Hotel berhampiran Flaherty Park, Boston

4.5 stars for the hotel! Location: Back Bay, close to Newbury Street, close to Prudential Center. Bus stop to Logan Airport just outside the adjacent shopping mall. Three minute walk to front desk. Check In: fast and friendly Room: 22nd floor, nice view, large, nice beds, clean. Housekeeping: on my last day we had two towels in the bathroom that had been washed, smelled fresh but still had large dirt stains (hair dye?). I informed the front desk upon check out and they apologised. If not for the towels I would have given 5 stars. 3 stars for breakfast: Restaurant and coffee shop: just ok. Polite service, willing to accomodate dietary needs (no gluten) but not executing it well. Very friendly host (from Barbados) but rest of staff need to be re-trained.

住這個酒店不要訂大床房，大床房的房間都靠內，不被陽光照射，要訂房衹能訂雙床房。 酒店乾淨，床舒適。

Our stay was absolutely brilliant- the staff are amazing, most comfortable bed I’ve ever slept in, and we got upgraded to a harbour view room. The only small negative is the location- however they make up for it by offering multiple ways to get downtown for free.

The hotel and room were nice. The hotel felt very new as if it had recently opened or was renovated. There was plenty of space inside the room and the beds were comfortable. The bathroom was also nice and clean. We did have to call and ask for soap since there was none in our room upon arrival (which is odd during CoVid times) but soap was very quickly delivered to us. The hotel had a breakfast in the lobby and it was a pretty standard selection of breads, fruit, and yogurt. I was disappointed to see that there were not a lot of tongs and people were using this hands and some food was just left out in the open. People were not required to sanitize their hands or wear masks in the area where the food was. Our checkin experience was not great. We did arrive earlier than the check in time and the staff didn’t seem thrilled about it. They pretty much told us we could sit in the lobby and wait an hour or so before checkin started. We asked if there was anywhere in the area to go to walk/eat/shop and they told us there was a home goods and Starbucks nearby. They didn’t give us directions and we ended up googling them. We ended up going there to just wait it out until we could come back and check in. We were going into Boston that night for a show and it was easy enough to get in/out of Boston. It was a good place to stay for the night.

Room was quiet, well-sized and well decorated. Can’t beat the location if you need to be in Harvard Square. Restaurants and bars in the hotel are nice, Staff are friendly, Housekeeping is good, Downsides: mattress was completely worn out and I could only sleep on one side of the bed. Also they checked another guest into my room, which I discovered when she unlocked the door and walked in at 11 pm (to her surprise). For a super-premium hotel, both of these were unacceptable. Next time I will just save $200-$400 per night and stay at the many two-star hotels in the area.

The Boston hotel has a good location in the Boston city. The hotel customer service was good and friendly. There was no food services and only had drinks. However the hotel was not cleaning enough. There was a bad smell in the room. The carpet of the room was old. The filter of the vent above the stove was not cleaned, having black water spots.

My wife and I recently stayed at this hotel for about a week during which time we were accused of smoking on the premises when neither my wife or I smoke first it went from the alarm went off to housekeeping and staff walked by and smells a strong odor coming from the room to then it be a supervisor walking by and smelling a strong odor and then when we finally said, please come in because we don’t smoke and they saw that we had the window open. It turned into all we had a security guard that walked by and Shasha buddy, hanging out the window and smoking if which, if that was the case I’m sure they would have led with that rather than give us the eight other excuses first , furthermore, if Security actually saw somebody hanging out the window smoking, I’m sure we would’ve gotten an immediate phone call from the front desk regarding the danger of somebody hanging out the window and the fact that they don’t allow smoking on the premises. It is my opinion as my wife’s as well with the only reason that they continuously said these things was to try and get us to leave early so that they could rent the room out to somebody at full price because we were getting the room at a discounted rate. Disappointing to be treated like you’re less of a customer because you use one of these third-party applications the gentleman at the front desk was very hospitable. However, everybody else is there was extraordinarily disrespectful as a complete and utter opposite.

The hotel is clean with the comfort and quality we have come to expect at Marriott Courtyard. But oh my goodness, the highway noise is loud and incessant. We live on a busy county road in New Jersey with 24-hour traffic but in our room, facing the highway in this hotel, the road noise is the loudest we’ve ever experienced. We are sound sleepers but no white noise app or the bathroom fan comes close to masking it enough for sleeping. Big tip: request a room facing AWAY from the highway. I also agree with one former review. Upon entering the room you are greeted with 2 large water bottles each containing a ginormous $6 price tag. Really, Courtyard? Whichever marketing strategist suggested this as an up sell technique does not know your brand. As the former reviewer said, “it feels like a poke in the eye.”

Four Points Wakefield MA has become my monthly go to hotel since June of 2022. I have made this my regular destination for work travel while staying in the Boston area for the week. This location is ideal for easy access to all major highways and my clients north and south of Boston. The main reason I keep coming back is because of their people, they are industry difference makers. Front Office Manager Ed, Steven, Mike, Alyssa in the restaurant and Nadia in Guest Services are some of the most exemplary staff I have ever encountered. Some of which have been come good friends. In walking distance to Four Points is Market Street, an upscale outdoor retail and dining masterpiece. Market Street has some of the best local restaurants in one place, to name a few of my regular favs...Davio's, Burton's and Legal C Bar. There is also an Apple Store if you in a tech pinch while on travel. I would highly recommend Four Points Wakefield for any short or longer term stay. It's has become my home away from home. Their new on-site gym will be ready soon, I can't wait! Keep up the great work Ed and Team you are all doing the right thing, thank you for making your Four Points a highly consistent and reliable place to stay. I look forward to seeing you all next week.

We always try to stay at Homewood Suites when we travel because we like having a suite with a private bedroom. We’ve been to 10 or 15 Homewood Suites around the country and this is the worst one we have slept in. The Good: - Location. It’s easy to get here from the highway. It’s only about 15 minutes from Salem and an easy drive to Boston. There are a ton of restaurants and stores within 10 minutes’ drive. - The price was fair, considering the location. - Breakfast was typical for a chain hotel and the seating area in the lobby was spacious and clean. - The staff was friendly and helpful. The Bad: - Our room stunk of smoke when we arrived and didn’t get better the 2 nights we were there. There were no rooms for us to change to so we had to stick it out. - The air conditioning was pretty inadequate. Front desk told us there was an issue and the rooms wouldn’t cool below 70 degrees. The room was humid and stuffy. - The compressor to the air conditioner made a loud, screeching / rattling sound whenever it turned off (which thankfully was rare, since the room rarely adequately cooled off). The sound was so loud that it woke me up in the middle of the night about 3 times each night we slept there. - Other maintenance issues: the towel rack fell off the wall first time I used it; the mattress was squeaky and uncomfortable; there was a previous guest’s food wrapper on the floor when we checked in. So all in all, the hotel was fine but our room was bad. If I got a really good deal I might stay here again but I would look elsewhere first.