Pengguna Tetamu
10 Jun 2024
Thank you to the Manager and staff for your helpfuness. Generally, I enjoyed my stay and my room was clean upon my arrival. Unfortunately, the cleaning staff did not make my bed during my stay. I expected the sheets to be smooth and neatened. My dustbin in the bedroom was also not emptied yesterday because when I arrived at my room late yesterday afternoon, the dustbin was full to capacity. This morning after breakfast, my dustbin was still not emptied. The cleaning staff also did not sweep/vacuum because the dust I saw on the carpet was there throughout the weekend. I would like to suggest that you either change the carpets or wash them regularly or remove them completely because they make the room smells unpleasant. Thank you for changing the fridge. Unfortunately, this was was noisy during the night, but at least it smelled clean. Your hotel is beautiful but the overall cleanliness can improve. The entrance to your hotel should sparkle. You have the potential to progress to 5-Star, but it needs to be pristine all round.
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