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The Marmorosch Bucharest, Autograph Collection
4.5/5105 Ulasan

The Marmorosch Bucharest, Autograph Collection

Pusat Bandar Bucharest Bucharest|1.97km dari Valentino Bucharest
Marriott upper-scale properties, such as their Autograph Collection &/or Tribute Portfolio brands, continue to miss the mark. Weak management seems to plague many of these properties & consistent delivery of Marriott's Bonvoy Program only exists in the minds of HQ Executives. The experience of Bonvoy Members is something quite different in reality, since members NEVER know what to expect until they check in. Just finished 12 nights in 6 different European Marriott brands in 3 countries & only 1 even bothered to acknowledge our lifetime elite membership status. Otherwise, we received the same treatment as a guest staying at a Marriott property for the 1st time. The Marmorosch is indeed a beautiful property -- or at least the exterior & lobby area are. The rooms themselves are more more like Fairfield Inn properties in the US. Basic to the extreme & poor housekeeping was evident throughout the property. Trash that littered the floor on arrival was still there 3 days later, as were the blood droplets on the bathroom floor, & one has to question what type of housekeeping would leave a bed in the condition of the one in the attached photos? Only 1 side of the huge hand-pull drapes worked & could be opened, so we called to ask that someone be sent to fix the other side. A pleasant gentleman promptly appeared to tell us that they could not fix the drapes because a separate company had to be scheduled to do the repair. We subsequently learned from an honest employee that the non-functioning drapes issue has plagued the property since opening & is well known to owner/management. The property was previously a bank so there is a bar in the lower level Vault area, which one would incorrectly assume to be a beautiful & sophisticated location for cocktails. Unfortunately, as you descend the stairs to the lower level the loud & pulsating disco music immediately lets you know that your expectations are incorrect. We looked in the door & decided to not even bother entering & returned to the beautiful Lobby for drinks, but left after 15 minutes when no one arrived at the bar to offer service, & others who were waiting when we arrived were still unserved when we departed. Breakfast was a manic mess since the room where it is served is not capable of meeting guest needs if the hotel is more than 75% occupied. Many of the food items that should be hot are cold & unappetizing. Never saw a breakfast menu on a table in the first 2 days of our stay, & only after asking about cooked-to-order items that were being served around us on the 3rd day, were we given a menu with several options that are, in fact, available for breakfast. Check-in was the biggest fiasco we have ever encountered at ANY Marriott property. A full 50 minutes to check-in with only 2 employees manning the 4-5 positions & the Bonvoy Member sign on the front desk was completely meaningless. Only after several guests began to openly complain about the wait did a 3rd employee appear, but she gave ZER

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Hotel Parliament
4/532 Ulasan

Hotel Parliament

Bucharest|0.49km dari Valentino Bucharest
Myself, my partner and my 12 year old visited Bucharest for 3 nights last week. First of all, the hotel reception was an attractive space, scrupulously clean. The staff we encountered were all excellent English speakers and gave the impression they were very helpful ( although I'll revisit this later in the review). We arrived at almost midnight and were checked in swiftly and efficiently. When we got to our room it was clean, modern and in good condition. However we immediately discovered there were only 2 single beds, two lots of bedding and 2 lots of towels when we had booked for a pair of adults and a 12 year old girl. My partner went to reception and was told ( not at the time of check in) that the hotel was very full and they didn't even have a spare fold out bed for the night, however they would remedy that the next day as they would move us to another room. We then had to ask for an additional pillow and set of towels which was swiftly delivered to the room. We decided to turn the beds sideways and push them both together and we all just shared the makeshift bed. Our safe also didn't have a key and when we asked about this the woman at reception sent us back to check if there was a key, and said she would get it sorted, but that did not happen so we had to carry all our valuables ( passports and cash) with us at all times and take our chances leaving iPad etc in the room. The beds themselves were again scrupulously clean and very comfortable. There were complimentary toiletries in the bathroom. Breakfast was served 7am til 10am and was a fresh and delicious continental breakfast, with something for everyone, (although some less typical options such as pasta, chocolate mousse, and mixed vegetables!) Because we were only staying 3 days and wanted to see the city we made the decision to not pursue the change of room on the morning after night one, because check out time wasn't until noon and we didn't want to have to hang around all day and waste our time in Bucharest waiting for someone else's room to be ready for us to move in to- however the staff did not contact us to ask if we wanted moving to the correct room, and seemed happy to just ' forget' that we were squeezing 3 large people into 2 single beds. On day two something happened with our toilet and it kept trickling water continously- again we went to reception and the lady said she would ask someone to come and sort it- my partner observed her speaking to the handyman on the phone, however when we returned that night the room had been cleaned but the toilet was still trickling, so my partner went back to reception and was told someone would be right up- however this didn't happen and we had to spend the entire night listening to the toilet trickle. On day 3 we were leaving, and the reception were happy to allow us to leave our suitcase behind reception until we had to leave in the evening- however this is advertised as a left luggage room, and there didn't appear to be a room, j

