Hotel Cairo dengan Spa

Excellent stay, highly recommend the hotel. Flawless service, amenities, beautiful scenery

Everything was perfect ! Professional stuff and always willing to help with a smile !!! The room was spotless, comfortable, and well-equipped with everything needed for a relaxing stay !!! I would highly recommend this hotel to anyone looking for quality accommodation, excellent service, and great value for money. I look forward to staying here again in the future.

Honestly, the stay was disappointing. The floors were not well maintained, and I found the bathroom to be in a very unpleasant condition. The shower tap was leaking, which made things worse. The breakfast was also poor. The juices were not fresh, and everything that was offered tasted bland. On top of that, the experience at the pool bar was frustrating. Every time we ordered something, the waiter kept coming back repeatedly to ask if we wanted to order again or to make us pay. During the two days we spent by the pool trying to relax and take a nap, we were constantly disturbed and woken up to be asked if we wanted anything. The iron should also be replaced as it is in poor condition. It ruined a pair of beige trousers and a white shirt while I was ironing. We only stayed for two nights and did not want to be difficult guests, but in hindsight we should have raised these issues, especially considering this is a 5-star hotel and we paid for that level of service. Overall, this was not a relaxing or enjoyable experience.

First room smelled like cigarettes despite picking no smoking. Second room was an upgrade but it was actually the upgrade I originally paid for. My first room was a downgrade.

The hotel is ok, but a bit expensive for an average hotel. Would probably choose other hotel with a better location next time.

We stayed here for two nights on two separate bookings, We had requested on the first day of check-in to join the beds, but they had not done it on the first day, and neither on the second day. They came and handled it at 8:30pm on the second night. The TV was not working on the first night and they told me they would let the IT department fix it on the second day, but that did not happen either. When we were leaving for our day out on the second day, we told the reception to handle everything while we are away, I guess they completely forgot.

Hotel has tons of facilities. ******, many restaurants and the staff is very polite

Awesome welcome and service by Mr. Ishmail. The hotel decor was set for Christmas and everyone was ready to help if we had questions. Great, quality amenities, rich breakfast. Clean and bright. Close to airport, so good for early flights. Drop-off available too.

Google review summary 4.4 363 reviews 5 star 4 star 3 star 2 star 1 star Reviews Search reviews Omar El-Sawaf 2 days ago on Google 5/5 Holiday ❘ Family An Exceptional and Memorable Stay at Tolip Olympic City! ”First and foremost, I want to highlight the outstanding level of security and the pristine, cozy atmosphere of the rooms. The staff truly went above and beyond to ensure a fantastic experience for me and my family. A heartfelt thank you goes out to the incredible team who made our stay so special: * Ahmed (Bellboy) for his warm and welcoming assistance. * The Reception Team (Moaman, Gehad, and Amina) for a highly professional and seamless check-in experience, as well as their attentive responsiveness throughout the day. A special thanks to their wonderful Team Manager, Mr. Karim. * The Room Service Team for their dedication and impeccable attention to detail. * A very special appreciation to the Restaurant Team—every single waiter was attentive and polite. The culinary experience was extraordinary, thanks to the two highly professional chefs, brilliantly led by Chef Hosny Amin. Naturally, such sustained excellence reflects a highly professional, aware, and dynamic management, perfectly represented by the esteemed General Manager, Mr. Mohamed Abdel Aal. You have undoubtedly left the absolute best impression on my family and me regarding Tolip Hotels, and specifically this magnificent Tolip Olympic City branch. Highly recommended!” إقامة استثنائية وتجربة لا تُنسى في توليب المدينة الأولمبية! ”أولاً وقبل كل شيء، حابب أشيد بمستوى الأمان العالي جداً في الفندق، ونظافة الغرف المريحة اللي خلت إقامتنا العائلية ممتازة من أول لحظة. طاقم العمل هناك رائع واحترافي لأبعد الحدود. حابب أوجه شكر خاص جداً بالأسماء للناس اللي تعبت معانا وخلو إقامتنا مميزة: * أحمد (Bell Boy) على استقباله الممتاز وذوقه. * فريق الاستقبال (مؤمن، جهاد، وأمينة) على تعاونهم واحترافيتهم العالية في إجراءات الدخول، واستجابتهم السريعة والممتازة طول اليوم. وشكر خاص لمديرهم الرائع أستاذ كريم. * فريق خدمة الغرف بالكامل على مجهودهم واهتمامهم بكل التفاصيل. * وشكر كبير جداً ومخصوص لـ فريق المطعم، من أول الويترز اللي كانوا في منتهى الذوق والاهتمام، لحد الشيفات المحترفين جداً، بقيادة الشيف المبدع حسني أمين. وأكيد طالما كل التفاصيل دي هايلة وممتازة كده، يبقى ده انعكاس لإدارة احترافية، واعية، ونشيطة، متمثلة في المدير المحترف والمحترم أستاذ محمد عبد العال. بجد الفندق ده ساب عندي وعند عيلتي أحسن انطباع ممكن عن سلسلة فنادق توليب، وبالأخص فرع المدينة الأولمبية الرائع ده. تجربة ممتازة وبرشحه بقوة!”

I liked the Hotel is in Proximity to the Airport. The Hotel offered us Meet & Greet service at the Airport to ensure our immigration & our transfer was smooth. Hotel has a very friendly staff. The checkin process was somewhat lengthy. However, we enjoyed staying there. Breakfast was great and served many options. Room was spacious and was overlooking the Pool. Hotel is currently going through expansion/ renovation. But we dis not feel any disturbances. I highly recommend staying here.