Hotel Carlos I

Lovely hotel, rooms nice and staff very friendly and helpful. We came as a group of females and really enjoyed our weekend and we treated the hotel well and with respect...only downfall was the other visitors were all Spanish and made us feel uncomfortable and unwelcome even tho we were friendly, respectful and quiet, also quality of food could have been better. All in all tho a brilliant weekend with lovely hotel staff.

fantastic hotel. staff very helpful.food delicious and varied all in all a brilliant experience . will be back september for sure and a special mention to dario on reception he was very helpful and professional made to feel at home by all the staff

We travelled here from the UK. This hotel is not in the heart of main Benidorm and so is visited by mostly natives. Overall a nice hotel however, there were a few things that could have been better. ROOM- The room was clean and comfortable enough. The bathroom had a lot of black/mouldy looking putty around the shower which wasn’t great. The walls are also extremely thin so you can hear everything happening in the room next door and they can hear you too. FOOD- The food was nice enough. Some days better than others. You have to buy their drinks at meal times and they switch off the water machine during lunch and dinner. You also aren’t allowed to bring your own drinks so bear this in mind and this can become expensive rather quickly. STAFF- the staff were lovely and friendly. Many are not very good with English so best to brush up on your Spanish of staying here. Thankfully I can also speak Spanish which helped more than I thought it would. LOCATION- Quieter than main *****. 5 minute walk from the beach with restaurants and shops all around. Tram stop is at the top of the road around 10 minutes away by walking and this takes you straight to Altea and other areas for literally €3 return. 10-15 minutes walk from main Benidorm centre and shops etc Overall we enjoyed our stay however I would probably try a different hotel if I came back

This could be good ..but sadly pool was dirty … the breakfast was poor the staff In dinning all need to smile ..No coffee making facilities in bedroom so was over priced for what we paid and got ..the staff on reception was very good .. And this time off year it is catered for Spanish not English !!

Nice enough place, the staff didn't speak very good English, we were 6 girls in our 50s and if we laughed to loud we were getting horrible looks from the other guests who were 90% Spanish and so rude, if you're not a pensioner I wouldn't recommend it.

the hotel was relatively clean apart from marks on the walls and the ants that live in the baseboards we think that they may have bitten us (there might of been something else we arnt 100% sure) The staff were helpful even with the language barrier bit of a pain that the beds were separate (we weren't the only people that had that issue) in our opinion the way where seated at the buffet was disorganized for example one of the days we where given a seat after we put our drinks down we came back with food to find out table was taken by someone else also, we are a younger couple and when we booked we didn't realize the hotel was aimed at the older generation which wasn't an issue but just something to know before booking apart from the few issues it was still a good stay

First of all I wanna say the hotel is a good hotel its clean rooms are a good size but the beds are not the most comfortable and by the end of the week my back new I had slept on a hard surface for a week. Also it’s 2 single beds pushed together that literally part with very little persuasion. The food (we only had breakfast) is ok plenty of choice from fresh fruit yoghurts freshly cooked eggs. Prices at the bar are very reasonable compared to some hotels and the bar staff are very good. Downside to this hotel are it’s a very Spanish oriented clientele which is fine if you like older people sat on the same table as each other shouting at one another or having there phone playing music full blast while shouting to there friend across the table. Whether this is a Spanish thing I don’t know but when we fancied a quiet beer by the bar on the terrace you literally can’t hear yourself think. If you want a quiet relaxing hotel I probably wouldn’t recommend this place to you. As for the beach yea it’s a 5 minute walk to a lovely beach front old town probably 20 mins walk up and down hill. New town probably 25-30 mins walk. Taxi are really cheap and reception will book one for you. Check in was very quick and no problems what so ever. Rooms are fine like I said above we have a fridge that works. The air con sometimes gets a bit smelly so we turn that off. Showers are great bathrooms very spacious. Would I stay here again probably not it’s not really the hotels fault it’s just more geared to elderly Spanish people who are hard of hearing!! We are very laid back type of people and takes a bit to annoy us but the shouting and chair dragging gets a bit tired some after a while! Rooftop pool is more like a jacuzzi very shallow pool on ground floor is good size few beds only 1 working parasol tho in the hotel. Overall good hotel but bit far from where we wanna be and more like a Spanish nursing home on occasions.

First of all I wanna say the hotel is a good hotel its clean rooms are great and the food (we only had breakfast) is decent. Prices at the bar are very reasonable compared to some hotels and the bar staff are very good. Downside to this hotel are it’s a very Spanish oriented clientele which is fine if you like older people sat on the same table as each other shouting at one another or having there phone playing music full blast while shouting to there friend across the table. Whether this is a Spanish thing I don’t know but when we fancied a quiet beer by the bar on the terrace you literally can’t hear yourself think. If you want a quiet relaxing hotel I probably wouldn’t recommend this place to you. As for the beach yea it’s a 5 minute walk to a lovely beach front old town probably 20 mins walk up and down hill. New town probably 25-30 mins walk. Taxi are really cheap and reception will book one for you. Check in was very quick and no problems what so ever. Rooms are fine like I said above we have a fridge that works. The air con sometimes gets a bit smelly so we turn that off. Showers are great bathrooms very spacious. Would I stay here again probably not it’s not really the hotels fault it more geared to elderly Spanish people who are hard of hearing!! We are very laid back type of people and takes a bit to annoy us but the shouting and chair dragging gets a bit tired some after a while! Rooftop pool is more like a jacuzzi very shallow pool on ground floor is good size few beds only 1 working parasol tho in the hotel. Overall good hotel but bit far from where we wanna be and more like a Spanish nursing home on occasions.

Hola It’s advertised as a four star but should be two stars. Staff - not very friendly. Food - below average. The prepared salads were not good and the chicken too hard to eat. Room (single room) - not good view. Small terrace facing ugly buildings. Breakfast- below average. The orange juice was undrinkable. Coffee ok Pool - they have two swimming pools and not very good. Both too small and not in a nice location Last - I will prefer to pay a bit more and yo staying in a more enjoyable hotel. Overall experience: 5/10 Thanks Christian