Hotel berhampiran Devonshire Tunnel (Western Portal), Bath

The Z Hotel is an absolute gem, with its charming ambiance and top-notch service. From the moment you step foot inside, you're greeted with warmth and hospitality that makes you feel right at home. Let's talk about the incredible staff members who make your stay at the Z Hotel truly memorable. Edgar, Zoltan, Richard, George, Sarah, Maise, Danielle, and Szymon are the real stars of this establishment. They go above and beyond to ensure that every guest has a fantastic experience. Edgar, Zoltan, and Richard, the top managers, are the pillars of the Z Hotel. Their dedication and leadership shine through in every aspect of the hotel's operations. They are always there to address any concerns, provide recommendations, and ensure that everything runs smoothly. And then we have the wonderful staff members, George, Sarah, Danielle, Maise, and Szymon. They are the friendly faces you see every day, ready to assist you with a smile. Whether it's helping you with your luggage, providing insider tips on local attractions, or going the extra mile to accommodate your needs, they truly make you feel like a valued guest. The Z Hotel's staff embodies professionalism, attentiveness, and genuine care. They create a welcoming atmosphere that makes you feel like part of the Z Hotel family. It's their dedication to exceptional service that sets the Z Hotel apart and makes it a truly special place to stay. So, if you're looking for a delightful experience with incredible staff, the Z Hotel is the place to be. Trust me, you won't be disappointed! #ZHotelLove from Emma & Grace

At first check-in, staff said my booking’s payment was failed, I showed my booking confirmation with clearly stated payment successful, then he printed a confirmation for me to sign but I found that’s another one’s booking… totally another name… The 2nd print out was just showing my name without another personal information and I was told it’s okay to sign… Once I entered my room, there’s no bath tub, I called the concierge and claimed that when I booked this room type, photo clearly showed there’s bath tub and that’s why I chose this more expensive room type, staff just told me only Superior King room type offered bath tub… When I tried to take a shower, there’s no shower gel & face tissue in the toilet… what a big surprise that a so called 4 stars hotel could provide such service standard… I would definitely NOT recommend this hotel to anyone going to BATH for a visit… And what’s more, this is my Birthday trip with more than 3 hrs drive from the North, they really gave me a BIG surprise!!

I recently stayed over at the YMCA Bath, while on a solo business trip. It ŵas wonderful, the hotel was clean and comfortable (free WiFi) and the Host, a chap named Clayton was so charming, helpful and friendly. He made my stay really great. I would fully recommend the YMCA Bath to anyone looking for a nice place to stay.

Lovely old fashioned hotel, it was a bit of a trek from the lift to our room at the top but worth it for the view from the window. Breakfast was very good and beautifully presented. The staff were very polite and completely unobtrusive. Will definitely stay there again.

We booked directly, in January, with the hotel taking up an offer for our March stay. This is a 5 star hotel and we upgraded our room a few days before arrival. The room was lovely with a comfortable 4 poster bed and all facilities as expected. Breakfast was not as we had expected for a 5 star hotel. We had to choose a time to eat, did the earlier people have all the yoghurt? By the time (8.45) we arrived we were scraping the bottom of the deep jar and our cooked breakfast was a meagre portion. The potato cake was very thin, like cardboard, a single thin rasher of bacon and a slice of mushroom. Thank goodness I asked for a grilled tomato! We had to ask for toast that 1st morning. The coffee pot was barely enough for one, we had to ask for more! We had booked to eat in the Vellore Restaurant for my birthday but decided to cancel this, as seemed expensive and breakfast had put us off! So we chose to eat from the bar menu instead, taking the meal in the lounge. Unfortunately the room was pretty cold, we heard other guests complaining about this. Guests can ask for fresh milk to go with the complimentary tea and coffee, but be aware a tiny jug of milk is £6. However the staff were friendly and extremely helpful and the hotel is well situated for the town.

Bathen House is simply phenomenal from the mixture of old and modern aesthetic that screams class, elegance and luxury to the squeaky clean, serene environment and the oh so polite staff that were always available to help and make your stay as comfortable as possible. It was such a remarkable experience and I would definitely go back again. I absolutely loved my stay at Bathen House and I swill always recommend. It was the best Easter Holiday and Experience.

The trip was amazing, most importantly, because we chose to stay in Leonardo Hotel, Bristol City. The environment was amazing, keep it up!

We arrived late in the evening. The staff on our arrival were so friendly and we were taken to our rooms quickly. Our room was huge, my daughters was smaller but still big enough for two adults. They were spotless, bed was so comfortable too and sleep was great. Bathroom was excellent with a huge shower area and toiletries were supplied. We had breakfast in the morning which was amazing. Down in the restaurant there were toys, books, games and a comfortable area where you could sit and relax. Again the staff could not have been more helpful or nice. I would have no hesitation in recommending The Hollies Inn.

Room was comfortable and well prepared. There was some noise from traffic outside late at night. A late arrival necessitated a snack, which was prepared quicky and with no trouble. Breakfast offered plenty of choice and the dining room was spacious. Parking was adequate, although the parking charge was not anticipated. The main problem was locating the hotel even with a satnav. It was almost impossible to find the way in via a narrow concealed entrance that was not signposted.