Hotel Kronprinz Berlin

They tried to charge me for “late check out” for just going to pick up my bags later.

I stayed here for five days and although the location and the room itself are pretty nice, the services included are quite lacking. For the entirety of my stay, the wi-fi was not working (except for a couple of odd hours in odd places at the hotel) and the staff could not care less about that fact. In general, most of the reception staff is quite unhelpful and although not rude, certainly not welcoming either. Breakfast was pretty decent, however not included in the price of the room. But, you do get a nice selection for 12 Euros. Overall, not a bad place to stay if you simply need a clean place with hot water while in Berlin.

I had very bad experience with this hotel. There was not hot water for the entire two days spent at this hotel. When I complained that I should at least be compensated by min 50%, they refused and returned nothing. I felt it is unfair recognizing the service I received and what I paid. I felt cheated. In the room, TV is very small, only one pillow and bathroom is very small. Carpet was dirty and room was smelly. NO AC. I will not book here again. Not recommended at all.

Excellent location and check-in was possible 24/7

Excellent service

Was good