OYO Pier Hotel

We booked in just for the night but on arrival we was pleasantly surprised. The place was spotless, nicely decorated and we was met by a lovely lady we now know to be ‘Becky’. Check in was easy and then Becky took us up to our room (No7). On entering the room we couldn’t ask for more, spacious with a lovely bed, bathroom with everything you could ask for and a little private sun terrace. After being out for the day we came back and enjoyed a few drinks in the resident bar, being served by Becky We then went to bed. In the morning we woke up after a fantastic sleep and went downstairs for breakfast which was a lovely full English with everything freshly prepared by……….. Becky. (Lady deserves a pay rise) Strongly recommend this hotel by far the best in the area by a LONG SHOT !!!!

When I booked this ( through the well known booking portal)I knew it was going to be very budget but it was within my price range for one nights stay so I ****** it up. How wrong I could be . On arrival there was no parking as stated on the booking however put my van on a side street no issues. I was greeted in the hotel by a lady called Becky who I believe is the manager she kindly offered my to park my van in side entrance if I wanted . She took me to my room and ok so it was basic but goodness whoever is the cleaning housekeeping staff needs commending , my room & bathroom were spotless . Comfortable bed nice warm room had everything I needed. I went to the local Wetherspoon for food which I have to say was excellent. I got a nice glass of wine back at the hotel had a nice chat to Becky. Booked a breakfast which was cooked by herself… again amazing full English no complaints whatsoever again everything clean and well presented & only £7.00!! I cannot fault the hotel for what I paid and if I’m working in the area again I will definitely return . I hope the owner see this and appreciated the hard work Becky does as she really is hands on and keeps everything running smoothly

Stayed here before. This time we had the bridal suite, absolutely beautiful and stunning decor, exceptionally clean and tidy hotel. Has 12 rooms and accommodation for families, has a full bar and nice little restaurant/breakfast bar Just a stone’s throw away from the beach with plenty of restaurants nearby. Definitely will return and recommend if you want a little get away

The mattress and pillows were so comfortable and we slept like logs. The staff were so friendly and the breakfast was amazing as I don't eat much and it was perfect. We will be going back for certain

We booked The Pier Hotel for a 3 night stay,looking forward to a well earned break. When we arrived we met the Manager Becky who showed us to our room, although the room was a little small we felt it was ok for our 3 night stay. In the evening we decided to visit the bar. I was told there was no draught beer as it had not been turned on at this time. Not ideal but we made the most of what was on offer and sat down with our drinks. It wasn't too long before we became aware that things did not "feel right". Shortly after this my wife then saw someone in the smoking area of the property taking drugs,even more disturbing was that the member of staff who was behind the bar and had direct eye contact with this event did not act on the situation. After the event one of the people involved in the situation returned into the property and went upstairs in the hotel. At this stage we felt very uncomfortable, decided to finish our drinks and return to our room for the night. The following morning when we were ready we made our way downstairs for breakfast. There appeared to be no one downstairs apart from a chef in kitchen who informed us there was no breakfast, it would seem we had not booked for breakfast, this was not very clear on booking but we would have expected a breakfast on a £393.00 room! I would also like to add that, as we did leave our room to go down for "breakfast" there was a very strong smell of ******** on the landing outside our room, this was totally unacceptable, especially as there is a notice in the room advising visitor's that smoking in the hotel is strictly prohibited and would not be tolerated! By this time we decided this was not a place we could continue to stay in for a further two nights and decided to leave. As there was no one else to tell that we were "checking out" we left our room key with the chef. He took my wife's contact number and said he would ask the Manager to call her when she arrived at the hotel around 09.30, needless to say my wife never received any call. It was left to my wife to call later in the afternoon to confirm we had left, as a matter of courtsey. A very disappointing stay, to say the least, looking forward to a well earned break, turning into somewhat of a nightmare, we had no choice but to return home.