Datong Grand Hotel

It was very nice hotel. I love that hotel. Clean and location was not bad. Seems like that the swimming pool need to fix it. But not bad, that's nice.

Unfortunately the hotel did not correspond to the booked and promised standard. It is very old. The carpet in the room had a lot of stains. has it been professionally cleaned since it was built in 2010? the sheets had some holes in them and there were a lot of stains on the walls. The fridge was damaged and not working. We had booked the room for 4 people. However, we were consistently only provided with 3 towels and bathrobes in the room. it would be very desirable if the housekeeping was informed about the guests! The breakfast (from 7 a.m. to 9 a.m.) was okay. The Western breakfast included coffee, yoghurt, butter, jam… Unfortunately every type of bread/toast was very old and dry. on the second morning the cornflakes were empty. the answer of the waiter "mei you" (we don't have it). After asking again and pointing in the direction of the kitchen, the waitress brought 2 bowls of cornflakes to our children. the pool area needs to be cleaned urgently. There is a lot of rubbish and a lot of dirt/dust on the cupboards in the cold and rather dark changing room. opening hours are until 10 pm. however, the whirlpool was already turned off at 8:40 pm and the water drained. we didn't feel very welcome. the employee probably wanted to call it a day. the question about towels was answered with "mei you" (we don't have it). later, she brought us 3 more pieces.

The room was big and very clean. English speaking service is quite limited but in general it was somehow doable to communicate. The breakfast room was unfortunately very crowded and noisy. As result, the breakfast was a bit stressful and the service could not refill the breakfast buffet in time.

Historic hotel close to the city wall

住宿環境整體不錯，服務員的服務態度也挺好，但是細節方面應該更注意，角落的地方衞生有點兒差，希望能改進一下，衞生間的馬桶不是加熱的，窗簾是手動的，送飲料挺好的，酒店離古城比較近，出行挺方便。

酒店整體很滿意，國慶節期間後半段入住，遊客少了一些，舒適度高一些。 酒店位置很好，離市區和古城都很近，步行15分鐘左右可以到，離主街也比較遠，鬧中取靜，對於睡眠不好的人來説是個不錯的選擇。 服務也很貼心，在白天入住和離店，下車和上車都有行李員幫忙拿行李，客房服務響應也很快。