Barceló Ponent Beach

Very comfortable beds and nice clean room. The only downside to the room was that I was by a cleaning cupboard and every morning quite early I was woken up with the cleaner getting the hoover and supplies out of the cupboard. The all inclusive was ok but I would highly recommend upgrading to the all inclusive + and then food was really really good. The buffet restaurant was very busy and very hot. On all inclusive + you get to eat in a different restaurant and it’s like a different world excellent service. Particularly Esti.

From the moment we arrived we were welcomed with the best customer service, everyone went above and beyond. The hotel is absolutely beautiful, very modern and clean. The hotel has two pools, each on either side of the hotel so one is in the shade while the other is in the sun which is perfect for children. This area is perfect for children, the entertainment is brilliant to keep them entertained in the evenings. So many young families staying in the area so it felt super safe. The rooms were so clean and I'd recommend spending a bit more for the sea view because it's totally worth it! The hotel is located on the beach, probably 10-30 steps down onto the beach we're you can rent sun loungers, paddle boards, and peddle boats with a slide. We rented a car near the airport so could travel to other areas but this area has more than enough to stay busy and relax while you stay. I have recommended Barcelo Aguamarina to all my friends when we returned! We had the most magical time celebrating my 30th birthday! Would love to go back. The only suggestion I have to improve the experience at Barcelo, is to have allergen and veggie/vegan info on the dishes at mealtimes. As a vegetarian I struggled to know what dishes I could eat, I did ask for a few but because there was so much to choose from and it changed every meal. A simple indicator on the dish labels would be perfect. We went all inclusive and there is a constant serving of food with the set meal times and snacks throughout the day. The drinks are second to none and very strong! We lived in paradise for a week and loved our time!

We went with my partner's mother visiting from Australia so had two rooms in this amazing hotel. We travel as a couple hugely and out of the 100+plus hotels we have stayed in, this hotel was an a absolute find! The staff are what make this hotel different - they are all friendly and cannot do enough for you and always said hello when you were passing. The rooms are nicely laid out and have proper working air conditioning that you can have on full but doesn't keep you awake - comfy beds and a cleaning regime that is second to none. The views from the sea view rooms are spectacular (see pictures) and the nightly entertainment is well worth attending. This is the fourth different Barcelo hotel we have been to and is a highlight in the group. The "Magical" restaurant is aptly named, with amazing food, superb service from service staff that spoke to you, once you identified yourself as wanting to talk, in such a friendly tone that it was like dining with friends! The hotel is beautifully laid out and is located at the quiet end of Cala D'Or, which is a pleasant resort with a number of small coves and beaches. The hotel is at the side of one of these beaches - a calm family friendly beach and slowly sloping - probably about 3m deep right to 600m out towards the sea - which is relatively quiet and always has a few spare umbrellas and chairs if you want to be on the beach. The hotel's Pool is right next to the beach via some steps and has a large terrace where there appeared to be sufficient sun loungers for anyone who wanted to be on the terrace. Fresh water showers were available to use when coming from the pool or the beach. Food at the hotel - we were on a half board package - was buffet style but with chefs available to cook special requirements and was of very high quality and opening times were long enough to avoid lengthy queues. A nice touch is that Cava and wines are served by waiters / waitresses at every meal and there appeared to be no limit to refills (though I think abuse would probably not be welcomed). Great selection of food for vegans / meat lovers and always a massive array of fresh fruit available. My Partner's mum needed a bath every day (she is 82 and doesn't like showers, so we upgraded to the deluxe rooms as the website and the receptionist who booked our visit, said that the deluxe rooms had a bath. When we booked into the rooms, we found that a recent refurbishment had removed the bath. They say that the test of a good staff regime and training is not necessarily when everything goes smoothly (although certainly ALL staff are friendly and dilligent) but comes to light when there are problems. Barcelo have certainly got this right! We complained that we needed a bath and it turns out the website was wrong as there were NO baths in the hotel. The assistant manager, Carla Mosquera - a very special lady- stepped in and explained it was their error and the website would be updated. She offered us two nights of meals in the Magical