Hotel berhampiran Filament Theatre, Chicago

Hostel was secure. Staff were friendly. There are lockers in each of the rooms. 1st floor bathrooms only have shower curtains, where as on other floors there are more secure doors in the bathrooms for showers. Breakfast can be a bit chaotic closer to the end time, but there is a good selection. There are plenty of space in the kitchen and cubby holes to place food (make sure it's labelled with labels provided and stored correctly.) There is also a water filter inside the kitchen for drinking water. About a 5-10 minute walk from the Brown line. Close to the Zoo and other attractions. Plenty of places nearby to eat.

Staff was super friendly and helpful. We did not valet our vehicle but the valet guy was very friendly and helpful with unloading our vehicle. Definitely will be returning to this hotel.

Good location! Very convenient to start the tour in the city. The curtains at the bed for privacy can be bigger. Safety wise, just try not to roam around after dark.

Great location, and good price, amazing people at reception and valet. Friendly and accommodating, humble staff. Always willing to help. Good clean rooms, not really posh luxury or modern but well kept and clean, specially the shower/toilet bathroom is super clean. The area is super busy specially the street where you drop your car for valet but it works smooth without any troubles. One extra ordinary point: check in check out is smooth, straight forward and the quickest I have experienced.

Loved this location, right off Michigan ave with plenty of restaurants, shopping, and transportation. We had the perfect view from the 5th floor, and the front staff was super helpful, and friendly.

1. Didn’t asked for accesible room, but that’s what I got. 2. AC/heating system had a weird noise all night, you can’t turn it on because literally you won’t sleep. 3. Shower had someone’s else hairs in the shower wall, gross. - Hotel Manager: if you do not trust the team and their responsibilities, then you will have to do the rounds yourself to ensure your hotel is operating properly in all aspects. - Housekeeping manager: If you do not trust your people, you will have to do the rounds yourself. -If you still do your rounds but you don’t inspect the rooms properly, then you shouldn’t be in that position. Room fridge isn’t working in the rooms (front desk mentioned) so they ask you if you need one to ask front desk but they are charging for it, so who’s fault is it? client or hotel? don’t charge for something you need to repair REGARDLESS. Make no sense for customer service. Also, if you guys are having a group of “young teen/just turn 21” people, why would you put someone on the accesible room by their room? If someone requires an accesible room, in this case I didn’t required one, got assigned one, but imagine an elder person by their room. These “kids” were loud as heck until 4AM, fighting, arguing, drunk, crying, overall it was a nightmare. Normally I have a good experience with Sheratons, but this one is overrated. I chose this hotel because last minute the company I work for had a meeting suggesting to find different hotels that may give us a group rate for the upcoming visits we will have to do in Chicago, but there’s no way I will suggest my coworkers to stay at this hotel with a first time bad experience. Not sure if I would give it a second try. Can’t risk it.

Close to the center. Clean. The only problem was the hot water. You need to wait a lot of time to have it, but then it's very hot.

Always enjoy staying at the Hilton Chicago. Staff is friendly and the location is very convenient.

It's a good hotel for the price. Location is excellent with Museum Campus Metra station right in front and bus stations nearby. You can also walk to downtown. There are Walgreens stores and a Target store nearby so you can buy anything you might need. It was cold in winter but the heating was good. Radiator had some noise but ear plugs can easily solve the issue. Definitely a budget option. I was happy with it because it was a business trip.