Pengguna Tetamu
12 Februari 2025
I would like to add my view point wise here,it's not as the name claims it's not a resort and even beach resort it's just a normal hotel with small pool,no garden no parking just 3 cars no lawn,seating on pool side was in poor state beach is 20 mins away so it is neither a resort nor on beach and more here..
_Reception:_ 2/5
The reception area did not match the expectations set No welcome drink was offered, and I had to ask for water after 10 minutes.
_Staff:_ 4/5
The front desk staff and other team members were cordial, harmonious, and cooperative.
_Room:_ 1/5
The room was uncomfortable due to a bad smell from the bathroom and room. The cleaning level was low, with dirt on the floor and dirty leather on the sofa and bedside. Toiletries were incomplete, with only soap, body wash, and shampoo available. Missing essentials included:
‣ Toothbrush and toothpaste
‣ Hand towels
‣ Brush
_Maintenance:_ 1/5
The hotel rooms need deep cleaning and renovation. The pool area maintenance was also poor.
_Amenities:_ 1/5
Insufficient supplies, including green tea, were available.
_Overall:_ 2/5
While the staff was cooperative, the overall maintenance of the property was very bad. The stay was average or below average, not worth the price paid.
Would you like to add anything else?
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