Hotel Cairo dengan Spa

The hotel is a great place to recuperate and layover before flying out from Cairo International Airport. It’s easy to get to from terminal 3 via the link bridge. The staff are friendly especially Aziz who was exceptionally and helpful. We did a day trip before our flight in the AMs. The only problem is ordering an uber and getting it to come to the hotel lobby. I don’t know why but several drivers cancelled because the location picks up the arrival terminal instead of the hotel. The hotel has shuttles though that go to the city. Breakfast was also good and the staff was amazing. Peaceful atmosphere away from the airport lounges and chaos at the airport.

The military runs this hotel. It is alcohol-free. People were smoking everywhere, which may or may not bother others. The breakfast and dining services were good. The room was clean but a little dated. The hotel is beautiful inside and out. The staff was helpful and always willing to answer questions and offer assistance. The reception desk is not manned 24 hours a day. I was disconnected/hung up on 3 times when trying to confirm that someone would be able to check us in when I arrived after midnight. I was told it would be fine but we had to wait for someone to check us in. The pool was great and we have no complaints. We had arranged a driver to take us on our tours so I am not sure if the location is good or not. Great hotel and would recommend it.

المنظر فوق الخيال والنيل يحيط من كل اتجاه ومنظر النافورة خياااال وايضا احب اشكر جميع العاملين في الفندق واخص محمد وكامل ومحمود وإلهام على الخدمة السريعة في الغرق وتلبية كافة المتطلبات شكرا جزيلا من كل قلبي وإلى الامام فندق سوفتيل بهذه السواعد العاملة و الراقية اللي تعكس طابع اجمل من الطابع المعماري المميز 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹

The best hotel ever .its my second home and special thanks to marly she is always friendly and helpful also would like to thank Mahmoud from the butler team for his extraordinary service everything is on tip top

Staying at Novotel was a great experience, the hotel was nice loved my room!! Only few things I was disturbed how I asked for an iron & ironing board they kept taking it out of my room, when I needed it for my whole stay 🤷🏽♀️🤦🏽♀️🙃!! Secondly the jacuzzi wasn't hot so I can enjoy on my last day of stay. Lastly there was no microwave in the room but a mini fridge??! Usually hotels come with both. Other then that the hotel was great, the food I had to adjust to & the front desk person that checked me in & out was awesome!! Great customer service.

if you got room number start from 5, which means your room is at the garden view room, that was very terrible, the facilities are super old and not clean there. You`d must better to ask the staff to change your room, the rooms in the main building are renovated, with nicer facilities and cleaner shuttle bus is very convinient

This hotel was fantastic. My entire family was sad to leave. We could have stayed another week. The rooms are beautiful, the beds luxurious, the restaurants fantastic. The restaurant Saigon was out of this world. Make sure you order the sushi. It’s quite a presentation. Our waiter and busboy were attentive and nice. The belly dancing show at night was so much fun to watch. I really appreciated the bouncer and manager accommodating us and helping us get into the show the first night we arrived. If available, try and get a room associated with the fairmont gold lounge. The breakfasts are out of this world and the happy hour can substitute for dinner since there is so much food. Everyone remembered our name. Special thanks to Amir, Mohammed, salma, salma and abanoub for making us feel welcome everyday. Last but not least, the teenagers loved the rooftop pool and spent many hours there everyday. The staff were super attentive to them and catered to their daily multiple smoothie orders. Like to thank Mahmoud, Mohammed, walid Salem, moustafa ,and mohy for taking great care of them everyday. We toured some of the other nice hotels, but in my opinion, this one was the best and most beautiful. Egypt has been on my bucket list for 15 years. It was a fascinating city with so much rich history. We were well taken care of by our your agency, seeegypt tours. . Would highly recommend them for all your needs around the city. Thanks to all the wonderful people we encountered that made our vacation extra special.

If we consider Egyptian standards, this hotel in Cairo is probably one of the best. If we refer to the European standards of 5-star Kempinski hotels, there would be a lot to correct. From the fact that the staff should respects privacy (they just walk into the room, while I were naked going to shower and then leave, without apologizing and laughing loudly), to the fact that there is a glass screen in the shower (same in 3 different rooms) leaking water, floods the bathroom or, say, the security service harassing you at 2 in the morning because of a ”suspicious” item in the suitcase, although the same thing was in the suitcase of the previous two arrivals and no one paid attention (it was a steam iron). In general, the staff is forced to be polite and they are very slow. Just a very kind restaurant receptionist and one nice waiter in Osman restaurant. I believe that this is the maximum that Kempinski manages to achieve in terms of its own standards considering the mentality of Egypt.

افضل فندق في مصر وفي ام الدنيا الماريوت الماريوت الماريوت والي اسرع وسرع واسرع واسرع واسرع ثم اسرع واسرع واسرع في الماريوت عمر الخيام واسرع واسرع واسرع في انجاز الدخول للغرفه منذ اربع سنوات واسراع واسرع واسعرع واسرع واسرع موظفة اسمها قمر والله انسانه عسل بالاسلوب وسرعه الانجاز يعلم الله ماهي نفاق بس روح لها اذا صادف نوبتها وراح تشكرني بنسبه للنظافه 100%100 استقبال 100%100 ارتياح ١٠٠٪؜١٠٠

The hotel and staff were phenomenal. The reason I took one smile away for facility, was I wanted to get a pedicure and they gave a referral in the mall that was terrible. They should not refer anyone there; it was uncomfortably juvenile in the environment. I ended up leaving after waiting 30 minutes listening to workers talk, argue, show pictures on each other's phones. Other than that, it was an incredible experience. Khaled Abdelkhalek with the concierge was outstanding. He was taking care of every need. I booked 2 tours thru 4 Seasons with Marwa, she is on an entirely different universe, so intelligent, kind, intuitive, and I could keep going with praise. If you ever need a tour, she is the one for you!! I also had Mohammed as the driver, between Marwa and Mohommed, they are the dynamic duo. I feel so fortunate and honored to have met and been able to spend time with them. I had several hours to wait for my flight, so I sat in the lobby and had something to eat and drink, they were so accommodating. I do not recall if her name was Daliah or Liza but she was great. Took care of me and was very kind. I travel a lot alone, and it can be tricky sometimes, but the people at the 4 Seasons made it seamless and like home!