Hotel berhampiran Interkulturelles Familienzentrum "Familien-RING", Berlin

The staff at the hotel is awesome! Can't express enough how much we appreciate their kindness, knowledge and customer focus. Deep respect to such amazing team! Our small room was... small, but very clean. The beds and pillows were soft and comfy, the linens and towels - pristine while. The room was cleaned daily and towels were changed as requested. Plus a lovely view from the window and aroma of the blooming linden trees. A few things shocked us initially. It was an unpleasant surprise to see that there are no room amenities: no kettle, no tea, no cups, no drinking water. Only two glasses and the bottle opener. Unpleasant discoveries continued after visiting the bathroom. Again, no toothbrushes, no toothpaste, no shampoo & conditioner (only washing liquid inside the shower stall and next to the sink), no slippers, no even shower cap! I am not mentioning the bathrobes... Since we had with us our own slippers and shower cap, the absence of the basic stuff offered everywhere else around the globe, did not spoil our stay. But honestly, for €145 euro per night I really expected more. So come prepared, bring all small items that could make your stay comfortable, and you will have a great stay, as we have had.

The Abba Hotel in Berlin is an excellent hotel. It is located a block from Berlin's biggest shopping district. Since Berlin is spread out other places of interest may be out of walking distance, but you cannot have everything. My room was clean and functional. The morning breakfast was excellent. My sole complaint is that I could not adjust the room temperature. I left my window open and slept pretty well.

The hotel is very well located next to a metro station and in front of it there is a bus, M85 that takes you to the main train station. The Turkish place next door offers amazing fresh kebabs. The city tour bus is just 20 min walk or couple of stations ride. The room was clean, the breakfast was having good varieties. The only missing part was the air conditioner, but the weather was good and we could sleep the night without it.

Although the location and price for this hotel is great, the rooms themselves were disappointing. When entering the room for our first night I was immediately concerned about the room, with some wall fittings falling off, what seemed to be a lack of smoke alarm, one small bedside lamp and a tv relatively small and far from the bed along with only one alternative chair. Despite these shortcomings the room is quite spacious and beds relatively fine, with somewhat good soundproofing on the windows to stop the noise of the busy streets. Although these negatives would have been outweighed by the positives, we also had no room cleaning our entire 6 night stay which was highly disappointing. We would be awakened by the cleaners relatively early in the morning however usually we slept through this first attempt to clean. Most hotels would assume someone is asleep and come back and clean after they have gone about their day however this did not occur for our entire trip duration. To make matters worse we had no toilet roll replacements and had to source our own. In addition, on our 5th night they did Infact enter our room, they did Not take our overflowing bin, towels from the specified pick up area, change our sheets or make our beds or clean any portion of the room as expected of them. All they did was give us toilet roll. Very disappointing considering the ideal location for the hotel and the price.(although much cheaper than anywhere else in the area so some disappointment to be expected)

Overall Experience Impressive property that reflects the care and attention to detail management and staff have devoted to this gem. While it isn’t next door to the Mall of Berlin (20-minute subway ride away) and does not have the city-center bustle (meh), Hotel Louisa’s Place has an old-world charm with all the modern conveniences needed for a very comfortable stay. I will stay here on my next trip to Berlin and I would highly recommend to anyone seeking a comfortable alternative to the corporate chain hotels. Room: Very much liked the room floorplan. It was like a 1-bedroom apartment with a separate living/dining/kitchen area and a patio with a table for two overlooking the courtyard. The bathroom was spacious with a huge shower. The 12-foot-high ceilings with ornate crown molding and large windows made it seem very grand. We felt as though we had a posh European flat for our week in Berlin with all the amenities of a very nice hotel. Location: I was surprised to learn that everything we needed during our stay was within walking distance. We found three grocery stores and more restaurants than we had time to try all within a 5–10-minute walk. There was also an abundance of other shops and stores near the hotel. The U-Bahn (subway) station was 1 block from the front door. The S-Bahn (main city-wide trains) station was a 8-10-minute walk or you could walk to the U-Bahn and ride it to the next stop and shorten the walk to the S-Bahn. We did not need a rental car since all of our activities were accessible from the nearby subway or train. Price: I did my homework and found this hotel to be well-positioned in the market. Value for money was very good. So glad we did not stay in the chain hotel we were considering. Service: Unlike American hotels post-pandemic, housekeeping was done every day of our stay with fresh towels as needed. They emptied the trash bins and collected recycled containers and generally tidied up. All staff were very friendly and eager to help with any questions and requests we had. Cleanliness: All aspects of this hotel were well tended to. I typically wipe down drawers and shelves before putting clothes away. That was not necessary at this hotel. The bathroom and kitchen were very clean, and I was impressed by how this older building has been meticulously upgraded and maintained.

