Hotel berhampiran Park Güell, Barcelona

The hotel is away from the city centre but it is easily accessible by metro. Staff at check-in and breakfast are friendly. We had a triple room, it consists of a double bed and a sofa bed in a separate area. The first night, there were no bed sheets provided for the sofa bed. We went down to the front desk and sheets were delivered to our room promptly. The next day, housekeeping provided a proper blanket and towels for the sofa bed, which is good. I recommend that they should provide these on the first night for triple rooms though. Our room has a jetted tub, but it never worked in the 5 nights we stayed. Other than this, our stay was good. The room has modern decor and a balcony. Breakfast is great with a lot of options: different types of bread with tomato paste and olive oil to add, scrambled egg, sausages, fresh fruits, yogurt, veggies, coffee, tea and juice. Breakfast staff did an excellent job in keeping all the items refilled very quickly.

This hotel has very good location and is accessible to many great food and shopping places. Enjoyed the view of Sagrada Familia from my room. Awesome hotel for your Barcelona stay.

Staff is very helpful and friendly, I had 2 separate bookings and they found the best solution on how to allocate me. Breakfast is very tasty, great variety of local cheese and meat. Lobby has some art objects to see. Only pools works in a very inconvenient time (from 11am until 8pm) that does not make sense

Checking in was good and we thought we were in for a great stay. After that it was sadly downhill all the way. Rooms ok but basic, and upgrading to a Suite is definitely not worth the extra money. Take earplugs as the noise from the roads, restaurants, bin emptying etc is constant. The bar was not opened for our whole stay, and the staff were very dismissive when we questioned why it was not available. One receptionist just shrugged his shoulders and looked back down to his paperwork. After check in they barely acknowledged us as we came and went. No air conditioning in the rooms so we had to leave windows wide open at night - cannot imagine what it would be like in summer. No tea and coffee making facility in the room. No outside space to use unless you go down the road to the sister hotel. Basically confined to your room, and you had to go out to find all your food and drink as there was no Room Service on offer either.

스페인에서 묵었던 숙소 중에 제일 좋았습니다. 위치도 좋고 짐들어주시고 웰컴주 샴페인 맛있었고 수압 진짜 목욕탕인줄 너무 좋았어요. 깨끗하고 편안했어요. 밤에 잘 때 도로에 소리가 들려서 조금 시끄러웠던거 빼고 그래도 모두모두 대만족이요.

가족여행을 갔는데 다른호텔 쇼파베드보다 소리가 덜나서 좋았어요~ 보통 삐걱거리는 소리가 나서… 로비 직원분들도 친절하고(조금 느린체크인-신입인듯) 특히 청소하시는분이 깨끗하게 잘해주셔서 좋았어요 위치는 관광지와 떨어져잇지만 스타필드,까르푸가 있어서 쇼핑,장,식사도 두번했어요 조식은 유럽이라 그냥 특별할껀없어요 보통이엇구요~ 커피머신에 영어좀 써두면 좋겠더라구요 머신상태가 좀 별로… 방음도 괜찮앗어요.엘르베이터 앞방인데 소리가 전혀안들리고~ 호텔안은 좀 더워서 에어컨 잠시 사용~ 무난한 3박4일 잘지내고 왔어요^^

Great location! Right behind the rail station, kind confusing for first time visitor in Barcelona, since they might know there are two exits in the rail station. I made a circle to find the entrance of the hotel. The hotel theme is space and we are the astronauts which is really cool. The room is very clean and neat. Very good and highly recommended to others.

The location was excellent and I felt very safe when out for a run in the early morning. The staff were friendly and helpful. We took advantage of the hotel breakfast and it was perfectly acceptable -- nothing spectacular but no problems either. The shower in particular was a problem in that it drained poorly, was very slippery when wet (see: drained poorly), and caused a lot of flooding on the floor of the main bathroom, which increased the slippery danger. The beds were comfortable and I appreciated the staff leaving an extra pillow in the armoire if we wanted it.

My daughter is currently studying abroad, and for her spring break we had planned on meeting in Barcelona, where neither of us had visited before. Freezing temperatures and snow in the United States unfortunately tampered with our plans, and I was then detained and unable to join her. At first I was nervous, but the Hotel Arts took amazing care of my daughter as she experienced her first solo vacation - and loved every moment. From all she has told me, it sounds like the Hotel Arts made a safe, comfortable, and enjoyable experience in every way. Special shout out to the incredible bar staff in the lobby bar who gave her an amazing list of restaurants, bars, and site recommendations. Bartenders Alex, Nicola and Diego, whose service went above and beyond, by her report, were welcoming, gracious, and terrific hosts. My daughter also tells me the woman who helped her with check in and check out was wonderfully friendly and helped her arrange a taxi for her departure and also gave some local tips. Her name, however, seemed Catalan and my daughter cannot remember how to spell it. On check-in my daughter was given both a spa and drink voucher, both of which were very much appreciated, and put to good use. In the room as well, was a lovely gift of fresh clementines, which I am told tasted wonderful. The location of the Hotel Arts is also perfect, sitting on the beach and close to attractions and public transportation. The amenities were also wonderful, and the gym was clean, spacious, and had lovely equipment. The property itself is gorgeous, with astounding views of the Mediterranean. This hotel truly held up to Ritz Carlton and 5 star standard, and every part of her experience far exceeded expectations. She couldn’t have been in safer hands and I am so glad she has such a good experience at the Hotel Art. She recommends it so highly that we are now changing our summer vacation plans from France to Barcelona. we look very much to returning to this amazing property!

Firstly, it's too pricey and doesn't really offer good value. It feels very hot even after adjusting the temperature to the lowest setting (19 degrees Celsius being the lowest possible). The room is a bit old, and water flows out from the shower room while showering. The bathroom area is extremely dark. This package cost me around $6K HKD, and I can confidently say it doesn't compare well to other new 5-star hotels in Barcelona. The best thing about W is the bar/restaurant on the 26th floor. The staff is generally rude and impolite, possibly including some of the security staff. The reception staff assisting with check-in are also unfriendly, possibly due to a large number of guests waiting.