Cari Hotel Kasino di North Goa

Hello MMT Team , Resort location was good but problem with owners behaviour and they were intentionally stopping water and that was most hurt part specially when you using washroom and water disturbance again and again same issue was both day and property is not worth for what they charging for this amount. - Poor breakfast literally worst if I will go in kitchen better make. - insects and Lizard roaming around your room. - when we talked to owner he gave us Threats just got for here and don't expect any discount or refund. - There are no such BAR kind of things with them. - no umbrella facility - charging for everything

I had stayed at Grand Hyatt Goa for 3 nights with family. Check in was very smooth. Mridusmitha was really a great help. Special thanks to Front office ***ager V***n and the team.It was such a great experience where we had spent an entire day inside the property enjoying all the facilities. The property is very close to nature with lot of greenery. Kids enjoyed the variety of recreation activities. My son did a sailing course and I strongly recommend this activity. It was great fun and the entire team of aqusail were very friendly and professional. The pools were well maintained and the staff were very attentive. Special thanks to Gaurav and Naresh from pool side. The spa and fitness center was amazing and very well maintained. Special thanks to spa director Dr. Ratheesh for ensuring a great experience at the property and assisting on planning our days there. The food was yummy. Special thanks to the great service at Lounge from Vikas. House keeping staff were very thorough and room was Luxurious and very well maintained. Special thanks to the house keeping ***ager Mr. Panda for checking on us throughout the stay. Overall it was an amazing and memorable experience. Thank you Grand Hyatt Goa team.

My checkin was not in a good experience,Their was some issues with the room catagory, I totaly understand the Hotel was full house but it dosent mean the other guests to suffer, ***y of the staffs they need Training then look very sad, I have to wish them Good Morning or Evening then they could reply, I would say F&B staffs were outgoing, I would recommend Noella,Danjita,Chef Dutta for their extra care they did a very good job,The food varieties are amaizing specially the breakfast,The Health club some machines are too old,The Taxi driver name Mahmood is very good he was extraordinary by his hospitality.Rooms cloth hangers are rusted.

We stayed for a short while on a tour through India. We loved everything here. The room was big, clean, good bed and well working AC. Bathroom very clean, gels etc all there. There is a short private way to the beach with lovely exotic plants. The beach is great, sand all the way into the sea with great waves. Meals were a good choice and very tasty. All staff - service, gardening, chambermaids, really all are very friendly and helpful and make you feel welcome and valued. The atmosphere is calm with all the Buddha statues around and water features with plants - it makes it feel so relaxed. All is very well maintained. Special shout-out to Lal, who was always smiling and very helpful. Lovely talking to him. Thank you for a beautiful stay.

Wow! Wow! Wow! Thats what we can truly say about Doubletree! Nithesh, Syantika & Shivram the 3 of them really made our stay Great and Wonderful! They deserve the recognition for their service. The night we arrived, we were welcomed by Nithesh at the reception. The check in was quick and Nithesh followed us all the way to our room giving us information on the bfast, facilities, f&b and other details that we needed to know! Great Service, Nithesh! At the cafe during bfast, we were served by Shivram. He made sure we did not miss a thing! Shivram, we were looking out for you over the next few days, but maybe you were on another shift. Great Service, Shivram! Last but not least, Syantika! Although you are a newbie, you did not seem like a newbie at all! Your charm and must-do attitude, awesome! Both my wife and me felt, that your truthfulness in attending to a query that we asked you, and getting an almost immediate response, just speaks a thousand words! Keep up your good work and you will go a long way! Thank you also to the ***agement and team of Doubletree Goa!

Our stay at this 5-star resort in Goa was far below expectations, and we left feeling deeply dissatisfied with the experience, especially considering the price. Check-in and Initial Impressions: The check-in experience set the tone for the stay – unwelcoming and chaotic. Despite emailing ahead to inform the hotel of our 10-year anniversary, there was no acknowledgment of the occasion. The package we booked included a welcome drink, but this was never offered, and even basic hospitality, like a glass of water, was absent. Room Quality and Cleanliness: The room was underwhelming and lacked the cleanliness one expects from a property of this caliber. For the rates charged, this was particularly disappointing. Breakfast and Dining: Breakfast was another letdown. Unlike other 5-star resorts in Goa, it wasn’t clear where to order freshly made food, and staff seemed unwilling to accommodate special requests unless I insisted on speaking to the manager. Shockingly, I had to ask every single day to speak to the manager, even when dealing with the same staff members. Their reluctance to assist without managerial intervention reflects poorly on their service standards. Inconsistent Policies and Smoking Rules: My husband enjoys a cigar in the evenings, but when we inquired about smoking near the pool, we were informed there was no smoking allowed anywhere on the grounds and directed to stand outside. While we accepted this rule, we later observed other guests openly smoking cigarettes on the premises. This inconsistency in enforcing policies was frustrating and felt unfair. Positive Aspects: It wasn’t all bad. Once I finally managed to speak with the manager, they made efforts to accommodate my breakfast request. The SPA experience was genuinely delightful, and the pool was well-maintained and enjoyable. Reception and Staff: The reception staff were the worst we encountered, offering nothing beyond polite smiles and nods. Their default excuse for any issue was that the manager was ”in a meeting,” but I later learned the manager was actually on leave. This dishonesty and lack of transparency were incredibly frustrating and undermined trust in their service. Final Thoughts: While there were a few highlights, such as the SPA and pool, the poor service, lack of cleanliness, inconsistent rules, and dishonest staff overshadowed them. For a 5-star resort, this property fails to deliver on both basic and premium expectations. I would not recommend this hotel and suggest looking at other options in Goa for a more consistent and welcoming experience stay at hotels Such as W Hotel, Marriott etc.