Hotel terbaik di Oberhausbergen

Reason for poor service. Room service ordered through portal, confirmation received through portal and email waited for over half an hour after requested time messaged restaurant twice no response. Then messaged front desk inly then to receive a call to say no room service that night an to come down to the bar if I want to. We had travelled for many hours and just wanted to relax in our room. So we did not bother with any refreshments. I think you may need to look this, it’s not good to let guests order and get confirmation for a service you are not providing that day. Maybe look at your processes.

we loved the reception, the rooms, the breakfast. The reception was very friendly and helpful. The rooms were very clean and spacious, the shower with the essential oils was great The breakfast quality was 5 stars to say the least THe location was not far from strasbourg, 7 mins by car. Great value if you're looking to do the christmas market and you have a car. It was a superbe experience

Für kurze Aufenthalte mit wenig Anspruch an die Unterkunft perfekt. Alles nötige vorhanden, aber kein Luxus ist hier zu erwarten. Allgemein sehr zufrieden mit dem Aufenthalt, nur die Kommunikation ohne Französischkenntnisse erwies sich als schwierig. Die Leute waren trotzdem sehr freundlich

We stayed here for two nights and overall had a pleasant experience. Breakfast was adequate - not as good as some of the hotels in the chain, but serviceable. Really Good croissants! Parking is a bit of a mess. We arrived after 8pm both nights and got the last parking spot. Not sure what happens to those arriving later. Air conditioning worked well - important when it is ＞33 out! Biggest letdown was the internet though. Something really wrong with it. We had the last room in the hall and the connection strength was under 5mbs. Ping times to the router in the hotel were over 200ms. Even when working, would cut out for minutes at a time. With a family of four and wanting to load some fresh videos for the next part of the road trip, this was really disappointing and not up to normal IHG standards. Frustrating for a family holiday, but if you need Internet for business, this would have been a deal breaker.

Seul point positif de cet hôtel : un accueil très sympathique aussi bien le jour que la nuit. Sinon : Chambres vieillottes, sans double vitrage alors que situé contre une rocade. Évitez les chambres finissant par 13 à 17. La serrure électronique de ma chambre ne fonctionnant pas, malgré un signalement fait, n’a jamais été réparée. Il a fallu qu’à chaque fois la personne de la réception vienne m’ouvrir avec sa clé. Pratique… Certains oreillers et matelas sont complètement défoncés. L’état des meubles n’est visiblement pas une priorité. Des collègues ont eu des cafards dans leur chambre, certains ont éprouvé d’immense difficultés à passer du mode « robinet » au mode « douche » via le sélecteur qu’il fallait soulever. Il y a même eu une chambre avec impossibilité de passer en mode douche. Pas très sympa quand on rentre d’une immense journée de travail à minuit. Mes WC étaient sales (cf. photo) et l’attache de la lunette des toilettes était cassée. Quant au petit-déjeuner, c’est minimaliste et de qualité assez moyenne. J’ai eu de la chance d’avoir des baguettes le premier matin, puis seulement des tout petits pains décongelés les deux suivant (à 8h du matin). Un seul choix de thé : du Lipton jaune bas de gamme. Enfin, c’est peu plaisant d’être réveillé dès potron-minet par l’équipe de jardiniers faisant usage avec force de leurs outils bruyants tels que coupe-haie, souffleur et autre tondeuse.

The location is quite good. In a calm area and just 20 minutes to the center by public transportation. There is Super U supermarket nearby so it’s very convenient. The room was clean. Staff was friendly. However they could improve by providing bottle of water in the room which is an usual practise in every hotel. There wasn’t fridge inside the room. The bed was comfortable but the pillow was quite hard and thick. I had pain in my neck the day after. Anyway was good overall

Schönes Hotel um zur Ruhe zu kommen mit einem kleinen aber feinen Spa Bereich und man ist auch schnell in der Stadt!

Very modern and friendly hotel. Free parking nearby and easy travel to city centre by metro. Staff are friendly and polite.

Value for money. I recommend for a long stay if you are on tight budget. Very clean, comfortable and quiet. Much better than expected. You have a cooker, fridge and small kitchen also a wardrobe. Did not try the breakfast so I can't comment Room cleaning is offered for extra charge Staff are attentive to requests Proximity from shops and tourist area