Hotel berhampiran Standbeeld De Cicade, Brussels

Martin Brussels perfectly situated opposite the Berlaymont and the Council of the European Union in the European Quarter. The Brussels city centre is also just a few minutes away by metro which is great .. Thanks to Laeti, Tony and Said all of them been amazing with a great customer service👍🏻👍🏻👍🏻 Great wifi. Breakfast buffet better than expected. Room basic but clean and comfortable and comfy bed the most comfortable bed I have ever slept in ~ thumbs up 👍🏻 ONLY downturn the gym opens at 8am 🕗 which is pretty late for those who wanna go to gym early before heading out and explore the city.. Over all experienced was great 😊

Extremely disappointed on our 3rd anniversary We decided to spend our Easter Weekend in Belgium an so, to spend our first night to a 4star hotel. We found new hotel charlemagne, unfortunately rated too high for what they offered, or at least to us. When we arrived we were told there was no parking (although we specifically looked for that before booking and hence that’s why we chose that hotel). We have been given the keys for our room afterwards. From the corridor you could see the door was opened before we went in. Crums on the floor, and the cleaner turned up shouting that it “was clean” in french. Went to reception to request to be moved. We went to our second room. The first thing you could notice when entering the room was the smell of cigarette. Whoever stayed there before us, smoked. The aircon did not work so my partner s been freezing the whole time. We went again to the reception and we have been given the third room. Finally the third room was cleaner, but the aircon still didn’t work. They had a small heater from Rowenta to heat the room. In a 4 stars hotel!!!! Also, were we were, the balcony door would no lock so in terms of safety, that was not great. I want to thank to Simona for finding my coat as I have left it in one of rooms while switching rooms. She has been great in managing our situation and other guests at the same time. Just to add: how a 4 star hotel has only 1 receptionist checking in, running up and down, dealing with complaints etc. all at the same time? Or one cleaner whom is expected to clean all the rooms and not miss anything? The only thing that keeps this hotel open are the receptionist and cleaner. There was no management whatsoever. How is it safe to only have one person at the reception? For a 4 star hotel, the experience was awful, we will definitely not return and we won’t recomend this hotel to anyone especially if you have children. Unless you want them to freeze in the rooms. Luckily we chose, for our trip to spend each night in a different city, therefore we havent booked this one for more than one night.

Les chambres sont spacieuses et parfaitement bien aménagées. Le personnel est am très accueillant, souriant, à l'écoute... Bref un véritable bonheur !! Juste à côté du métro et le magnifique parc de cinquantenaire à à peine 10 minutes de marche, sans compter le square très joli juste en face de l'hôtel Une très bonne adresse que je recommande sans hésitations !

I would not stay in this hotel again. Before I share my experience let me start by mentioning things that the trip advisor web site states that this hotel has or service/s it provides and it does not. It does not provide currency exchange. I tried to get some currency exchanged I was told that don’t do it. I even asked if they would have change of 50 euros and the answer was “no”. A safe is listed in room feature on trip advisor web site which I did not have in my room. Now my experience: We checked in the hotel on August 14, 2023. At the check in we were told my room has a portable A/C unit but there is a pipe that goes from the back of the A/C to outside so the window has to be kept open when the A/C is operating (picture attached). This unit is only good if you are in front of the unit. Next good news I was given that my room is across the street from the main entrance of the hotel. It is on the 3rd floor (4th if you live in United States) and there is no elevator/lift so we will have to carry our suitcases to the 3rd/4th floor. When we went inside the room what we saw was like an attic converted into a room (some pictures attached). I did not see a room looking like what I was given in any of pictures they have on their web site (please see the pictures attached). The room was dirty with chips under and around the bed. It did have a small flat screen tv with one tv channel. The shower area was small, so some people may have problems once they close the shower door. If you want to roll the dice and still stay in this hotel then good luck to you.

Good location 10 min walk from the main plaza. Great cleaning Staff not really friendly No fridge or water in the room No hanger for towel in the bathroom but room quite big btw Good public service close by

Really close to the station and I really enjoyed the breakfast. The small room wasn’t bad, but I wouldn’t have enjoyed staying in a large room with no privacy but I think that is preference. At night I was in the common area, and bed bugs started crawling out of the cushions. I brought it to the attention of the front desk and was told there was nothing they could do about it. I freaked out and told my roommate and we checked our dorm like crazy looking for any signs and we couldn’t find any in our dorm. I hope they fix this issue soon, otherwise Id recommend staying anywhere else.

