Hotel berhampiran Glockenspiel des Ratsturms, Cologne

The pluses and negatives of this hotel are: Good Points: Premium location, the hotel is only a short 10 min walk down the hill and to the right from the station bringing you to a quiet courtyard 1 block back from the main Heumarkt square (left hand side of the square) A modern, boutique sized hotel Comfy bed Quiet from an outside noise perspective, especially given its next to the main bar / restaurant areas of Cologne Clean Negatives Pillows too soft Double rooms very compact with minimal storage space for luggage Walls very thin, you can hear every conversation clearly of your neighbours Continental breakfast at 15 euro was overpriced imo for the choice available if not included in room rate No bar/relaxation area to sit in, if you are wanting to use hotel facilities to relax No tea/coffee making facilities in room, kettle available on request Walk in shower was nice but as bathroom is so small you end up having a slippy floor, and be careful of the floor rails where the glass shower panel runs as raised and easy to trip over Mini bar was empty other than 2 complimentary bottles of water (not that we usually purchase from mini bar) but worth noting if you do Overall on a personal note we paid a high room rate for our particular 2 night break due to it been a peak weekend of events going on in Cologne which were unknown to us when we originally booked the flights and decided on this hotel. It was not worth 500 euros, I would say 350 / max 400, and this is mainly due to the location. Perfectly functional for a short break at the right price.

The hotel is located beside the train station. There are many restaurants nearby and the cathedral is not too far away. The staffs were a little weird. They tried to be funny but maybe something was lost in translation and made us feeling uncomfortable. One of the staffs didn’t understand our question in English, but instead of trying to understand our question, she insisted her answer which left us more confused. Another staff completely ignored us when we were trying to talk to him because he was “busy” doing something else behind the desk although he made a lot of uncomfortable jokes at the beginning.

There was no air conditioning (AC) even though the hotel advertised as having it. Their excuses was that it was too cool at night to operate the AC for the hotel even though it was actually very warm outside. Translation: the entire hotel is either on heat or AC, they are too frugal to allow use of the advertised AC, or their system is outdated and does not actually work properly. Very hot and stuff room. The odd thing was is that the hotel lobby seemed to have AC. The hallways and room were uncomfortably hot. Upon checking in there was only a little bit of toilet paper was left on the roll. Fortunately there was an extra roll provided. Only a few sheets of Kleenex were in the box. Also, the hand soap dispenser was nearly empty. It seems not much care is given to the rooms between guests. On our last day the housekeeper knocks on the door early in the morning even tough the “do not disturb” sign was hung on the door. It was a basic room with furnishings that included a desk, a small round table, 2 small nightstands, a desk chair, and one sitting chair. There was no usable refrigerator, just a mini bar. The was only one suitcase rack situated in the closet. We had to use the sitting chair for our other suitcase. The beds were not too comfortable. Also the pillow case did not completely cover the pillow, so your head might rest upon the exposed portion of the pillow where the lasts hundreds of guest placed their heads. Bathroom was OK but a bit smelly. The shower had low water pressure. Some water will leak out under the shower door to the floor. Stepping over the high tub with a slippery shower floor is a bit precarious. Internet speed was 3.81 Mbps in both upload and download, with 8 ms latency. The location is near the chocolate museum and a good pizza and pasta restaurant is nearby. The cathedral is less than a mile away. At almost 400 euros a night, it was very expensive for a poor experience. Perhaps HN stands for “Not Happy.”

Location is about 10 mins walk away from the station (there an uphill but it is okay) the staffs are friendly and the room was good but the sheets and towels had stains on them. They also do not have a boiler sadly. View from hotel was good.

The hotel intown..easy access by walk to the main attraction.overall is good.

Hotel staff, were professional, efficient and friendly. I was on a business trip, the hotel was convenient for a good connection to the road network, in the morning for business. While being convenient for access to the city and other amenities in the evening.

El hotel puede resultar un poquito extravagante respecto a la decoración y los espacios, pero el servicio es excelente, la disponibilidad del personal está muy bien, la habitación limpia, cómoda y con todo lo necesario para disfrutar si no buscas lujo. El desayuno buffet está muy bien, a mi parecer un poco costoso pero no hay nada que decir respecto de variedad y cantidad. Cercano al metro y a una distancia caminable de la Köln hbf y de sitios turísticos como la catedral, el río, etc. esto lo transforma en un buen lugar de base tanto para viajes de negocios (Köln Messe) o para turistear.

Weekendje weg met zen 2. Prima hotel. Netjes en modern. Nette kamer. Voldoende ruim. Koffie aanwezig. Ruime badkamer met enkel douche. Geen gebruik gemaakt v ontbijt ivm prijs. Centrale ligging. Parking ondergronds voor 25€ per dag.

For my first trip to Cologne, my one-week stay at AMERON was delightful, so I hope I will be a returning guest soon! The hotel's location is perfect for catching different public transport means quickly and efficiently. The room was well-lighted, spacious, great for relaxing but also working, and had a pleasant modern warm aesthetic. The restaurant had delicious quality food (breakfast selection was very diverse, dinner too was always tasty), ”served” with a stylish and cozy atmosphere. The hotel's staff as well as the restaurant's staff were very friendly and had a lot of benevolent patience with my rusty German speaking skills! Communication was easy, professional, but also comfortable, in both German and English. Very happy with my choice, my heartfelt thanks to all the staff!

We booked a last minute trip to Köln and booked a 2 double room. We had to pay €200,00 deposit in cash. There was no other way to pay cash. After we got the money we only get the money back when we don’t smoke in one the rooms. After we arrived we went straight to a rave party and came back to sleep 4hours and check out before 12:00. So we did everything as they asked but the receptionist said that we smoked in our room because they allegedly found ashes on the balcony of the window. We didn’t even openend a window and we ran out of cigarettes. I smoked the last one in front of their hotel. They took pictures of the balcony and showed some ashes. The picture could have been from any other room cause they all look each other. So we didn’t get our money back they called the police on us. Police says they can’t do anything about it and that we have to file a complaint. When we asked to see the previous pictures of the room from the previous guests they say they don’t check it every time. So how can they be sure it wasn’t someone’s else previously.