Hotel berhampiran Historischer Brunnen, Cologne

Location is about 10 mins walk away from the station (there an uphill but it is okay) the staffs are friendly and the room was good but the sheets and towels had stains on them. They also do not have a boiler sadly. View from hotel was good.

Excellent location opposite the cathedral and very close to the main station. I had a single room on the top floor that had a balcony with an amazing view. Only negatives were no tea or coffee making facilities in the room and the reception staff downstairs were not particularly smiley or welcoming. I hadn’t paid for breakfast in advance but they should still have mentioned it to me as an option when I checked in.

Location was superb. Walking distance to train station, cathedral, shopping area… you name it. Staff were very friendly, breakfast was good. Pillow was a bit strange - just a flat square but room was comfortable. Little to no noise from the outside. Bathroom small but adequate. Was quite difficult to control water temperature but once you figure it out you’re all set. Overall a very good stay, would book a room here again

Definitely one of the best hotels I've ever stayed in and the best hotel from Accor Hotels. I had accidentally booked the wrong dates for my stay. As soon as I realised it, I contacted the hotel. The staff helped me to change my reservation dates. While on my trip, due to the strikes in France and problems with the train connections I had to postpone my meeting online. I sent an email to request to check in early since I will be having my meeting at 1 p.m. Ms Wulff made the necessary arrangements prior to my arrival. On my arrival I was able to check in early and able to proceed with my online meeting. Without her help I would not be able to conduct my meeting. On the next day, I had another online meeting. Her colleague made the necessary arrangements so that the housekeeping team could get the room cleaned before lunch and my next online appointment. Till date I have stayed in a number of hotels from the Accor Hotels group. In comparison to M Gallery am Konzerthaus in Wien, Hotel Mondial am Dom in Cologne exceeds my expectations. Professionalism The staff at the reception were not only friendly and good at what they are doing, they are also willing to help and went an extra mile to make things possible. I would not have been able to get my work done if they did not help me. Even when checking out, the staff was professional and showed interest to assist customers whenever they dan. Splendid Location Situation a few minutes walk from the train station and the main city area, is this hotel definite one of the most strategic location in Cologne. View of the Cathedral I managed to get a glimpse of the cathedral from my room. Dinner I had dinner at the hotel restaurant. It was not only affordable, the service was impeccable. The waiter even suggested where I could sit so that I can get the best view of the area. Awesome! I would like to thank the remarkable staff for making my stay in Köln memorable und unforgettable. I would definitely be staying in this hotel again when I visit Cologne. In German (Deutsch) Das Hotel Mondial in Köln ist mein Favorit und ist mit Sicherheit das Hotel von der Accor Hotel Gruppe. Ich habe bei der Buchung das falsche Datum eingegeben und musste meine Buchung ändern. Die Mitarbeiterin. hat mir geholfen meine Buchung zu ändern. Wegen Streiks und Probleme mit Deutsch Bahn musste ich meine Termine verschieben. Ich habe das Hotel gefragt ob ich früher einchecken kann um mein Termin online wahr zu nehmen. Frau Wullf hat alles für mich arrangiert damit ich meinen Termin online fortsetzen kann. Am nächsten Tag habe ich auch einen Termin online. Der Kollege von Frau Wulff hat mit dem Housekeeping-Team koordiniert damit das Zimmer von 13 Uhr fertig gereinigt ist. Dadurch könnte ich meinen Termin um 14 Uhr wahrnehmen. In diesem Hotel sind die Mitarbeiter:innen nicht nur freundlich sondern auch hilfsbereit. Diese Motivation ist leider eine Seltenheit auch bei den Luxus-Marken von Accor. Wenn ich mit M Gallery am Ko

The pluses and negatives of this hotel are: Good Points: Premium location, the hotel is only a short 10 min walk down the hill and to the right from the station bringing you to a quiet courtyard 1 block back from the main Heumarkt square (left hand side of the square) A modern, boutique sized hotel Comfy bed Quiet from an outside noise perspective, especially given its next to the main bar / restaurant areas of Cologne Clean Negatives Pillows too soft Double rooms very compact with minimal storage space for luggage Walls very thin, you can hear every conversation clearly of your neighbours Continental breakfast at 15 euro was overpriced imo for the choice available if not included in room rate No bar/relaxation area to sit in, if you are wanting to use hotel facilities to relax No tea/coffee making facilities in room, kettle available on request Walk in shower was nice but as bathroom is so small you end up having a slippy floor, and be careful of the floor rails where the glass shower panel runs as raised and easy to trip over Mini bar was empty other than 2 complimentary bottles of water (not that we usually purchase from mini bar) but worth noting if you do Overall on a personal note we paid a high room rate for our particular 2 night break due to it been a peak weekend of events going on in Cologne which were unknown to us when we originally booked the flights and decided on this hotel. It was not worth 500 euros, I would say 350 / max 400, and this is mainly due to the location. Perfectly functional for a short break at the right price.

