Hotel terbaik di Sidi Bou Ali

Wonderful from start to finish! I could not recommend this hotel more. For me, it was the hotel team. The hotel community went out of their way to connect with others and genuinely seemed to care. They showed pride in customer service and expressed that they take their five-star reputation seriously. The room standard was amazing. Due to rooms being fully booked over Christmas, I needed to switch hotels for the main Christmas days. I switched to the biggest and supposedly most “ luxury “ hotel in Sousse. Honestly, the switch was not worthwhile. I realized just how exceptional the quality is at the Iberostar Selection Kantaoui Bay. The housekeeping team visited daily providing toiletries, clean bathrobes and nice extras ( such as sweets and chocolates) to the room. Their friendly faces with their cheerful banter were a pleasure to embrace each day. The food quality was great! I do not consume meat or dairy but that didn’t make a difference, there truly is something for everyone. The fresh food selection was incredible and certainly unbeatable to those I had tried elsewhere in Sousse and Tunis. The cooks shared helpful recommendations and I tried a range of fresh local flavours. This hotel was comfortable, with a cheerful friendly team and positioned with an exceptional view of a gorgeous quiet beach. I would happily stay again, and I highly recommend the Iberostar Selection Kantaoui Bay. I would like to extend a huge thank you to the remarkable team.

Encore un séjour parfait en famille hôtel très propre personnel très agréable du directeur aux femmes de ménages , la réception parfaite , les repas beaucoup de diversité ,nous invitons les français a y venir , car franchement vous y serez très bien accueilli , malgré les différents commentaires négatif que j'ai pu lire sur ce site je pense qu'il faut y allez pour ce rendre compte du réel , personnellement nous y allons 3 /4 fois par ans est nous sommes a chaque fois surpris agréablement .

No way this is a four star hotel. The check-in process alone was a major red flag. We arrived, after 30 minutes we were seen to by one of the reception staff who then handed us a form without any instructions and told us to 'go mingle with the other English'. After filling out our forms we were then shooed back out ino the lobby and told to wait an hour for our wristbands. After the wristbands, we were shooed again and told to wait another hour for our room. We should have seen this as a sign of things to come because honestly the experience didn't get any better from then onwards. The canteen is horrendous. Hordes of people fighting - and I mean literally fighting, we saw two fist fights during our stay that involved security - over serving spoons to serve boiled slop onto grubby plates. There's no cutlery when you sit down. Piles of food and debris from previous meals laid out across tables and the floor. Our room, completely run down. Masking tape holding hooks onto walls for towels, numerous missing light bulbs and fixtures, a loose door handle that breaks every time you use the key, a bath completely stained with black 'something' and to top it off and old crtv what gave me an electric ZAP when I tried to turn it on. It did not turn on. Making use of the hotels facilities is a chore. To get a beach towel (tattered beaten up rag) you pay at reception for a slip of paper, the paper you then cart down to the pool to exchange for a towel. This process goes for most things, like the gym. You pay for paper, you then go for a walk to find the mystery person who will exchange the paper for what it is you want. This leads to another glaring issue... This wasn't an all inclusive holiday. In fact it felt like at every turn there was another deposit or tax to pay on top of what we had already paid through Love Holidays. The only redeeming feature of this hotel has been the staff outside of the reception area. They are genuinely helpful, polite, and work hard to maintain even a tiny bit of order. It's self evident the staff are working with very little and they are trying to do a good job which is very commendable. If you're considering this as a holiday be warned that it falls more in line with a two or three star experience rather than the four star that's advertised. It's sad to think I you too will be genuinely home sick.

Bel accueil dans cet hôtel qui est très bien situé. Une belle piscine avec un toboggan où les enfants se sont bien éclatés. Dommage que 3 chaînes de TV mais l'ambiance reste superbe Je recommande vivement cet hôtel.

فندق سيء ، واستقباله كان سيء ايضا ، اكله مقبول ليس ممتازا، الغرفة المزدوجة كانت عبارة عن سريران مفردان 🤷‍♂️ لايتوفر مكيف ولا مروحة . وسيلة الاتصال شبه معدومة اطلالة غير جيدة لانيصح به بتاتا تم استلام الغرفة ولم يكن ىضعها مقبول ، كانت ليست نظيفة، الادراج كانت مكسرة ، الغرفة بحاجة صيانة تم التواصل مع الريسبشن اكثر من مرة ، ولم يكن متعاون