. The room was more basic than I expected for the price but importantly it was big and clean. I think you are paying the price for a proper hotel in this location. The hotel pool is big and very clean, it is perfect for a dip to cool down - and very scenic, surrounded by lovely trees. We were a bit disappointed with the hotel restaurant menu which has nearly no vegetarian options on it, and similarly the breakfast buffet wasn’t worth it for us to purchase, but there are lots of other restaurants walking distance from the hotel to go to. The staff were helpful especially in putting us in touch with the loris night tour.

Embora a nossa estadia tenha sido curta, foi bastante agradável graças à simpatia do staff em particular do Mr. Ruchira, que nos fez sentir muito bem-vindos desde o início. O alojamento era limpo e confortável, e a localização era excelente. Ficamos impressionados com o cuidado e a atenção aos detalhes, tornando a experiência muito positiva. Com certeza voltaremos!

This hotel is located in the forest within walking distance of Sigiriya. Since it’s in the forest, I expected there to be a lot of insects, but to my surprise, there were hardly any inside the room, and I was able to stay comfortably. I had booked for two nights, planning to climb Sigiriya Rock in the morning and then relax by the pool in the afternoon. However, it seems that the hotel has a policy of turning off the electricity in the rooms during the daytime. Although I asked a staff member to turn the main power back on and they did, it was soon turned off again. When the main power is off, the room becomes completely dark, and neither the Wi-Fi nor the air conditioner works. It was clear that even if I asked them to turn it back on again, the same thing would just keep happening. I felt it would only add to my stress, so I decided to move to another hotel.