Hotel berhampiran Oceana Walk Arcade di Great Barrier Reef

It was very chill Glad to know that I have my own space and privacy. I would recommend especially with it’s cheap pricing.

The room was clean and quiet. It also had a nice view where you could see the sea and the rainforest.Service was good , and it was easy to call a taxi ,you just need to press a taxi bottom in the lobby and taxi would come to the hotel within 5 to 15 minutes .This was really cool!

Saya sihat dalam keadaan selesa. Kakitangan Korea di kaunter penyambut tetamu dan semua kakitangan ramah, Terima kasih kerana tersenyum dan mengalu-alukan mereka yang datang ke perkhidmatan pembersihan selama tiga hari. Sayang sekali saya tidak dapat menggunakan kolam renang kerana dasar kerajaan semasa dan hanya melihatnya dengan mata saya, tetapi saya sangat berpuas hati kerana terdapat senyuman yang cerah dan makanan yang hebat dari kakitangan dapur. Saya doakan semoga semua sihat dan ceria hari esok.

Keadaan hotel agak lama, tempat tidurnya tidak terlalu selesa, kecuali ketika ini, yang lain masih sangat baik. Sarapan sangat mewah dan anda boleh memilih pelbagai jenis telur dadar mengikut citarasa anda. Terdapat seorang wanita Jepun di meja depan dengan sikap layanan yang sangat baik. Ketika saya meminta untuk menukar bilik kerana masalah kebersihan, dia mengambil inisiatif untuk menolong saya memeriksa bilik baru dan membawa barang saya ke bilik baru.

I left another local hostel after one night as it was just too noisy - I wanted a place for a good rest so that I could really enjoy all the amazing day trips nearby. This place did just that! I booked a single occupancy room (shared bathroom) on the day and stayed for 4 nights - great value for money and really did the job - I had a perfect rest here. Other guests were of all ages and were friendly. The hostel was very quiet at night and put on some optional entertainment (I chose not to partake and it didn’t disturb me at all). The pool area is small but great! Big kitchen area to cook in and store food. The staff were great at helping me book day trips and the location is fantastic for these (I did the Great Barrier Reef, karunda skyrail and daintree trip from here and the location was perfect). I would definitely stay again!

When I got there the room smelt of mould. I was told that was the smell of the cleaning products, but I am not stupid so I insisted they change the room. They did, but it was infested with ants. They were in the sink area, on the counter, in the bathroom, and around the toilet bowl. They even got into the wardrobe. I spoke to reception about it and all I got was a ”there is nothing we can do for you”. They sent someone after 2 days (as I had to wait since it was Sunday as if I hadn't paid for the weekend!) and he also said there was nothing he could do. I complained to booking.com and they told them they had upgraded me - BIG FAT LIE. Very quick to send me messages to leave reviews (here you have it!) but not to resolve issues. There was also an electrical fault that destroyed two expensive universal adapters. The hotel did nothing to compensate for this. Again ”there is nothing we can do for you” is what I got. I lost a day's pay as I could not work without a power supply, had to purchase new adapters the following day, and all they could say is ”there is nothing we can do for you”. What kind of hotel doesn't have adapters? The AC unit was exposed, the door was tricky to lock/unlock (the receptionist had to show me how to lock the door), and there is no one available at night in case something goes wrong. Lastly, the listing says daily cleaning but this is not true. You are only allowed to ask for it once in the middle of your stay and you need to request this. I did and she barely cleaned anything, just a quick vacuum and change of sheets and some towels (not all). My sincere advice as a world traveller: STAY AWAY FROM HOTEL TROPIQ. Their customer service is ZERO. Quick to take credit card details but then refuse to take responsibility for anything that goes wrong within the service. You just have to accept a ”there is nothing we can do for you”. This is the worst hotel I have ever stayed at and I wouldn't even recommend it to my worst enemy!

位置不錯，酒店幾乎都在這一片，這家算是比較新的。服務差強人意。前台服務不錯，客房整理有點敷衍。客房前台電話偶爾打不通。泳池是露天的比較漂亮。房間推薦住塔樓泳池景，海景不好看。人不多的時候可以要求他換有浴缸的房間。

I really loved this motel as it was very Quiet during the day and night, even though they were full with guests. The motel was very, very clean, the beds were very comfortable and there was enough room for my two young children to play. The staff at reception were so friendly and helpful in arranging a ground floor unit for me. I have noticed that many hotels in Cairns are not staffed since Covid and it was so wonderful to have friendly staff available at reception and answering phones. Thanks for a wonderful stay. I will be back.

We stayed at Oak Carins for one quick evening before departing for a liveaboard cruise. The check in was quick and our stay was nice and comfortable. The only issue is that we booked the stay through our airline and requested an ocean view room. Unfortunately, the systems didn’t sync and Oak Carins oversold ocean view rooms and we were stuck with a different view. The staff tried to accommodate with a breakfast voucher but we couldn’t accept as we were leaving before their kitchens opened. So we were told that we would be credited back a refund…but there are so many stages/3rd parties, I doubt we will ever see it, but appreciate them trying. Would recommend if you are in Cairns and need a reasonably priced place to stay that is walking distance to the activities in the city.

We have spent 4 nights in this Double Tree Hotel and checking out today. In general hotel is very basic not meeting my expectations- - breakfast is so basic and boring, not much variety - room is standard - have requested for wake up call the hotel receptionist was forgot - lucky we are not late for early flight - reception also forgot to book the Taxi Location is good Will not recommend for my families and friends.