Pros:
- The staff was lovely, friendly and helpful
- If you request something, such as an iron etc., it’s always on time and without delay
- Everything was clean. I cannot complain about the cleaning standards.
Cons
- the room is quite dark despite the lights available
- The view, especially the back view, was dreary and depressing, considering I had a long flight from Asia compared to my sister, who flew from Europe and didn’t need the rest as much as I did. Every day, I woke up to a very depressing view. It’s not ideal, and it's poor for someone who may enjoy visuals.
- The sockets were annoying; one didn’t work, and the kettle station needed to be handheld or changed elsewhere. Twice, I held the kettle button down manually to make coffee because I couldn’t be bothered for someone to come and check or replace it as I was in a rush
- The furniture and carpets are outdated in style and appearance. It makes the hotel look way older
- There’s a door holder behind the bathroom door, which lands in the middle, next to the toilet. I hurt myself a few times because I keep forgetting it’s there and, therefore, poorly designed
- Unfortunately, we forgot to bring our toothpaste and toothbrush, though I wasn’t expecting Best Western not to have them in your room. You have to request them every day. The housekeeper didn’t leave them or free water for us daily, only on the first day. So I’m not sure if she’s been forgetting to give us any, or it’s only complimentary water on day 1.
- The wardrobe is tiny and in such a hidden, awakened position. It was dark black and looked like glass. We had to call the staff to show us. It’s in a weird place
- Slippers: Again, much like the water, we were only given slippers on the first day. I understand the need to go green, but given that we stayed for four nights, it would be hygienic to give us a new set. On the last day, we had to wear our own shoes inside the room, which wasn’t great.
- We paid € 15 additional for breakfast daily €. It was basic but not bad. But the time until 10:30AM is good.
Overall, was it worth the money we paid for four nights? No.
The only highlights were ,mentioned among the professional staff members and cleanliness standards.
Terjemah