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Hotel Mondial am Dom Cologne - MGallery
4.3/595 Ulasan

Hotel Mondial am Dom Cologne - MGallery

Cologne City Center Cologne|0.65km dari Opern Passagen
Definitely one of the best hotels I've ever stayed in and the best hotel from Accor Hotels. I had accidentally booked the wrong dates for my stay. As soon as I realised it, I contacted the hotel. The staff helped me to change my reservation dates. While on my trip, due to the strikes in France and problems with the train connections I had to postpone my meeting online. I sent an email to request to check in early since I will be having my meeting at 1 p.m. Ms Wulff made the necessary arrangements prior to my arrival. On my arrival I was able to check in early and able to proceed with my online meeting. Without her help I would not be able to conduct my meeting. On the next day, I had another online meeting. Her colleague made the necessary arrangements so that the housekeeping team could get the room cleaned before lunch and my next online appointment. Till date I have stayed in a number of hotels from the Accor Hotels group. In comparison to M Gallery am Konzerthaus in Wien, Hotel Mondial am Dom in Cologne exceeds my expectations. Professionalism The staff at the reception were not only friendly and good at what they are doing, they are also willing to help and went an extra mile to make things possible. I would not have been able to get my work done if they did not help me. Even when checking out, the staff was professional and showed interest to assist customers whenever they dan. Splendid Location Situation a few minutes walk from the train station and the main city area, is this hotel definite one of the most strategic location in Cologne. View of the Cathedral I managed to get a glimpse of the cathedral from my room. Dinner I had dinner at the hotel restaurant. It was not only affordable, the service was impeccable. The waiter even suggested where I could sit so that I can get the best view of the area. Awesome! I would like to thank the remarkable staff for making my stay in Köln memorable und unforgettable. I would definitely be staying in this hotel again when I visit Cologne. In German (Deutsch) Das Hotel Mondial in Köln ist mein Favorit und ist mit Sicherheit das Hotel von der Accor Hotel Gruppe. Ich habe bei der Buchung das falsche Datum eingegeben und musste meine Buchung ändern. Die Mitarbeiterin. hat mir geholfen meine Buchung zu ändern. Wegen Streiks und Probleme mit Deutsch Bahn musste ich meine Termine verschieben. Ich habe das Hotel gefragt ob ich früher einchecken kann um mein Termin online wahr zu nehmen. Frau Wullf hat alles für mich arrangiert damit ich meinen Termin online fortsetzen kann. Am nächsten Tag habe ich auch einen Termin online. Der Kollege von Frau Wulff hat mit dem Housekeeping-Team koordiniert damit das Zimmer von 13 Uhr fertig gereinigt ist. Dadurch könnte ich meinen Termin um 14 Uhr wahrnehmen. In diesem Hotel sind die Mitarbeiter:innen nicht nur freundlich sondern auch hilfsbereit. Diese Motivation ist leider eine Seltenheit auch bei den Luxus-Marken von Accor. Wenn ich mit M Gallery am Ko

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Lihat Ulasan Tetamu untuk Hotel di Cologne

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Hilton Cologne
4.4/5122 Ulasan
Cologne City Center
was told after checked in that they were undergoing water piping in midnight and bo water from 11pm to 5am next morning. wish they had posted this when made the booking. other than that, it is always my favorite hotel to stay at in Cologne. location is excellent, 300 meter to central station and city center.
Excelsior Hotel Ernst am Dom
4.5/563 Ulasan
Cologne City Center
The Hotel shows five stars! The room had no wifi whatsoever, although they showed three different wifi lans. Attempts to bridge this gap with mobile hotspots were not helpful. Noises from other rooms were audible, which means a bad noise insulation. Worst of all was that there was first only boiling hot water in the bathroom. This was due to the fact that all cold water supplies were closed. Still after opening them ourselves, one of the two lavatories cold water regulator was not functional. Shocking was that the shower was switching from regulated 38 degrees Celsius to suddenly boiling hot water and then to ice cold water. This made showering an unpleasant not to say dangerous encounter! You judge if this Hotel deserves the five star rating. Our attempt to communicate the shortcomings was prompted with the statement that the maintenance technicians had left! (???)
Eden Hotel Fruh am Dom
4.1/599 Ulasan
Cologne City Center
Stayed for a few days in mid-December to visit Cologne and its Christmas Markets. In terms of location relative to the train station, the Dom, the Christmas Market, shopping and restaurants you can't beat it. Cost is average. The attached beer hall was great and had wonderful food and service, highly recommend the pork hock. The hotel breakfast buffet was very good with a wide range of choices. The downside, between the pedestrian traffic, construction and the Christmas Market do not expect to get any sleep. Things shut down about 2:30am and construction starts about 7:00am and the hotel is far from sound-proof. The rooms in the older part of the hotel are in desperate need of renovation, bathroom was very small. Parts of the hotel have been modernized and the rooms there while small, are in much better shape. Depending on your tolerance its a viable option in Cologne.
Stern am Rathaus
4.7/542 Ulasan
Cologne City Center
Great hotel in fantastic central location close to train station and Cathedral . The room was well designed which made the most of the space and was spotlessly clean. The staff were superb and made us feel very welcome. Breakfast was again superb and the choice really good for a small boutique hotel. Would definitely recommend and return if we visit Cologne again. Only small point we would make is to try and add some privacy blinds or something on the windows so the curtains do not need to be closed as room overlooked by building close by
Dorint Hotel am Heumarkt Koeln
4.4/5113 Ulasan
Cologne City Center
Top Stadthotel in perfekter Lage. Alles in Gehdistanz. Grosses Frühstücksbuffet, sehr lecker und auch frisch gepressten Orangensaft. Die Bar im Erdgeschoss ist ein muss, für einen Drink vor dem schlafengehen. Jederzeit wieder :-)
Koncept Hotel Zum Kostbaren Blut
3.8/539 Ulasan
Cologne City Center
Easy booking online - check in was a little long-winded as there's no actual staff just a machine to check in, it took a few goes to get it right. Room was large, bed comfy and we even had a balcony on an unexpected upgrade. Nespresso coffee machine & 4 pods in the room were a bonus. Overlooks a lively square and is perfectly placed to explore the old town and head out for drinks/dinner. Bathroom clean and functional, quite eco-conscious as well. A free packet of plant seeds on the bed was a very nice touch. Would happily stay here again if we were in Cologne.

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