Hotel Amsterdam dengan Bar

Great location, walking distance to bus to Keukenhof, tram and Sprinter connections to the airport. The room is clean, staffs are professional. great stay

We stayed in double room with extra sofa bed and it was good value for money. The room was decent size for three persons and it was absolutely nice, modern, clean and well equipped. If you’re coming to this hotel, you don’t need to bring hair dryer as there is regular hair dryer instead of hair blower in the bathroom. The staff was super welcoming and nice. Bonus - there is coffee company nearby if you don’t get breakfast in the hotel.

Here’s a firm, professional complaint that clearly states your concerns without making it unnecessarily aggressive. It focuses on the issues you described and requests a formal investigation. Dear Hotel Manager, I am writing to formally express my deep dissatisfaction with the treatment I received during my recent stay at your hotel. This experience has been one of the most humiliating and unprofessional hotel experiences I have ever encountered. Firstly, I was charged €250 for smoking in the room. While I understand that hotels have strict no-smoking policies and I am willing to accept the applicable penalty if a violation occurred, nothing justifies the way your staff handled the situation. Despite me clearly instructing your staff not to enter my room, they forcefully entered without my permission. At that moment, I was not properly dressed, making the situation extremely embarrassing and a serious invasion of my privacy. This conduct was completely unacceptable. Furthermore, during this interaction, two members of your staff spoke to me in Dutch in what appeared to be an abusive and mocking manner. Although I do not understand Dutch, their tone, gestures, and overall behaviour were intimidating, disrespectful, and deeply humiliating. No guest should ever be treated in such a degrading way. The second issue concerns my food delivery. I had ordered food late at night, and it was left at the reception. When I went to collect it a few hours later, I was informed that the food had been thrown away. I was never contacted, no attempt was made to inform me that my order had arrived, and no explanation was provided as to why my personal property had been discarded. This is completely unacceptable and demonstrates a shocking lack of respect for guests and their belongings. The combination of these incidents reflects an alarming lack of professionalism, respect for guest privacy, and basic customer service standards. I expect the following: 1. A formal investigation into the conduct of the staff involved. 2. A written explanation as to why my room was entered against my explicit instructions. 3. An explanation as to why my food delivery was disposed of without my consent or any attempt to contact me. 4. An apology addressing the unacceptable treatment I experienced. 5. A review of your staff’s conduct and training to ensure that no other guest is subjected to such behaviour. I chose Mövenpick expecting a high standard of hospitality. Instead, I left feeling disrespected, humiliated, and extremely disappointed. I look forward to receiving your prompt response and an explanation regarding these serious matters. Yours sincerely, Lauv Jaiswal If you intend to escalate this to Mövenpick’s corporate customer relations or to post it as a public review, I can also help you draft a stronger version suitable for those channels.

There wasn’t a kettle in the room & mineral water are not provided. So amenities are at its minimal. Room service needs to be request but they just top up towels generally. Overall, it is convenient as the metro is right infront of the accommodation.

Overall, a solid stay and I would recommend this hotel to anyone visiting Amsterdam. The room was clean, the staff were friendly, and the property was well-maintained throughout. The one thing that genuinely disrupted our stay was a false fire alarm that went off in the middle of the night. Having to evacuate the building at that hour was unsettling, and it took a while to settle back down afterwards. It’s hard to hold it entirely against the hotel — these things happen — but it did affect the quality of our sleep. That aside, no real complaints. Good value, convenient location, clean and comfortable. Would stay again.

We was greeted with warm smiling faces. The hotels main entrance, communal area was really clean and welcoming. The check-in was done really quickly as 2 hours before usual check-in which was perfect as was had a toddler with us plus lugage. The room was beautiful, clean and exactly good size for us. Bathroom was really clean. Room smelled fresh. We had breakfast each morning and it was a lovely open buffet with alot of choices, warm and fresh food. The dining area, bar area was really big, clean and welcoming. We enjoyed our 2 nights/3days stay. Definitely would recommend. Its not really far from Central station as well so perfect.

Very nice and clean hostel. The reception staff were very friendly. We booked at the last minute and did not expect such a good quality room, but everything was even better than we thought. The hostel is near the ****************** and under a big bar, but it was not too noisy. Most importantly, there was no ******** smell in the room. The bathroom and toilets were also very clean. Highly recommended.

Overall, I had a fairly good experience staying here. The staff were very friendly and always willing to help, which I really appreciated. However, there were a few issues. The bedside area was quite dusty and didn’t seem properly cleaned. Also, there was some confusion with the bed arrangements, and people ended up sleeping in the wrong beds, which was a bit inconvenient. That said, aside from these points, the overall stay was still pleasant. With some improvements in cleanliness and organization, this place could be even better.

Hotel ibis Amsterdam Center is located in the city center of Amsterdam, right next to Central Station and only a 10-minute walk to Dam Square. It near China Town and Red Light Secret Street too Important it is next to Central Station which the PLUS to us 😍🥰😘

We spent our winter holiday here and there are plenty of local groceries stores around. The train station is just a breeze walk away so it’s easy to travel around. The Zaanse Schans (windmill attraction), Zaandam (‘Lego’ house) is just few stations away from the hotel. Stay wise it’s comfortable but can get tad abit noisy as the sound insulation between walls are rather weak. All in all we will definitely stay here again!