De Bintan Villa

Pleasant stay at de Bintan Villa with friendly staffs and customer service! Really enjoy the stay here, a great escape from the hustle bustle cities. There’s a mini zoo in the villa too!

The stay experience is great, you can watch the sea and sunset here, and the service is also very good.

The service was terrible there was no hot water in the days when we stayed and when we called to the reception they was very impatient tone,they didn’t even do any immediate action so we waited for about an hour and we called the second time the worst things is they just hang up my call！There were also missing amenities that make our stay uncomfortable .Hope they can make something about it.

No friendly user at all

Stay for business purpose. After work at 9pm and you felt tired, this is the best hotel. Not really far from tj pinang area. Check in process was good, staff always smile and friendly. I request for special price and FO team suggest to call sales person Agus. I try Agus and request but special rate only for group. So im ok with promo rate. But when I was check in staff inform I got special rate from Pak Agus. Thank you so much pak Agus (sales person). Breakfast that time is set bfast and many options. All foods is so fresh, fast service, very good staff also. I really want to try swim and hang out to amazing cliff cafe but don't have time. Definitely will be back to stay here. I got amazing room with gunung Bintan view as my request. I enjoy sunrise view with hot coffee. This is totally my best trip to stay here.

(Room) Our 3D2N trip was fantastic! The service, food and view was absolutely amazing. Our room was very cosy, just a tad bit dark. There’s air-conditioning and hot water so we were comfortable. The only issue we had would be the mosquitoes; we were bitten so many times. The staff at the DeCliff Cafe even gave us a bottle of insect repellent to ward them off, but the mosquitoes seem to be immune. Luckily the balcony doors were meshed so we could enjoy the view/get some light into the room. - (Easy reservations/transportation) Arrangements for transportation to and from the ferry terminal, reservations for dinner at Tanah Merah Seafood (super yummy!), our snorkeling day out with the Bintan Cool, and massage was done seamlessly with the help of the reception counter. - (Food) Before our stay, we checked out the reviews of the hotel from many sites, dating back to 2018 being the most recent ones, and many concerns were about the food being too salty. So we were considering to bring our own food, but we were so glad that we did not because the food was amazing! (1) DeCliff Cafe For dinner on our first day, we decided to have our meal at the DeCliff Cafe. Not only was the view breathtaking, but we were also pleasantly surprised by how yummy the food was. I had an oxtail rice set, and my boyfriend had the chicken chop. The onion rings were my personal favourite. (2) Breakfast For bfast on the 2nd day, we were given a menu instead of the typical bfast buffet at normal hotels (probably because there weren’t that many people at the point of time). The chicken fried rice was extremely tasty, and iced milk tea ended up being my favourite drink during our stay here. Bfast the day after was the usual buffet style, and the fried rice and soup were our pick for that morning. - (Special thanks to the staff) The service here is impeccable, and the staff here were very polite and friendly. Aguz took great care of us - always driving us up to our room because the whole place is atop a hill which we are ever grateful for. - (To note) Just the mosquitoes, bring mosquito nettings for your beds, and I would suggest long pants/tights instead of shorts. Sunscreen and mopiko is a must!