Hotel berhampiran Zani Palace, Bologna

Two stars because it is a nice hotel with comfortable beds. Thats about it. It is certainly not a five star hotel, which it purports to be. We arrived around 8pm and advised reception that we needed to leave for the airport at five am. At some point reception advises that the booking was for one person and they had to charge us for the second. I have never heard of this! So for the extra person for our 8 hour stay, they wanted €100! What the hell for? I looked on a booking sight and showed the receptionist that I could still book a room (which would come with a free bottle of wine) for two people for exactly what I paid. Receptionist kept saying that it would be more if i booked through the hotel. Lets follow the logic here. Why would i book directly through the hotel if the same room is less on a booking sight? The most irritating part is that she kept laughing inappropriately for some unknown reason. The male receptionist kept insisting that the € 100 was for the ”free” hot breakfast. We reminded him that we had to leave before breakfast was served. He assured us that there would be a cart full of food in the morning before we left. Long story short, that did not happen. There was a cart with coffee and a few pastries. But wait, there's more! The man at the reception in the morning told us that if we had asked, they would have made us breakfast. That would have been nice if it was ever suggested by reception at check in! A real five star hotel would have just taken the initiative to prepare the bagged breakfast for us given the conversation had the night before. I also enjoyed how the staff talked down to us insisting that a €100 per person euro fee is totally normal. Because I've never stayed in a hotel before! Thats sarcasm btw. Again, this certainly was not a five star experience. And just to compare apples to apples, we stayed at a four star hotel when we arrived in bologna 10 days earlier. It was 1/5 the cost, the staff much more accommodating and was just as comfortable and nice. So do yourself a favor and ignore the alleged five star rating and save your money and nerves by staying anywhere else.

This hostel gets a 5 out of 5 vote from me and you won't find anyone as fussy as me when it comes to hostel reviews. I don't understand the mixed reviews it has been given by people staying here at the same time as myself? The staff are very friendly and help you as much as possible.....a special shout out to Ciara who is very lovely. My room was very clean and my bunk had a charging point, night light and curtain. The only minor problem are the lockers are small and square so you can't really get anything in them - they need changing to bigger ones! The meeting area is just a ten foot square area next to the reception desk with only around six seating places and likewise the kitchen area is also small with a single long table for breakfast that can only seat around twelve people at any one time. The main reasons for this is the hostel is small overall and also only has three shower rooms with the toilets housed within these rooms. This can be very annoying because if you're dying to use the toilet and all three showers are being used, you cannot gain access. The breakfast is substantial as it's an all you can eat comprising of tea, coffee and orange juice. To eat you have fruits, yogurt, ham, salami, cheese and salad. For the English pallet you have different cereals, toast, cakes, biscuits and the use of butter, jam and chocolate spreads. There's also a coffee perculator which can be used at anytime during the day. Within the kitchen there's a large fridge to store your own personal food items if you wish. You are expected to wash up all your items after you finish which is no big deal but something I don't agree with on principle. I'm on holiday and I've paid for my B&B so I don't expect to do their job for them - maybe that's just me? The location of the hostel is very good and within easy reach of the main city centre and tourist attractions with various buses a two minute walk from the front door and the main railway station just a fifteen minute walk away

Lovely hotel with friendly staf.. Location Location is very good if arriving by train or a flight. 5 minutes walking distance to the train station, easy to walk with luggage. City center is reachable in 20 minutes on foot. Room Our room was spacious with an extra bed for the child. Check-in/Staff This is a lovely hotel with super friendly staff. Check-in, check-out, left luggage was easy. There also is an incredible bar service and one of the most comfortable lobbies I have ever seen. Price/Performance Ratio It was very good for what is provided. One of the best in Bologna. Extras Breakfast was OK, breakfast room is very cute. Downside Can't think of any.

Clean room and facilities. Big lockers. Comfortable beds but no privacy curtains on beds which would make it better! Pleasant, quiet garden, nice to sit out in. Staff were helpful and friendly and flexible with check in times. Not walking distance into Bologna centre but good easy public transport

Spacious, functional and well organised. Staff is extremely friendly and helpful. All speak very good English. Despite the closeness to the Bologna railway station the place is set back, quiet and green, with a large outdoor area for relaxation. The rooms are functional, clean, well ventilated and fitted with A.C. Totally recommended!

Everything but the internet was great. The internet on the 4th floor was extremely poor. The signal strength was good, but the bandwidth was very bad. I used my 4G in roaming to create a hotspot. All seven days. As long as you don't plan to stream movies on your computer or stay online, everything is excellent.

This place is amazing for the price. Perfect location. SO clean and comfortable. The staff were so friendly and helpful. I felt safe and taken care of being there alone as a single female. The surrounding area felt safe and I could walk to the stadium. The Central Plaza is a short cab ride and the staff will call taxis for you whenever you want. The buffet breakfast was lovely- nothing crazy fancy but assortments of cheese, meats and sausage, pastries, eggs, fruit, juice, cereal, etc. They made me a latte. I would 100% stay there again. Just absolutely perfect.

Can’t speak highly enough of the way this hotel treated me after my fall which required hospitalisation. Had to phone reception from car park as I couldn’t get out of my car .Valeria and Guiseppe came out and once it was clear I needed ambulance they called ambulance and arranged for my cases to be transferred to hospital.

The Hotel is very close to the airport and close to a bus stop to airport/central train station/city centre. 300mt far from a shopping centre. Only few steps from a restaurant/pizzeria. The staff was very friendly and gave us all the info needed. The hotel offers late check-in, they provide you with a pin cose to open the main door. We arrived before 11pm so didn’t need to use it.

That was perfect choice comparing price to what you get. We could park for free in front of hotel. Room was great with everything inside. 24h reception and very kind people working there. Breakfast was really great with high quality product. I reccommend this hotel warmly.