Hotel Otaru dengan Tempat Letak Kereta

We booked the best room on the top floor and spent 7 nights at this high end and extremely expensive ryokan/hotel. Here are the pros and cons: PROS: The food is amazing in terms of presentation, gastronomy and service. The place is immaculately clean. The views a fantastic! We got comfortable Yukatas and overall the place has a very nice traditional vibe.  CONS: They seem to be completely inapt in hosting people who don’t speak Japanese. No one speaks English at this place. None at all! They write that we can “press 9 and call the reception”, but once you do it – you can’t have any conversation with anyone at all. Even when you get down in person to the reception, no one can really communicate with you, even with Google Translate.  They exhibit zero flexibility. The approach is – it’s our way or the highway. All is extremely polite, but no left, no right! Can we have a laundry service arranged? The answer is “no!”. Can we communicate with you via WhatsApp or email? – No! Can we come later to breakfast? No. Can we have dinner at a later time, since we can’t come earlier just this one day? No! Basically, if you want to sleep a bit later during your vacation – forget it! Either show up at 8 or 8:30 am for breakfast, or go hungry! Can we buy your Yukata? – No! Also, we were asked to indicate every day what time we intend to go out – something that adds pressure, as  on vacation one may want to improvise, rather than plan ahead their outings.  Given that this place charges exuberant prices, the lack of the most basic hospitality features (communication, laundry, customer-focused flexibility) is astounding! We now staying at another Ryokan, 90 minutes away and see that everyone can speak some English and the place is much more focused on the needs of a foreign traveler, as opposed on preserving the holy rigidity of an existent system. 

The location is quite nice, just a 10–15 minute walk to the main shopping street. The hotel uses a self-service check-in system, but the process is straightforward and not difficult at all. The room is surprisingly spacious, with a kitchen and laundry area, which was very convenient. However, the bed sheets and bedding are quite old, so it would be great if the owner could consider replacing them with new ones. The main issue during our stay was the gas canisters stored right in front of the entrance. I understand that they may be necessary for heating or other purposes, especially during the harsh winter. However, unfortunately, the gas smell got into our room, which made it uncomfortable and difficult to sleep. We had to keep the window open throughout the night to reduce the smell. I would strongly recommend that the owner consider storing the gas canisters somewhere else, away from the entrance and guest rooms. I think this would significantly improve both the comfort and safety of the stay.

I had a great stay at this hotel. The room was spacious and included two bottles of water, coffee, and tea. While the view overlooked a blank space behind the building, the quality of the bed and pillows was excellent. I found the bathroom to be slightly larger than expected. The reception area was spacious, and the staff were friendly and spoke English, which made communication easy. There were two breakfast options available: Western and Japanese. I personally chose the Japanese breakfast, priced at 3,000 Yen. The quality and portion were good. The hotel is conveniently located within a 10-minute walk from Otaru JR Station, as well as Sakaimachi Hondori Street and Otaru Canal. Additionally, there is a convenience store directly across the street, along with several night restaurants. I did find the price a bit high, possibly due to the Otaru Snow Light Path Festival taking place during my stay. Overall, I would recommend this hotel for its comfort and location.

Overall, a pleasant stay. The room was tidy and reasonably spacious, and the location was convenient. Staff were polite and helpful. However, there were minor issues such as limited breakfast variety and occasional noise at night. With some improvements, this would be an excellent choice.

Kakitangan di kaunter penerimaan tetamu fasih berbahasa Inggeris, itu bagus. Sth dramatik berlaku selepas saya mendaftar masuk. Entah bagaimana beg pakaian saya tidak boleh dibuka, walaupun saya tahu nombor kuncinya. Jadi saya terpaksa menelefon penerimaan untuk mendapatkan bantuan, nasib baik mereka mempunyai alat untuk membuka beg pakaian, tetapi saya diberitahu untuk menunggu kerana orang lain menggunakannya dan saya sepatutnya dipanggil selepas penerimaan alat itu. Menunggu sepanjang malam, tanpa panggilan telefon, dan terpaksa keluar keesokan paginya dengan beg pakaian saya yang rosak. Jadi jika anda mendapati beg pakaian anda tidak boleh dibuka, pergi cari penerimaan dengan segera atau anda mungkin tidak berpeluang untuk menggunakan alat itu, haha

It's an interesting experience as the hotel is situated at the outskirts. The onsen in the room is perfect, with a perfect seat view. Room is pretty old school and big. As the location is pretty remote, there isn't much night activity around. It is pretty kind of the hotel to offer shuttle service to Otaru JR.

Cozy Inn is superb, can easily be reached by bus or by car. Plenty of parking spaces. Room is big and clean. Close to Aeon and Daiso. Walkable to the canal if you are not driving. Check in uses machine and strictly only after 3pm, so do not come early. Overall, I highly recommend!

This is a Japan style house... Self check in and check out, but it's very easy. You can have your simple meals at the kitchen. That's a bus stop just in front of the hotel, if you want to walk around to find food also not too far. There is a Aeon market about 15mins to walk to.

The room features four beds plus a sofa bed, along with a fully equipped kitchen that includes utensils, a microwave, an oven, and a hot plate. The bathroom is fitted with a washing machine and hot water facilities. This property is located in Otaru, and you'll need to pass through Sapporo each time you travel. If you have limited time, it may be more convenient to stay in Sapporo to save time. We chose this location for its beautiful views, excellent room amenities, and free parking. Overall, we had a great experience here, with a Lawson convenience store and a market nearby for easy access to supplies.

Positive: 1. Great Location decent size room with double sized beds with big space to move around compare to most other Japanese hotel 2. love the indoor parking at basement garage, especially during winter no snow cleaning required every morning. Negative: 1. lift is out of service, very inconvenient for people with big luggage, had to carry all the way up to the 3rd Floor. 2. Fake carpets on stairs, almost tripped over couple of times. 3. Owner never responds when assistance needed, upon on check-in, the pin code been given is useless because the room door are always unlocked, actual key is placed on the table in the room. Tried to contact the owner via WeChat WhatsApp line phone calls none of above responded, just seemed like the hotel is unmanned the whole time. 4. Had a little incident one morning where one of the guest parked his car right front of the parking garage door, which blocked my way out, again had to contact the owner, never responded, got no choice but to contact police for help.