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Hotel Parliament
4/532 Ulasan
Myself, my partner and my 12 year old visited Bucharest for 3 nights last week. First of all, the hotel reception was an attractive space, scrupulously clean. The staff we encountered were all excellent English speakers and gave the impression they were very helpful ( although I'll revisit this later in the review). We arrived at almost midnight and were checked in swiftly and efficiently. When we got to our room it was clean, modern and in good condition. However we immediately discovered there were only 2 single beds, two lots of bedding and 2 lots of towels when we had booked for a pair of adults and a 12 year old girl. My partner went to reception and was told ( not at the time of check in) that the hotel was very full and they didn't even have a spare fold out bed for the night, however they would remedy that the next day as they would move us to another room. We then had to ask for an additional pillow and set of towels which was swiftly delivered to the room. We decided to turn the beds sideways and push them both together and we all just shared the makeshift bed. Our safe also didn't have a key and when we asked about this the woman at reception sent us back to check if there was a key, and said she would get it sorted, but that did not happen so we had to carry all our valuables ( passports and cash) with us at all times and take our chances leaving iPad etc in the room. The beds themselves were again scrupulously clean and very comfortable. There were complimentary toiletries in the bathroom. Breakfast was served 7am til 10am and was a fresh and delicious continental breakfast, with something for everyone, (although some less typical options such as pasta, chocolate mousse, and mixed vegetables!) Because we were only staying 3 days and wanted to see the city we made the decision to not pursue the change of room on the morning after night one, because check out time wasn't until noon and we didn't want to have to hang around all day and waste our time in Bucharest waiting for someone else's room to be ready for us to move in to- however the staff did not contact us to ask if we wanted moving to the correct room, and seemed happy to just ' forget' that we were squeezing 3 large people into 2 single beds. On day two something happened with our toilet and it kept trickling water continously- again we went to reception and the lady said she would ask someone to come and sort it- my partner observed her speaking to the handyman on the phone, however when we returned that night the room had been cleaned but the toilet was still trickling, so my partner went back to reception and was told someone would be right up- however this didn't happen and we had to spend the entire night listening to the toilet trickle. On day 3 we were leaving, and the reception were happy to allow us to leave our suitcase behind reception until we had to leave in the evening- however this is advertised as a left luggage room, and there didn't appear to be a room, j
The Mansion Boutique Hotel
4.5/5101 Ulasan
Pusat Bandar Bucharest
My teenage daughter and I stayed here recently for a quick getaway and were not disappointed in the least. From the moment the online reservation was made, the staff communuicated via email asking about airport trasnfers and tours as well as any other requests that we may have. Andrea, Alex and Christian all went out of their way to make our stay as pleasant as possible. From offering suggestions for things to do, restaurants to eat at or just basic conversation about the area, all of them were extremely helpful and never seemed too busy to chat. We also enjoyed seeing the resident cat, Tom, hanging about in the lobby. We had the Nautica room and found it to be both comfortable and spacious. The bed provided a good night's sleep and the room darkening shades almost worked too well. Other reviews have commented on noise from outside being too loud but we did not really have any issues. We did hear some noise from the restaurant downstairs but most of it was over by 10pm and we never did hear any nightclub noises, however we were not there over a weekend. My only criticism of the room (and this is a personal issue) was that the theme of the room allowed for a window to be placed between the bedroom area and the bathroom such that someone using the toilet could be seen by anyone in the room from certain areas. It may be fine for a couple but as we were a mother-daughter, it was a bit awkward although we did find a solution and managed. Other rooms may not have this configuration. Breakfast was simple but good. Most days had the pretty much the same offerings but there were a few items changed each day so there was some variety. They arranged a private tour for us to visit Bran Castle, Peles Castle, and Brasov with a quick stop at Cantacuzino Castle where the Netflix series Wednesday was filmed. The locations themselves were nice to visit, but what made the tour the most fun for us was our tour guide, Serban. He was extremely energetic and well versed in the history of Romania. We could have booked a group tour, but Serban made the private so fun that it was well worth the extra expense. The location of the hotel is perfect for walking to most of the touristy things to do and some excellent restaurants. We will definitely stay here again when we return to Bucharest.
Hotel Tranzzit
4/519 Ulasan