Hotel staff, were professional, efficient and friendly. I was on a business trip, the hotel was convenient for a good connection to the road network, in the morning for business. While being convenient for access to the city and other amenities in the evening.

There was no air conditioning (AC) even though the hotel advertised as having it. Their excuses was that it was too cool at night to operate the AC for the hotel even though it was actually very warm outside. Translation: the entire hotel is either on heat or AC, they are too frugal to allow use of the advertised AC, or their system is outdated and does not actually work properly. Very hot and stuff room. The odd thing was is that the hotel lobby seemed to have AC. The hallways and room were uncomfortably hot. Upon checking in there was only a little bit of toilet paper was left on the roll. Fortunately there was an extra roll provided. Only a few sheets of Kleenex were in the box. Also, the hand soap dispenser was nearly empty. It seems not much care is given to the rooms between guests. On our last day the housekeeper knocks on the door early in the morning even tough the “do not disturb” sign was hung on the door. It was a basic room with furnishings that included a desk, a small round table, 2 small nightstands, a desk chair, and one sitting chair. There was no usable refrigerator, just a mini bar. The was only one suitcase rack situated in the closet. We had to use the sitting chair for our other suitcase. The beds were not too comfortable. Also the pillow case did not completely cover the pillow, so your head might rest upon the exposed portion of the pillow where the lasts hundreds of guest placed their heads. Bathroom was OK but a bit smelly. The shower had low water pressure. Some water will leak out under the shower door to the floor. Stepping over the high tub with a slippery shower floor is a bit precarious. Internet speed was 3.81 Mbps in both upload and download, with 8 ms latency. The location is near the chocolate museum and a good pizza and pasta restaurant is nearby. The cathedral is less than a mile away. At almost 400 euros a night, it was very expensive for a poor experience. Perhaps HN stands for “Not Happy.”

It was a bit old, and the room was cold, but it was a nice hotel. Great location and view. Excellent and fast room service.

Ein ausgezeichneter Aufenthalt! Das Hotel bietet gute Service, komfortable Zimmer und eine ausgezeichnete Lage. Das Personal war äußerst freundlich und hilfsbereit. Ich kann es sehr empfehlen und freue mich schon auf meinen nächsten Besuch!

Our honeymoon trip took us here for the first night. We wanted to stop in Cologne to see some sights the next morning, This was a perfect location just off the motorway, and only 20 minutes back in to Cologne. When we arrived, the staff member that saw us in was pleasant, satisfactory English, but seemed to lack any personality, like she was bored. The restaurant in the hotel was closed when we arrived, when we queried this, we were told its a breakfast only facility. I asked for some recommendations for the local area to get some dinner, I was handed an A4 sheet with multiple eateries. My Wife and I like to read some reviews before going, and found only a couple out of the whole list was on Google or Trip Advisor, so not the most helpful. OK if your not bothered though. Dimitri Grill up the road, about 20 minute walk, I highly recommend this place! (Reviewed separately) The room was pleasant, odd shape, clean and comfortable. It had a safe, sofa and chairs, bed was hard, which was nice. The shower was amazing, could have stayed in there all day. The room however was only made up for one person, we had to call down to get more bedding and towels. These turned out to be single duvets only. The hotel don't stock double or king, only singles. There was a coffee and tea facilities however the kettle is only useable under the wall mounted TV, so the steam and heat goes in to the TV, the coffee was not nice at all, and again was only made up to be enough for one. Car park was odd, its free to get in with a barrier that goes up automatically when you move towards it, however to get you need a token from reception to leave. The staff did remind us of this, however there was no check on if we were guests or not. If your a light sleeper due to light, take an eye mask as the curtains are as thin as cotton. If your looking for a pamper, or some fluffy stuff, this is not the hotel. This is purely a business hotel, or a bed and go kind of hotel.