Hotel Hacienda Cancun

Отель нормальный. Местоположение ок. Запах в номере был сначала, но с кондеем не стало его)

這是一家很老舊的酒店，酒店環境衞生很糟糕，而且價格沒有一個標準網上訂跟線下訂價格差了快一倍，房間沒有熱水還一個房間收70美元真的是太垃圾了

Muy bien para su precio y cerca del centro, la alberca y su estancia muy cómodas

Für den Preis nichts anderes erwartet :)

We didn't stay the night. Our a/c was non functional, room smelled of sewage and bed sheets were full of stains. Our other famiily members' room smelled like an astray. It was horrible. We checked right out. Went to another hotel and paid the same price. Thankfully, we got a refund, we appreciate the receptionist for that.

I stayed here one night as I had a long layover in Cancun and wanted something close to the ADO bus station. The hotel rooms could really use a refresh, but there was nothing terrible about them. They were clean enough, however I did find toiletries left over by previous guests; made me wonder about the housekeeping. The pool was very welcoming and a blessing in the heat. And speaking of heat, the AC in my room was old and loud like a jet engine (light sleepers beware!). I really have to tip my hat to the front desk staff. I had some issues with the new digital arrival forms (do yourself a favour at Mexico customs and go the old fashion way; talking to the guy in the box. The new face scanning system is a monumental pain in the ****!), and the lady working the desk moved mountains to help me (with my limited Spanish and her non-existent English). I can say enough good things about her, as she went above and beyond to help me. I wish I got her name, so I can give her proper credit in this review. All in all, an okay hotel.