When I arrived at Hotel Tranzzit there was absolutely nobody manning the desk. Granted, it was around 11pm, but the website lists no set check-in time limit (just that it begins at 2pm). I waited around 45 mins for someone to show up, and the person who did arrive was not very friendly or communicative. After some back and forth I was told that they had no record of my booking — however I had just received a phone call from them the day before (no message left) so they definitely had my information. The night receptionist showed me the personal information of everyone else staying there to ask if I was staying with those guests, which seemed like a breach of privacy. He asked if I had paid yet, and I said no, but he gave me the keys and let me into the room without paying. Very strange check-in experience. Overall, the room was not bad. Unfortunately I was in the room directly beside reception and you can hear absolutely everything, so I was awoken every day by the phone ringing or people chatting. The daytime receptionists were very friendly although did not speak English, and I made sure to pay for my stay in the morning. My room had one large bed, a closet, a bathroom, a window to an outdoor seating area, and a television — although I never tried the TV as you could hear everything from the lobby and vice versa. No hot water on the first day but the second day was fine. Soap and shower gel is included in the bathroom. No fridge or kettle in the room but there is a kitchen. Breakfast is not included but one coffee per day is allowed if you ask the reception to prepare it. Wi-fi is uncharacteristically spotty for Romania and would connect and disconnect every minute or so. The great thing about this place is not only price but location. You are only around 8 mins from Gara de Nord and there is a laundromat on the way as well. Lots of Mega Image grocery stores nearby and even a nice park. Metro, etc. are all located conveniently. It's very easy to walk to the Old City and the area with the Atheneum. Overall, I didn't hate my stay here. It was a bit awkward and strange but the daytime receptionists were very sweet and feigned being impressed with my almost-non-existent Romanian, hahaha. I would stay here again for one or two nights if I was travelling by train.
Ibis Styles Bucharest City Center
4.4/570 Ulasan
Pusat Bandar Bucharest
Hotel staff was helpful. Breakfast was great There is a small convenience store next to the hotel that opens until 12 midnight. However, wifi was not working on rooms in the second floor of the hotel for the entire day. Wi-Fi was fine on ground floor, and 3rd to 5h floors. Level 2 seems to be under construction or having an industrial look compared to other floors. Do take a look at the photos and see for yourself
Filitti Boutique Hotel
4.6/548 Ulasan
Pusat Bandar Bucharest
When i got there, I was told I was too early (fair enough, check-in is from 2 pm and i got there around 11.30) I had sort of anticipated this, so thought i would just kill some time at the skybar which supposedly has a great view - but much to my surprise, I was told the skybar was closed, only open for breakfast. Must be the biggest attraction of the hotel, and in their wisdom, they close it! So instead, I took a walk heading towards the parliament building which is preety close by. When i returned a while later, room was now ready but oh by the way, the lift doesnt work! So i now had to carry luggage up the fire exit staircase (room was on 4th floor). Very narrow and poorly lit, so if you have trouble walking - good luck. Just hope you dont meet somebody coming down - passing them will be a challenge :-) Reception said lift would be fixed in a day or two!! So i made it to the room and cannot really decide what to think of it. On the one hand, it was spotlessly clean and looked very new and modern but on the other hand: No coffee / tea, There was a minibar with some wine and soft drinks but no beer,No glasses to be found anywhere (so I guess, just drink the wine from the bottle),WiFi works but not very stable - keeps dropping out. At breakfast, the skybar was now open - 2 people in front of me for the coffee machine which was quite slow - turned out they were not guests - but the breakfast room staff!. When they finally had their coffee they went straigth out onto the open terrasse for a cigarette (very small outdoor terrase and the staff now occupied 1/3 of it) and started chatting quite loudly - so terrasse is just as much for the staff - not the guests only. And really - if staff of any kind of establishment wants to have a loud discussion, do so away from the guests!! Breakfast was very poor - quite frankly pathetic! - some dry toast bread, a little bit of cheese and some slices of what looked like ham/salami - nothing warm like e.g. eggs (of course the staff were busy out on the terrasse smoking and having a loud conversation). Definately not worth any money at all - instead head out for one of the many cafes very close by. The lobby has what looks like a bar, but all they sell is coffee. Big surprise to me when late afternoon after a long walk i came back, asked for a cold beer and was told they didnt have any!! You can have some wine from the minibar, but you cant have a beer anywhere. The day of departure i waited a little in the lobby for my taxi to the airport. Need to use a bathroom?? Too bad - just like the lift, out of order. This would be fixed ”in a day or 2” so clearly not a priority for this place. Wifi, although it did work in the room - no luck in the lobby - could not connect at all. The guy in the lobby was nice enough but most of the time you will find him outside, having a smoke. All in all, extremely dissapointed with this place. Wish i had gone back to Hello Hotel instead - breakfast much much better, you can
Epoque Hotel - Relais & Chateaux
4.7/591 Ulasan
Pusat Bandar Bucharest
We truly enjoyed every aspect of the Epoque Hotel in Bucharest. We contacted the hotel before arrival and scheduled an airport pick-up at a very reasonable price. All staff were so friendly and welcoming at check-in. They were always helpful with directions, recommendations, and helpful information. We loved our spacious room. Everything was well-appointed, comfortable, and steeped with old-world charm. The weather in Bucharest was wonderful the week we stayed at the Epoque, and so the small balcony was enjoyed and appreciated. We also loved the neighborhood. The lovely Gradina Cismigui Park was only a block away, and we spent hours walking in the popular park. A few great restaurants are right around the corner from the Epoque (Trattoria Buoni Amici, Burgeria Stirbei, Tulin Lebanese). Old Town Bucharest is also just a short 5 to 10 minute walk from the hotel. We also took advantage of the on-site restaurant for breakfast most mornings. The breakfast staff were so attentive, and before long, they knew our preferences without even asking. We also dined at the L'Atelier Restaurant one evening when we were too tired to go out! The food was all very delicious. We would definitely return to the lovely Epoque Hotel if we ever have the opportunity to visit Bucharest, Romania again.

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