The location of Hilton Berlin is fantastic and the exterior of the hotel plus the lobby is very beautiful. Very walkable location with many surrounding dining and sightseeing options. Overall, housekeeping was good. The rooms run fairly small and look dated, so value for money is not that great. Bathroom is clean but not very well-maintained, especially the toilet. The check-in concierge staff were ok but I would expect friendlier and more proactive service for the price we were paying and being a diamond member as well. The staff who was a blonde lady with glasses checked me in and out and was the friendliest staff i encountered during my stay. Rarely did the other staff smile or greet us when we walked past them and they generally did not have great customer service skills, and generally just unfriendly. The front door concierge and door staff were much friendlier and greeted us more than the check-in staff. I also had a very terrible experience with the night security staff when my friend and I came back to the hotel around 6 am after a night out. We walked in and were stopped by a man who was not wearing any uniform, or any attire to signal he was working at the Hilton, and in regular clothes, he was a bit hard to understand because he had a thick accent, and I thought he might be another patron at the hotel or a taxi driver, so I politely smiled at him and said “no thank you” and walked towards the elevator. He got extremely angry, began shouting at me, and said he was a worker there and showed me his keys with a Hilton keychain. He wanted to verify that we had a room key. While we were taking out the key, he was calling me rude and dismissive and that I was a terrible person. It was so jarring because there was no need to be that rude, he was acting like I shooed him away when I’m reality it was a miscommunication. He then went into the back of the concierge to complain about me loudly, didn’t even wait till I was out of earshot. It was hard to identify him as a staff, much less security, and I didn’t need to be scolded like a child. Overall, very unprofessional and made the remainder of my stay feel much more sour. I can look past the dated rooms because I know that is out of the staff’s control at that point of time. But unprofessional and unfriendly staff make the value of my stay and diamond member status much worse.

The accommodation boasts convenient proximity to the metro station, ensuring easy access to transportation infrastructure. Moreover, its cleanliness adds to the overall appeal, enhancing the quality of the living environment.

It’s a really nice location and great service. However, better be aware with the strangers inside the room as my room experienced a guy who came in without a card and the next day some of our roommate lost their thing. Besides, it’s still a great hostel, I met lots of great friends there, especially if you are alone, it’s a really great opportunity to hangout with others.

The room was booked for 2 adults and 1 child (15 yo) but the room was provided without extra bed and there is no possibility to add it even for extra payment. The rest was good.

Prima, dass es jetzt direkt am Terminal 1/2 des BER nun neben dem Steigenberger auch das IntercityHotel gibt. Es wurde erst Mitte Januar 2023 eröffnet. Die Zimmer sind modern, praktisch und chic, wie die in den meisten neuen bzw. renovierten Intercity Hotels. Das Personal ist sehr freundlich und engagiert, manche Prozesse müssen sich für ein neues Team sicher noch einspielen. Man ist in ein paar Minuten zu Fuss direkt im Terminal am Check-in, ebenso am Flughafenbahnhof mit Fern-, Regional und S-Bahn-Verkehr. Frühstück gibt es ab Punkt 6:00 Uhr, da geht das Licht im Restaurant an, es gibt ein vielfältiges Frühstücksangebot. Nach meinem nicht so tollen Aufenthalt im danebenliegenden Steigenberger ist das IntercityHotel Airport BER empfehlenswert. Ich hoffe nur, dass Gäste es nicht zu oft mit dem IntercityHotel am Bahnhof Schönefeld verwechseln, die Namensgebung der beiden Hotels ist sicher nicht ganz so toll.