Hotel Perniagaan di Guilin

My first impression of Shangri La Guilin is that many staff speak English proficiently or at least the basics that are required for their job. I arrived an hour and a half before the check in time but they promptly checked me into my room without any long wait. My luggage was taken to my room by a bell boy whose English was even better than the front of the house. My initial thoughts of the room was that it was quite old fashioned and the interior design & amenities were dated in comparison to most 5 star hotels. The view however was exceptional. I could clearly see the garden, river and mountains. After my first night I was woken by some loud music. Though the staff tried to tell the dancers that playing the music was disruptive to their guests, they continued to play it which further frustrated me. I informed the guest manager Edward who was very helpful in rectifying this. He upgraded me into a much nicer room that he ensured me should be quieter. They also gave me complimentary fruits in the room which added to the nice gesture. This is exactly the kind of quality of service that earns them a 5 star rating. Carl at the front desk was also very competent and was very helpful when I had to pay for something through wechat. The room I came with was a package deal that included breakfast, spa voucher, photoshoot and club privileges. It was worth the extra cost as the all inclusive club buffet during happy hour was filling and tasty (photo attached). Breakfast was a Chinese buffet with a fusion of western basics such as cereal, toast and bakery items. If you have the time, I would highly recommend seeing Kelly (English name) for a ”signature Asian” massage at the spa. She applied the perfect pressure for me and was very kind. The photoshoot was organised through wechat and included 6 photos. The photographer was lovely and the final photos made special memories of my time in China. Suggestions for improvement: several items in the room are in need of repair or replacement eg. old hair dryer that lightly blows air (useless), flickering lights when you turn it on and the phones. I also think if they were to refurbish the pools outside then the place would appear less worn down. Overall, the service and reputation is what made this stay worth it. I look forward to staying at Shangri La again

Pro: Excellent location. We’ve paid for an executive room so room was clean and decent, there was some view overlooking people’s rooftop garden. Breakfast was ok. Con: Service was mediocre; and can be improved. Hotel front did not have ramp, it was difficult to carry big luggages going up the few steps. On our first day arriving at hotel, we had difficulty taking the big luggages going up steps. Front desk staff stood at their desk and looked at us without offering any help. Not good.

Terima kasih khas kepada kakitangan perkhidmatan atas kemesraan dan perhatian mereka Sama ada susun atur bilik atau perkhidmatan katering, mereka membuatkan saya berasa hangat dan selesa. Hotel ini mempunyai lokasi yang strategik, pengangkutan yang mudah, dan tidak jauh dari tempat tarikan pelancong, yang menambahkan banyak kemudahan kepada perjalanan saya. Pengalaman penginapan ini hebat dan saya tidak mahu kembali lagi pada perjalanan saya yang seterusnya. ”

朋友初次來桂林，給她選了一家離桂林站不遠的酒店，打車幾分鐘就到了，朋友對這裏印象挺好，前台服務也很好，快速辦理了入住登記，大廳的裝修風格不錯哦，抬頭都是書集，泰式裝修風格，房間很乾凈整潔，早餐也很美味。

這個價位包早餐（但前台在提點下才給早餐券），不會太多要求了。早餐是自助的，質素是可以的。 房間也是可以的，潔淨舒服，設備都不錯，但有窗跟無窗就沒有分別，窗外是一幅牆，會有人經過的！ 地點去杉湖和步行街都很近，讚。但由馬路去酒店門外的路就一定要差評了，不是石*就是爛路，叫旅客怎樣拉行李？快點改善吧！！

機場大巴民航大廈站點走路3分鐘，非常方便，是我選擇此酒店的主要原因，前台小霍及其同事服務熱情，提出表揚。房間早餐種類豐富，相信可以滿足大家。距離象鼻山、日月雙塔1公里多，可以步行。非常方便。決定續住。

作為一家七星區老牌商務酒店 有陽台的設計實在是太讓人舒服了 其他的酒店一住就失眠 空氣太糟糕了  維也納七星萬達廣場這家酒店能深度睡眠 服務人員很親切 樓下兩家桂林味可道，九毛九特色街坊菜和一家日料店都很能打 吃過後還想2刷 ！！！酒店門口 地下室停車超級方便  下次商務家庭出遊出行必選酒店 ！酒店陽台可看桂林最高山脈 意外驚喜 ！手機實景拍攝

hotel is conveniently located near the city area and it was a nice stopover before taking the river cruise to Yangshuo the next morning. would recommend to anyone who is looking for a quick night stay in Guilin!

A taste of traditional China blended with luxurious Western comforts. Stayed four nights in this charming boutique hotel that is nestled into a cove beside Ronghu Lake. Although it’s just steps away from the hustle of tourism that features around the lake, it offers an aura of peace and tranquility, amid luxurious furnishings and a taste of old China. Our suite featured a spacious balcony that opened up to an isolated lagoon connected to the Rongu Lake by a shallow channel, too small for any boat traffic larger than a sampan.  Our suite was exquisitely appointed with traditional Chinese furniture that included a working desk, four easy chairs, and a large working desk. Hotel customer service attitude tends to be excellent in China, and in this hotel it was exceptional, always courteous and never obsequious. Breakfast was included and offered a wide range of both Chinese and western dishes, that included vegetarian options. The White House hotel offers a perfect retreat from the Guilin tourist scene: very highly recommended!!!  Coincidentally it is our anniversary my wife and I used the photography service to keep a sweet memory staying in the hotel. It adds a nice touch to this trip.

是花園式酒店，房間很大，乾濕分離，洗澡水熱力充足。 床 枕舒適。庭院中間可以喂錦鯉，很有古色古香的感覺。 服務人員很熱情 前台很好，特別是管家小楊，熱情接待，介紹了桂林的美食 景點，早晚問候，誠意滿滿，讓人心暖。 會再次選擇這裏。