Hampton Inn Cortland

My husband loved the full breakfast every day - fresh & lots of options. The staff was great. Hotel is clean & spacious

This is a very comfortable, clean facility. The staff was efficient and pleasant when we checked in.

The bottles in the bathroom don't get filled. FAIL. Saw 2 dead bugs on bathroom floor by toilet. They were there for all 3 days of our stay. They did bring some fresh towels on our last night there but did absolutely NOTHING else. I stay in Hampton Inns often enough. I stayed in 2 on this trip. It wasn't any better at the 1st one. Bottles in bathroom were empty there too. May be time to stay at some non-hilton related hotels.

It was a nice stay but upon getting to our room, the automatic shades only went partially up. We did not have enough light. There was no conditioner in the shower, just two shampoos. We were not told what time check out was nor were we told what time breakfast was! The room is clean but a little more attention to details like making sure the blinds work makes a big difference.

Wonderful stay! Friendly helpful staff, clean comfortable room and very clean breakfast area with a nice appetizing selection. Hotel is in a very nice safe area. Would highly recommend 😊

The room was very nice and comfortable ,unfortunately the wifi ,although connected ,could not access any browsers or websites. There was a' Premium Wifi ' available for a cost ! Also it was explained to us that because we were in a room on the 3rd floor and so far from center of the building, was the reason that running the hot water for 5 minutes was still not enough to actually get hot water. We just gave up and did not use the shower.

Nothing to complain about here. Modern, clean, great staff. We left at 5:30am - staff brewed us a fresh pot of coffee to get us on our way.

Nice and clean. Get more than what ya pay for. Had to extend our stay due to circumstances and was happy to. Staff and manager couldnt have been more accomodating and sympathetic to help take care of our needs

I was unfortunately unable to make my reservation as during my travels I encountered a white out snow storm. I had to immediately pull off the highway before Cortland. When i tried to contact hotel, I even contacted Hilton directly and received a case file #, I was tring to cancel and get a refund for my room . After finally getting through to someone next day, they informed me they could not refund as it was already passed. I had been trying multiple ways to get in contact with hotel and no one could give me a straight answer.