Hotel Hami dengan Tempat Letak Kereta

We had the worst check in experience at this hotel, compared to all the other hotels we've stayed in for 20 days in China so far. The staff realised I'm not Chinese but insisted that I had to write the names of the cities and other information on the registration form in Chinese. I told them the information through Google translate and they looked at me dumbfounded. They didn't even make an effort to use a translator on their phone. They kept repeating the same question in Chinese and I told them I don't know. This went on for about 15 minutes. I was getting frustrated after a 420km ride but they just laughed with each other, instead of trying to make the process quicker and easier for them and us. They kept asking which city we entered China from and I showed them the entry stamp on my passport, they FINALLY READ IT PROBABLY, it was in Chinese. They all just looked at each other and laughed. It is very unprofessional. The room was clean.

The room is basic and the toilet is really small. The toilet’s layout is very inconvenient. However the customer service is good. If you’re looking to just sleep for the night, it’s okay. We’re given a whole Hami Melon when checking out.

This is a very good hotel but the staffs do need some additional training on registering foreigners on their system. We arrived at the hotel after 8pm after 6 hours of long drive and had the unpleasant experience of long check in process at the reception. The staffs were apologetic and obviously struggling to read foreigners' passport, we had to register our details ourselves in the end. Despite all this, the services of the staffs are good in general.

酒店裝修很好，設施也很好，有智能馬桶，智能控制系統，設施齊全，床品幹靜整潔，早餐也非常棒！我當場就推薦給了我的朋友第二天入住。不遠的地方有一家湖南十粵菜館的飯菜也非常好吃，所以入住體驗非常好！

滿意之處： 1.進入酒店就有驚喜。前台擺着切好的西瓜，哈密瓜洗好的桃子，還有堅果。以及咖啡飲料小吃。及時給一路疲憊的我們補充了水分和營養。 2.房間雖小但很乾凈。床品也舒適，睡眠質量好，解除了旅途的疲憊。 3.更驚喜的是，這麼低的房價居然還包雙早和雙晚，早餐和晚餐也很豐富，我們吃得很滿足。 酒店在飲食方面做得比五星級酒店還要好。

這次入住體驗真的遠超預期，必須給個大大的好評！首先，酒店地理位置非常優越，交通便利，周邊吃喝玩樂一應俱全，出行特別省心。走進大堂就能感受到熱情周到的服務，前台工作人員辦理入住迅速，還貼心地幫忙升級了房型。 房間內部乾淨整潔，床品柔軟舒適，讓人一夜好眠，隔音效果也很棒。衞生間的乾濕分離設計很合理，洗浴用品味道清新。最驚喜的是酒店的早餐，種類豐富且食材新鮮，中西式結合，吃得非常滿足。無論是商務出差還是休閑旅遊，這裏都是絕佳選擇，下次來還會毫不猶豫地住在這裏，強烈推薦給大家！ 需要我幫你把這條好評精簡到100字左右嗎？

Good: big clean room with a nice bathroom/shower (good pressure). Bad: long check in process for foreigners (~15 min, have to fill in a bunch of info ourselves), didnt have the advertised station pick up. Neutral: breakfast, good flavor but very limited and kind of cold already at 9am

The hotel room in itself was fine. However, since I lost my European power plug to American-style flat-prong plug adapter in the train, I asked if they would have an adapter for. They said yes, wait a moment. After 40 minutes or so I went sightseeing in the town. Back in the hotel I asked again for the adapter, they said wait 10 minutes, nothing happened. I went for food and back at the hotel I asked again, they said sorry, initially gave me a wrong adapter, then finally a good one, that at first instance shortcut the power outlets. Then it took almost 30 minutes to fix this. It just all took too long! Also, the room has automatic curtains, and I really disliked it that the moment I entered the room, the curtains automatically opened. It didn't remember my prefered settings, quite annoying.

Location excellent. Loved the spacious room with large beds. Very clean with all amenities provided. Beautiful view of the city from the 13th floor. Loved the decor. Bathroom was large.staff was super friendly and efficient. They patiently helped with translatios and queries. Helped book taxis. Also the staff offered and we got a free tax to the train station i ride to the train station. Loved the decor of the entire hotel. Will definitely stay here again.

Decent affordable hotel suitable for foreigners. Staff were very friendly although they could not speak English. Only downside is that it is a bit far from the train station and historic sites in the city.