Hotel Hami dengan Sarapan

本次入住體驗特別滿意，客房寬敞開闊，空間十足。全屋打掃得十分乾淨整潔，環境衞生做得很到位。酒店貼心贈送新鮮入住水果，格外暖心。自助早餐品類豐富、口味可口，選擇多樣。前台與客房工作人員待人熱情周到，服務細緻貼心，整體性價比很高，出行住着舒心，下次前來還會優先選擇這家，強烈推薦！

We had the worst check in experience at this hotel, compared to all the other hotels we've stayed in for 20 days in China so far. The staff realised I'm not Chinese but insisted that I had to write the names of the cities and other information on the registration form in Chinese. I told them the information through Google translate and they looked at me dumbfounded. They didn't even make an effort to use a translator on their phone. They kept repeating the same question in Chinese and I told them I don't know. This went on for about 15 minutes. I was getting frustrated after a 420km ride but they just laughed with each other, instead of trying to make the process quicker and easier for them and us. They kept asking which city we entered China from and I showed them the entry stamp on my passport, they FINALLY READ IT PROBABLY, it was in Chinese. They all just looked at each other and laughed. It is very unprofessional. The room was clean.

The room is basic and the toilet is really small. The toilet’s layout is very inconvenient. However the customer service is good. If you’re looking to just sleep for the night, it’s okay. We’re given a whole Hami Melon when checking out.

This is a very good hotel but the staffs do need some additional training on registering foreigners on their system. We arrived at the hotel after 8pm after 6 hours of long drive and had the unpleasant experience of long check in process at the reception. The staffs were apologetic and obviously struggling to read foreigners' passport, we had to register our details ourselves in the end. Despite all this, the services of the staffs are good in general.

酒店裝修很好，設施也很好，有智能馬桶，智能控制系統，設施齊全，床品幹靜整潔，早餐也非常棒！我當場就推薦給了我的朋友第二天入住。不遠的地方有一家湖南十粵菜館的飯菜也非常好吃，所以入住體驗非常好！

滿意之處： 1.進入酒店就有驚喜。前台擺着切好的西瓜，哈密瓜洗好的桃子，還有堅果。以及咖啡飲料小吃。及時給一路疲憊的我們補充了水分和營養。 2.房間雖小但很乾凈。床品也舒適，睡眠質量好，解除了旅途的疲憊。 3.更驚喜的是，這麼低的房價居然還包雙早和雙晚，早餐和晚餐也很豐富，我們吃得很滿足。 酒店在飲食方面做得比五星級酒店還要好。

Location excellent. Loved the spacious room with large beds. Very clean with all amenities provided. Beautiful view of the city from the 13th floor. Loved the decor. Bathroom was large.staff was super friendly and efficient. They patiently helped with translatios and queries. Helped book taxis. Also the staff offered and we got a free tax to the train station i ride to the train station. Loved the decor of the entire hotel. Will definitely stay here again.

Good: big clean room with a nice bathroom/shower (good pressure). Bad: long check in process for foreigners (~15 min, have to fill in a bunch of info ourselves), didnt have the advertised station pick up. Neutral: breakfast, good flavor but very limited and kind of cold already at 9am

Hotel is new, room is big and clean. But it is located in an area that is not easily accessible by foot. The didi only recognise the pickup point opposite the hotel so you may need to drag your luggage across the road. The WiFi doesn't seem to be working well. It automatically disconnects after 3 minutes.

I love this hotel! Receptionists were beautiful people, they upgraded my room and gave me a breakfast for free. The hotel is clean and has an excellent location, almost in front of the high speed railway station .