Hotel berhampiran Playa Puerto Juarez, Cancun

Thank you very much for wonderful beautiful hostel, great location, great hot water 🚿 at shower 🚿 and beautiful swimming pool 🏊♂️ on top roof! Next time, I wanna go your beautiful hostel in Cancun, Mexico 🇲🇽

근교야행 후 ADO 버스터미널 칸쿤 도착하여 하루 묵어갔습니다. 터미널에서 도보거리라 편하고 시내 중심이라 음식점 등 많습니다. 근처에 현지 공원, 야시장(음식 및 기념품) 있어서 저녁 산책하기 좋습니다. 조식은 뷔페로 제공되었고 괜찮았습니다.

NO SE HOSPEDEN AQUÍ, reservamos para 2 noches en agosto 2022 considerando que era un hotel demasiado modesto pero “cómodo” solo para llegar a dormir, al llegar al hotel pagamos y nos entregaron un cuarto en las peores condiciones, totalmente diferentes a las fotos que muestran en las páginas de reserva, pero de verdad una ASQUEROSIDAD, todo sucio, lleno de cabellos, sábanas y toallas usadas, el baño daba vergüenza, la chapa de la puerta súper insegura… por supuesto abandonamos el hotel inmediatamente para no poner en riesgo nuestra salud y seguridad, pedimos reembolso el cual fue denegado comentando que no estaba sucio. No tiren si dinero con estos estafadores!!!

El hotel es sencillo, muy muy limpio, las habitaciones son tal cual como se muestran en las fotos y todo el personal es muy muy amable. Disfrutamos por completo nuestra estancia en el hotel, tiene una ubicación muy buena, nos quedaba cerca casi todo, aparte esta en una zona segura y con todo los que se requiere a la mano: hospital, el mercado 28, bancos, restaurantes, tiendas oxxo, tiendas de souvenirs y hasta walmart queda a unos minutos caminando. Sin dudarlo volvería a este hotel, fue un excelente lugar para llegar a descansar

Our flight was cancelled.. CUN＞JFK.. 24hrs later. This hotel was so accommodating. Although there was a lot of confusion and as chaotic as it was, we still received kind & courteous service. Our party of 4 was given 2 adjoining rooms. Given the situation… We felt safe & comfortable. We highly recommend the outdoor Taco spot around the corner… can’t miss it - Al Pastor tacos right in front - get the Arrachera (steak) Tacos with cheese - super delicious!! The next day, staff.. especially Mateo - was incredibly helpful & informative! He made sure we were well taken cared of!! Mateo was muy excellenté! Muchas gracias con todo!

Best hotel I've stayed at! The location is perfect for night-goers and is located in a good vicinity of some restaurants. The staff and service was amazing, ensuring the place is always well taken care of and secure... and let's not even get started on its phenomenal location next to the beach.

酒店顯示14點入住，到16點都沒有收拾好，12點退房，到12點立刻來敲門的！時間觀念是墨西哥風格吧？早中晚餐自助餐免費，海景房很OK，這家酒店沒有Wi-Fi！沒有Wi-Fi！沒有Wi-Fi！重要的事情講清楚，甚至國際漫遊或其他手機卡信號都很差！想蹭網去廁所🚽馬桶坐着或許能連接幾秒鐘沒有密碼的Wi-Fi；毛巾不幹凈需要用卡片換毛巾（一股味兒），房間沒有浴巾和毛巾；床很舒服，電梯需要繞很大一圈才能找到；看海視頻發下去了，海景房OK，湖景不建議！可以看日出🌅

Location not bad, close to places around hotel zone. Food was ok, nothing special though, breakfast was better than dinner. People nice, willing to assist. Parking helps a lot. Room very humid, clothes were kind of smelling after one day from all the moisture. The window has no view, looking at some wall or sth. Really I don’t know how someone gets a good room when they book-is it magic needed?

I booked the Pyramid - Ocean Front room with two other couples based on the online reviews and the fancy brochure I perused online and I wish I could give it 5 stars. To begin with, I booked the Ocean Front room as this was supposed to be an adult-only block of rooms, yet they were not -- there were families with children in this block of hotel rooms, which was quite annoying as I was charged more for choosing the ocean front - adult-only room. Having to go up a set of stairs before reaching the elevators that would take us to our hotel room -- with luggage, mind you, was not fun at all. A huge design flaw. Check-in was fairly quick because we booked the rooms with the black wristband and so that was okay--we avoided a long line. The rooms were clean but the two bathrooms were extremely dated--not at all what you see in the pictures. The pillows were awesome and the bed was comfy enough. The alcoholic beverages were awful, awful, awful. They were extremely watered down and quite frankly a huge disappointment. The choices were extremely limited and what they offered was not good at all--not even the margaritas. The food was okay at the two buffet halls that we frequented----and as with every other review--we couldn't get a reservation at Careyes or Benazuza the nicer restaurants on the property--as they were booked well in advance. The Italian restaurant--La Trattoria was horrible--the food was undercooked and flavorless. We ended up leaving the restaurant and going to eat at the buffet hall--which is where ate for the rest of our stay. There's a lot of walking and a lot of little bridges throughout the property so wear comfortable shoes. The pool was nice and clean, but there wasn't really an adults-only area. We had no trouble finding lounge chairs and if you sit away from the swim-up bar, they do have poolside servers offering drinks--but again, watered-down versions of any alcoholic beverage requested. To get to the beach get ready to go down a huge set of stairs -- the water was very choppy, but if you like the waves like I do, then you'll definitely enjoy the beautiful blue-green water. If you booked your stay with JetBlue Vacations --as we did -- and you added the free transportation (Insider Experience) be sure to schedule your departure well in advance (3 days) or you will have to pay for a taxi to take you to the airport because they will not pick you up nor answer their phone. Also, have your info handy when you arrive at their bus/taxi pick-up location as you're going to need it to even get on the bus to be taken to your hotel. All in all a big disappointment--so I'm glad we only booked a 4-day/3 night mini vacation. We made the best of it and it was nice to get away, but we will definitely not be returning to this property.

De kamer was ruim, het personeel was vriendelijk en behulpzaam. Helaas was het ontbijt heel rommelig, veel onopgeruimde voedselresten/borden en de zitplekken waren vaak niet schoon.