Hotel berhampiran Hipica Sierra Helada, Benidorm

De primera cara el personal es muy amable, están a tu disposición y realmente son rápidos. Tiene buenas instalaciones aunque un poco extraño la manera en la que están repartidos. Ahora, para la relación calidad-precio y ser un hotel 4 estrellas deja mucho que desear, las habitaciones no las limpian bien, y no es que dejamos la habitación sucia, pero a primera vista se nota que no lo han limpiado sobretodo el baño. Los huéspedes pasaban corriendo y gritando por los pasillos dificultando tomar siesta o dormir directamente. La ubicación está bien, cerca de levante. De haber sido impecable sería unas 4 estrellas pero para mi no vale la pena.

Super

Fui a pasar los cumpleaños con mi mejor amiga y nos encanto el hotel con unas vista geniales, la limpieza de 10, el personal muy amable, el bufé espectacular súper bien organizado, limpio y nos ofrecía de todo, la piscina me encanto, y una terraza maravillosa☺️ volveremos

좋은점: 깨끗하고 휴양지 분위기의 호텔방, 바다랑 걸어서 5분거리, 트렌디한 화장실, 무료 부대시설(탁구, 수영장)이용가능, 조식/석식 포함했는데 음식 개수가 많아서 만족. 샴푸, 바디워시 있음, 테라스 있어서 거기 앉아서 휴식취하기 좋음 불편한 점: 올드타운이랑 거리가 있음(걸어서 20-30분), 주변이 모두 음악 시끄럽게 틀어놓는 펍들이 많아서 밤에도 시끌, 침대의 스프링이 너어어어무 느껴져서 잠자는게 매우 불편했음 ㅠ. 4성급인데 치약칫솔과 같은 아메니티 없음

Stayed for three nights this week with my mum and we each had a separate single room, both next door to the lift on our respective floors. The hotel was very clean, the room comfortable with ample space and all of the staff were really welcoming and friendly. We stayed half board and had no problem finding something to eat each breakfast and dinner. We had a drink in the bar after dinner each night which was really chilled and the entertainment was sufficient. The only thing really that lets the hotel down is the fact that it's on a very noisy street. Both of our rooms were overlooking Jokers nightclub and the other numerous bars with loud music playing in to the night and until maybe 3am or later, which would be absolutely fine if the doors leading out to the patio blocked out the sound. I found myself having to have the air conditioning on overnight when I didn't really need it on purely just to try and drown out a bit of the sound outside which worked marginally. There were constantly coaches pulling up overnight, engines running, people shouting and yelling up and down the street at all hours. I completely understand people are on holiday and drinking and having a good time but I really think the hotel needs to invest in some better doors on that side of the building as it was so difficult to get any sleep. We were only there for 3 nights I just don't know how I would have coped being there for a week or more like most people were. It's a shame as it does let the hotel down somewhat.

This hotel is situated above the coach station at the top of Benidorm, but don't let that put you off! It's exceptionally quiet, and has amazing views. Due to the shape of the building, some end rooms are quirky but spacious, the large windows give you fantastic views of either Benidorm or the mountains. At night it's deadly quiet. Rooms are spacious and very clean. Double Bed is a little small, ask for twin beds if you want more bed space. Pillows are also a little flat, typical to Europe. Bathrooms have a bath with shower over and toiletries are provided. Rooms have aircon, TV but no tea or coffee facilities. The cafe downstairs is open from 9am and does great coffee and snacks. There is a buffet restaurant but we didn't use it. There is a small gym and outdoor swimming pool on the first floor, perfect sunbathing area! Free underground car parking opposite the hotel or lots of off road spaces beside the hotel. Friendly staff on reception too!

The hotel is situated excellently for the old town, beach and restaurant’s etc The rooms are spacious and clean with everything you need, the staff very friendly and helpful. At breakfast time the restaurant was busy with some food needing topping up, cups at the coffee machines were scarce but there was a good choice of food . I would definitely recommend and will stop here again.

Felt compelled to write my first review on the basis of some of the other reviews which I think are quite frankly unfair. We spent 7 nights here in the middle of August as a couple and I don’t have a clue what some of the other reviews are complaining about. The hotel is exactly as advertised. Rooms are fairly basic, they’re clean, beds are comfy, aircon works brilliantly and the location is brilliant. 10 minute walk to the castle, 5 minutes to the centre of the old town & maybe 10 minutes to the start of the Benidorm ‘*****’. The hotel is set along a fairly busy street which are mainly bars and restaurants - no nightclubs. The windows go a long way towards shutting out 90% of the noise from outside and chances are the sound of your air con drowns out the rest. You’ll hear the odd bit of excess noise but it’s Benidorm - what do you expect? Breakfast is a limited assortment of continental & cooked but in my opinion decent value for €6 per person. There is an information sheet in the room which states you need to pay a fully refundable deposit for hiring a kettle, iron, safe etc but I hasten to emphasise this is fully refundable - I personally think rather than blaming the hotel for charging, maybe blame guests from years gone by who have clearly abused the free amenities to the point where the hotel had to intervene and ask for a deposit. Also the hotel will ask for card details/€50 euro damage deposit upon checking in, again, fully refundable and again, blame ****** from years gone by who’ve trashed the place rather than the hotel for feeling compelled to asking for some insurance. If you want 5 & 4 star quality, then dig deep and pay for a 5/4 star hotel. The hotel is one of the better 3 stars I’ve stopped in & thats factoring in paying over the odds for summer months. The staff are great, I’d recommend the hotel but I’d implore you to be realistic before you book. Just remember where you’re going.

Nos hemos pasado genial. Hemos elegido instancia con desayuno y la verdad es que ha estado bastante bien.