Hotel berhampiran Amos A Stagg Stadium, Chicago

Staff was helpful, but the service wasn't all that great, our room didn't get cleaned for 3 days, we had to keep getting towels in that time no bed make up or cleaning, when brought to the staff, they stated they were short handed, and Covid, well my wife has breathing issues from the effects of Covid, and we needed the room cleaned it was until the last 2 days of our stay the rooms were cleaned. We have stayed in this hotel before,.and the everything was great, seems to be slipping a little, great location from midway airport l. We're not happy with the service at all for the price.

衛生還可以，早飯一般

美國酒店很國內相比就是設施舊，價格高。這家酒店也是，而且還沒有免費瓶裝水。地理位置就在機場邊上，整個園區有十多家酒店，有巴士接送去機場！

I needed to stay somewhere overnight near Midway and this hotel fit the requirements. There is free 24 hour Midway airport shuttle service which is what I needed as I had an early flight out. The front desk clerk was very patient and hospitable and knew how to set expectations, which was fantastic for me after 10 hours on a plane, and getting into Midway very late at night. The night shuttle driver was also quite nice. I had a hard time understanding him, partially because he was using a face mask and partially because I was tired and sleep deprived and have bad hearing. I had a great night's sleep. I didn't stay long enough to figure out what, if any, they had for breakfast. I did use the free internet while I was here. There were only a few odd things. 1. When I walked into the room, it had an odd smell. I believe it came from the slightly moist carpet. In about 5 minutes, my nose got used to it and I didn't notice the smell the rest of my stay. 2. The desk had no electrical outlets on it. There was one electrical outlet on the wall (thankfully I had brought my own power *****) near the desk. On the desk was something that looked like outlets of some type, however I did not recognize what it could be used for. That meant that all my electronics were plugged into the 4 outlets, 2 on each of the bedside lamps, plus the power *****. 3. There was a microwave, however, no refrigerator. I didn't need one so it wasn't an issue. There was space in the area of the microwave where one would have the refrigerator. 4. The water for my shower at 3:45 am, never got truly hot. It was warm and probably adequate for babies and the elderly. However it was not hot enough for a sleep deprived individual who likes hot showers. On the other hand, it was warm enough for my shower. I just couldn't warm up, during the shower. 5. The area by the bathroom sink was quite small. It wasn't a real issue since I could place my things on the table in front of the microwave, which was just behind me as I was facing the sink. 6. I couldn't figure out how to change the temperature of the room. The air conditioner was blowing cool air. As long as I was covered at night, I was okay. However, I wanted the room to be warmer, and the lack of a hot shower, made the room even colder to me. Would I stay here again? Probably only as a 1 night stay. I've stayed at other Fairfield Inns that were in much better condition. However, the front desk clerk and the availability of the 24 hour shuttle service to/from the airport, makes it highly likely that I'll stay here again for a 1 night stay. This was a last minute booking so I paid a lot for this one night stay. They got me.

I must say this is one of the best places to travel to alone or with family Ms.Tammy the (Gm) and Ms.Crystal the assistant (Gm) welcome everyone with their loving smile and kindness they make you feel like more then just a guest they explain everything you need know about your stay the hotel is very clean our room was clean even had a little mini kitchen which is a plus they have free on site parks and a small washing area there’s different stores around so everything convenient myself and my family will definitely be staying again

Enjoyed my stay it was peaceful. Staff were very friendly and housekeeping was fantastic with cleaning the rooms daily. Will definitely stay here again. They also had a safe in the room.

Loved this location, right off Michigan ave with plenty of restaurants, shopping, and transportation. We had the perfect view from the 5th floor, and the front staff was super helpful, and friendly.