Saunton Sands Hotel Source Spa and Wellness

We always enjoy staying here, but this visit has been let down , I believe, by teething problems following a refurbishment. Our room had no heating, but was rectified swiftly, with the aid of a portable radiator. Our shower flooded the bathroom, due to a broken/damaged plug cover. Additionally the water was not hot enough ! We reported these items at the time, and the staff were suitably apologetic, however I would have expected a token reduction in the accont to take compensate for the inconveiniance .

This hotel is my happy place so much so we went 3 times last year .The only things I would like to point out is the fish and fries in the restaurant should in my opinion be fish and chips . The white towelling dressing gowns should have a larger size available.

A welcomed post Christmas & New Year family break. We stayed in one of the hotel’s apartments. I was concerned that the Art Deco hotel might have been stuck with 1930’s decoration and plumbing - a faded shadow of its former self. It was also the end of the season; would the staff be jaded. No! They couldn’t have been more friendly and welcoming - nothing was too much of a problem. The apartment was exceptionally well equipped, spacious and clean; the hotel spa and swimming pool equally welcoming and clean. A very relaxing and enjoyable stay.

It was a lovely stay, at a beautifully appointed hotel.Staff were friendly,helpful,and polite. The views from the public areas, and my room were amazing .Would wholeheartedly recommend.

Having enjoyed the hotel during a short Summer stay, we decided to have our family Christmas there, taking the 4 day Christmas Package. It was a great success, with every aspect of he hotel being excellent. Excellent food, including the special meals, plenty of staff all friendly and helpful, good facilities. Of course the location and view over the beach and sea are lovely. Can recommend Saunton Sands wholeheartedly.

I’ve always wanted to come to this hotel and had heard great things from friends who had visited. Checked in today and just so disappointed! Check in was good and we were allocated room 110 - we had paid an extra £200 for a deluxe sea view room. Bags taken to room whilst we had a complimentary prosecco. However when we got to the room absolute dismay. Yes the room was on the front but the windows were absolutely tiny and v restricted sea view. My husband went to reception and confirmed that it was a deluxe sea view room! We went again and asked to see another room in that category as it just doesn’t match the website etc to be told only room 310 available, which we looked at but was even smaller than our existing 110. We were told that 110 has the biggest balcony - it’s January freezing and we wanted to see the beautiful sea view from the room not catching hypothermia on the ruddy balcony! Couldn’t understand initially why the room was so dark, turns out a light was broken and hadn’t been remedied. We asked housekeeping to deal - they couldn’t sort today so ha is kindly given us two battery lights so can see at the sofa!!! Room rather tired, bathroom door scuffed completely and our complimentary mini bar lacks produce! 2 bottles of beer and then the remainder soft drinks Carpet outside room got holes on same. Seen quite a few holes in the public area to be fair! Pre dinner cocktails lovely but took an absolute age to arrive and no apology etc. Dinner ordered where I requested goats cheese to start and sirloin steak rare with béarnaise sauce. Specifically stated really want steak rare not medium. Starter beautiful. Steak medium with peppercorn sauce!!! Sent it back as just think in this establishment this shouldn’t happen. New steak arrived and was good but I ate it after my husband had finished his plaice and really a romantic dinner for two shouldn’t be on different staggered seatings!!! Also why do I have to endure the helium balloons of new year!! Let’s see what tomorrow night brings and whether service and attention to detail improves!