Hotel berhampiran Boston Conservatory Theatre, Boston

Great staff, very clean. Was skeptical when I read ”bathroom down the hall” but was pleasantly surprised by everything! For not having a bathroom in the room or pool STILL 10/10 I absolutely plan to be back soon! Might rent a whole floor with our couples friends

酒店住宿一周，有很多小插曲，都是極其溫馨的，再次對攜程的海外客服人性化服務表示感謝，也對酒店前台工作人員和值班經理點贊！很有溫度的一座城市！

I get a free upgrade to single room which is nice. Yet one thing unacceptable is the staff open my door while I am sleeping, saying he doesn't realize this room is occupied. Other than that, the room is clean and modern.

Clean and friendly, good place for short stay. Would definitely stay in future trip.

The hotel is 8 mins walk to the redline, which makes the transportation very convenient to all the main attractions in Bostion. The hotel is old, so the room has a weird smell. However, the reception desk is very friendly. We had our welcome cookies and some nice suggestions for the stay and transportation. There is a market place on the first floor which serves Starbucks coffee and other groceries. All in all, we are satisfied with the stay considering the price.

Convenient location near a lot of stores. Walking distance to metro as well.

Although I stayed at this hotel for only 12 hours, the room was quite spacious and confortable and equipped with everything I needed to stay for one night. As I needed to leave the hotel at 5am and could not have breakfast as it started being supplied from 6am. However, staying at this hotel was still worth the price.

I travel enough to know what to expect. My stay at this hotel was mixed and while most employees were helpful there were a couple that should probably not be customer facing. I will start by saying my first complaint may be partly my issue. We booked a weeklong stay through JetBlue Paisley for 209 a night. I then decided after to come in a day early and booked directly through the hotel. When I called I mentioned my week booking and asked if the rate for one night added would be the same and was told it would be. My part? I received the confirmation but did not scroll to the bottom where the rate showed to be over 400 for one night. I assumed what I was told would be the rate. Shame on me. When we arrived and was told the rate I explained the situation and was told that they don’t know what we pay 3rd part bookers and that it was impossible no matter what that I was paying 209 a night even with third party. They would not back down form the high rate and arriving at 11PM I was not feeling like arguing. I was told to speak to the manager which I did and was told he’d bring it to the general manager. Almost a week later I still have not heard back. That’s the first part. As we got to the room the card would not open the door so we went back to desk and they re-programmed it. Went back up and still could not get in. Mention of possible broken lock was mentioned so I asked if we could just get another room and was told they were sold out. Building engineer was called and he determined that room was already occupied. Back to the desk again and they were able to magically come up with another room. Off to a good start and it did not get much better after that. At least one elevator of two was down almost the whole time and one morning both were down. The fire alarm went off at 7AM one morning and I assume it was related to broken elevators as there were signs saying to use stairs which were according to signs on second floor alarmed summoning the fire department and of course setting of alarm. A little foresight on hotels part to maybe disable alarm during the elevator outage may have prevented people walking through an alarmed door that they were told to use. We were also told there would be a 100 dollar hold for incidentals such as parking etc. I was fine with that and we exceeded that by about Thursday by about 20 dollars. They then put a 278 dollar hold on my card for a day or two for the remainder. It was only 2 days!!! I am still waiting for them to release that and for an answer as to why such a high hold. I was told the GM would call me and have left messages and still have not heard back almost a week later. The room itself while billed as a suite was small though that was not an issue as we don’t spend much time in there. It was clean and maid service was good. Hope if you stay here it goes better for you than for us. So much for a relaxing vacation.

Hotel muito bem decorado, restaurante muito bom disponível dentro do hotel. Quartos amplos e muito confortáveis. Café da manhã com muitas opções de com atendentes muito simpáticos e prestativos. Recomendo!

安靜，舒服，乾淨，服務員服務態度好。