Hotel berhampiran Volleyball Courts, Chicago

Good location! Very convenient to start the tour in the city. The curtains at the bed for privacy can be bigger. Safety wise, just try not to roam around after dark.

Loved the location and affordability of the hotel. My only complaint was the valet parking. It stated it would be about $44 a day, which is steep but not unreasonable when you don’t like parking in Chicago. Once we arrived, there was no valet service and we were told to park ourselves. We parked in the garage next door, which they recommended, and it was around $60 a day!!! So we lost more money staying here than expected. If we would have known valet was unavailable, we would have found cheaper parking somewhere else but when you arrive to a busy city late on a Friday evening, it’s not convenient to stop and search for parking. Other than that, the hotel wasn’t bad.

This is probably one of the best hostels I've stayed at in the U.S. I've stayed at this hostel twice now. The first time was in 2015 and the second time this past month for Market Days. Location: The hostel is centrally located in Downtown Chicago/the Loop. It's easily accessible to get to and from O'Hare Airport via the Blue Line which runs 24 hours. The closest CTA station is Jackson Station which also has connections to many other CTA lines. The hostel is also located within walking distance to many other tourist hotspots like Millennium Park, Broadway shows, Lou Malnati's Pizza (10 minutes), etc. There's also a CVS Pharmacy at the corner of the street that sells liquor and other essentials. On the weekday, the area is bustling with downtown workers, but on the weekends, it's like a ghost town. Most restaurants and stores close by 8/9pm. The only place to eat at if you have a late night is Taco Bell which closes at 2am. Another downside is that there are a lot of homeless people that have set up camp in front and around the hostel, so some people may feel unsafe walking around. Security: The property is very secure. There are multiple entry points to get into the hostel with a key card. There's another entry point to get access to the elevator banks that lead to the rooms as well as required card access to go upstairs and into the rooms. There's also a 24-hour front desk. This was a saving grace for me because my flight from New York was delayed that I ended up arriving at 3:30am. Keep in mind, if you plan to arrive after 3am, you should notify/call the front desk and let them know otherwise they'll mark you as a no-show and cancel your reservation. They also have storage lockers/a luggage room for a fee. Facilities/Amenities: My original reservation was for a 4-bed male dormitory, but there was someone sleeping in my assigned bunk. When you arrive, there is a fitted sheet, pillow sheets, a bath towel, and a face towel (no comforter). You are expected to make your bed. Since I arrived so late and my roommates were already asleep, the overnight staff (DJ) was nice enough to put me in an 8-bed dormitory that was unoccupied, so that I didn't wake up anyone. Both rooms were very spacious/high ceilings/massive windows with a lot of space to store luggage and walk around. All the rooms have lockers (bring your own lock or buy one at the front desk). In the 4-bed dorm, there is a common area with a kitchen/bathroom that connects with 2 suites. The 8-bed room is setup where the toilet, shower, and sink are all in separate areas instead of all in one room. The shower area has dispensers for body wash, shampoo, and conditioner. There are also common showers and toilets on every floor. The downside of the dormitory is that you can't control the temperature of the room. Summers in Chicago are hot and humid and the room was kept in the 60s, which I loved. But, my roommates thought it was too cold for them. The WiFi access is very stable and fast. Th

Checking in at the Congress Plaza was so straight forward. I was upgraded without asking to a King size bed with a lake view. The room was perfect. Fridge, safe, TV , Coffee and water.

Always enjoy staying at the Hilton Chicago. Staff is friendly and the location is very convenient.

It's a good hotel for the price. Location is excellent with Museum Campus Metra station right in front and bus stations nearby. You can also walk to downtown. There are Walgreens stores and a Target store nearby so you can buy anything you might need. It was cold in winter but the heating was good. Radiator had some noise but ear plugs can easily solve the issue. Definitely a budget option. I was happy with it because it was a business trip.

It’s a nice hotel. The room was very clean. Check-in was no problem. Very nice to us. It was just the parking was a block and a half away. But we did find a parking spot on the street on the opposite side of the block. You can drop your stuff off in front of the hotel and check in before you go find your parking. Lots of places to go eat in the area. I’m not sure but I think this is part of Chinatown. If not it’s right next to it . We definitely stay again.

Usually, I am a very forgiving person but I had the strangest experience. While on vacation, my car battery seemed to have died, and so, we came in on a 1am flight, already late, tired and cranky to a totally dead car. I parked my car in a parking lot SURROUNDED by chain hotels (Marriott, Courtyard, Fairfield Inn & Suites, Doubletree by Hilton, Hilton Garden Inn, Hyatt Place, Sleep Inn, Hampton Inn). Truthfully, in the vicinity, there are at least 7 hotels to choose from and of these, three were Marriott properties. When we didn’t find any recourse, I decided to find a hotel room to stay the night, and figure things out in the morning. I have 3 young children! Would you believe all seven hotels had no rooms available?? None! And every single night manager was unsympathetic to my plight and brushed me off. I was not asking for a charitable donation - but the lack of care and customer service was disgusting. Tip: Hotels, when you have situations like this occur, treat people well. ALWAYS treat people well. Honestly, the easiest thing in this situation would have been to say, “Ma’am, I am sorry but our hotel is completely booked. Would you like me to call you a taxi to get to another hotel?” “Let me call another of our nearby properties and see if they have anything available.” This treatment made me feel like totally less than a human being. Update: my children and I spent the night in a parking lot surrounded by chain hotels.

The first night our temp would not go below 74-75 no matter where we set the thermostat. The next day we left for the day & evening. I told the staff about that and they said it would be fixed. We got back late at night to find it was g fixed, it was now warmer, and the hvac closet was wide open and would not close.. Housekeeping never came to our room. When I complained the next morning I was told the hvac system was designed to only turn on when there was movement in the room. I clarified, “so it doesn’t work when I’m sleeping in bed and not moving?” She said yes, that is the case. That is insane. Finally though after the 2nd day it miraculously got fixed and we got housekeeping.