Hotel Siru is bijzonder goed gelegen voor wie in de kantoren rond het Noord-station moet zijn of voor wie Brussel wil verkennen. De toegangsdeur is defect en dus moet men binnengaan via het hotel ernaast. De mensen aan het onthaal zijn vriendelijk en behulpzaam. De lift is klein en verouderd. In de traphal is de signalisatie onduidelijk… De kamer is op zich ok: klein en net, maar ook met een degelijk bed, bureautje, stopcontacten en USB-poorten voor bv. het opladen van een gsm, grote kast. De WiFi-verbinding is slecht en valt geregeld uit. Het verduisteringsgordijn is net te klein waardoor je de kamer eigenlijk niet kan verduisteren. Op de deur zitten vieze lijmsporen en een evacuatieplan ontbreekt. Er is koffie en water op de kamer. De badkamer met toilet, lavabo en douche is ook klein. Er zijn handdoeken, zeepjes enz. De douche loopt echter nauwelijks tot niet door en is afgeboord met gladde tegeltjes met vervuilde voegen (w.o. ook schimmels). Ook het toilet spoelt moeilijk door. Jammer genoeg is er ‘s nachts heel veel lawaai: straatlawaai vanop het plein, maar ook veel storende geluiden uit de bovenliggende badkamers en douches. Ik vermoed dat hier ook nogal wat mensen logeren die naar de luchthaven moeten want vanaf 4.30 u. hoor je mensen de kamer en de gang verlaten…. Vaak met slaande deuren. Het ontbijt is ok: goede koffie (maar slechts een machine…) en fruitsap, voldoende keuze aan brood en beleg, roerei, worstjes, kaas, charcuterie en zelfs fruitsla. Als het druk is, worden de tafels echter niet vlug genoeg afgeruimd waardoor je vaak aan een tafeltje moet zitten waarop de kruimels, vuile kopjes en bestek van vroegere gasten bleven staan. Ik kan dit hotel m.a.w. niet aanbevelen. Het aantal negatieve punten is nl. te groot. En dus zijn prijs en geboden kwaliteit zeker niet in evenwicht. Hier kom ik alvast niet meer terug.

In short, a dump for €170 per night (regardless of the rate they advertise). Long version: I checked into a 5th floor room at just after 2pm in mid-October. The only window, which opened to the roof, was open and it was about 10C outside and maybe 15C in the room - too cold to be comfortable. I noticed the smell of sewage. I’m tall, so I looked out the open roof window and could see a sewer roof vent about one meter from the open window. I immediately closed the window and turned on the radiator to “4” (full on) to warm the room up. 15 minutes after, I could smell mold or mildew in the room, possibly from the carpet - hence the open window. I attempted to work on my laptop but the Wi-Fi dropped out every 10-15 minutes. I tried 4 different Wi-Fi’s in the hotel and had the same problems. After 30 minutes, I checked the radiator - stone cold. I went back to the front desk and described the Wi-Fi problem. Response - “nothing I can do but I called the IT guy.” Fair enough. I asked about there being no heat in the room. Response “ give it an hour or two.” I left to explore a bit and had dinner. I returned at 8pm. Different guy at the front desk. Still no Wi-Fi with a stable connection. Still no room heat, and it was getting colder outside and in the room. I went back to the front desk. Responses were “I’ll get the IT guy to fix the Wi-Fi” and “give the radiator an hour or two to warm up”. I replied that I had given the radiator over 4 hours to warm up and the supply lines to the radiator were cold. I asked to be moved to a room with heat and and he said “nothing I can do”. I asked for them to check the furnace and they had nobody who could do that. Perhaps heat was out for the entire hotel and they were still booking and charging rooms on a cold October day. Who knows? I checked out (or attempted to) at 10 pm same day and requested a full refund. They had charged me a full three nights stay immediately upon check-in for a dingy, smelly hotel room without heat in late Autumn. In the end, they refused to refund any of the stay despite not being able to provide a heated room in mid-October in Brussels. What a dump. Save your money. There is a decent hotel 3 blocks away with both Wi-Fi and working room heat.

За €65 мы получили небольшую комнату, с удобной кроватью, невероятно приятными одеялами, кондиционером, чистым санузлом, да к тому же pet-friendly. Самостоятельный чек-ин и чек-аут , буквально за 1 минуту. Хорошая шумоизоляция, соседей не слышно. Внизу есть очень классное кафе-пекарня для завтрака, с замечательным хозяином и вкусной выпечкой! Расположен достаточно далеко и от вокзалов (центрального и южного), и от исторического центра. Везде надо минут 20-25 идти...

4 of us stayed here in a quad room which was surprisingly very spacious. The hotel is located within walking distance from Bruxelles-Midi Brussel-Zuid train station and bus depot where we caught the Flixibus. At the time the hotel was surrounded in scaffolding and looked like a building site but on entry the inside was clean although slightly cluttered as there was a lot in such a small reception. As you entered, a massive information stand stood separating the reception from the narrow breakfast area. The wooden reception area looked welcoming as lots of plants around and interesting pictures on the wall. Check in was quick & easy. The smallest and oddest lift and I've ever been in took us 2 at a time to the narrow corridors where we found our room. As we entered the room, there was a single bed to the left and the bathroom on the right. Long side the bed was a mirror and at the end of the bed was a chair, a large 5-headed lamp and a desk that held a fridge on one side with a flat screen TV above the desk. The TV could not be properly viewed from the single bed as it was in line with it so it would have probably been best viewed if the TV was placed in the corner for all sleeping areas to view. In front of the desk was a large L-shaped settee which was also wrongly set up to watch the TV as half of the settee meant you had your back to the TV. The settee was used as a bed and situated by a coffee table under a large window that had a city view. To the left of the settee was the large double bed with a headboard that had built in bedside drawers with bedside lamps on each one. Opposite the settee was a large, old-fashioned double wardrobe. There was another window in the room that was small and showed a small balcony which you couldn't access. The mosaic bathroom has 2 sinks with a glass shelf and a large mirror above plus a hairdryer next to them. There was also a bath with a shower hose attached to the bath taps and another small window viewing the inaccessible balcony. We didn't have breakfast but the breakfast area looked clean and basic with a coffee and vending machine and all with table settings for 2. At the end of the breakfast area was a large garden with some artistic statues and at the beginning was a small lounge area with armchairs and a coffee table. The hotel was also located within walking distance to the main shopping, restaurants, bars and club areas.