Cari Hotel Rekaan Unik di Madrid

The hotel just opposite side of Atocha Train Station. The staffs are very nice. The room is clean. Besides hair dryer, they also provide Hair straightener. The breakfast is good.

The hotel is in a very central location at Gran Via (main shopping street). Metro station is just a few meters away. The staff is very friendly and the rooms are quite big. There is also a nice rooftop bar with good cocktails. Due to the location the hotel is great for a weekend trip to Madrid. I would definitely stay there again.

Impeccable services, fantastic facilities, and great location. We will definitely consider staying in this hotel again when revisiting Madrid.

This review is for 60 balconies iconic. So, a surprise for me, after reserving on booking.com, is that this is an apart hotel. Positives - the location is AMAZING and the room (we had an appt for 3 people) was EXCELLENT . Staff were very helpful. Very clean throughout. Bed was super comfortable. Kitchen was well equipped. A gorgeous breakfast was delivered every morning. Bread, fruit, yogurts, cereals… Negatives - pool (which had workmen upgrading the roof terrace) was freezing. Naturally, not heated, but attached to hose from mains water. Icy. Personally, not a fan of the frosted glass doors/walls to the toilet. We had a large teenager sleeping on the pull down single bed. Was a bit small. Positives far outweigh the negatives. As long as you don’t have your heart set on swimming, you will not regret staying here.

西班牙這次商務出行，全程都很舒適沒有瑕疵，除了長時間的坐飛機以外，到了菲尼克斯酒店入住後很放鬆很舒適。 設施：滿意 衞生：滿意 環境：滿意 服務：滿意

Overall we stayed in 3 rooms - the first we rejected after one night because the shower was unacceptable with an awful smell of drains emanating from it and there was no bath as alternative. The second they moved us to was much better with bath in the room but it had a shower cubicle which again smelled of drains - we didn't use it. The 3 rd room was a luxury duplex suite after we'd left the city and returned for one more night - yet again the shower smelt awful and they had to send the housekeeper up to pour disinfectant down it. They blamed rain but it hadn't rained on all the days - I blame the construction of the showers - marble slabs with gaps in between where dirt and mould was visible - frankly quite awful. We found the hotel otherwise a bit strange in layout but comfortable, nice terrace bar/restaurant and a good buffet and cooked breakfast. Staff were helpful except for young lady who suggested I needed 40 minutes or more for taxi to train station - I got there in under 5 minutes !

El 1 de agosto, mi familia y yo llegamos al hotel de la calle Almirante dispuestos a dar comienzo de nuestras vacaciones. Nuestras expectativas eran altas, basadas en el precio que pagamos, las fotos prometedoras y la reputación en línea del hotel. Pero la realidad resultó desalentadora desde el primer momento. La falta de advertencia sobre las multas en Madrid Central al llegar en coche fue un golpe inesperado. ¿Cómo es posible que un hotel de supuesto lujo no se preocupe por informar a sus huéspedes sobre esto? Viajar con un bebé ya implica desafíos, y esta sorpresa lo hizo aún más complicado. Mi solicitud de ayuda fue ignorada, y la falta de empatía nos hizo sentir desamparados. El apartamento que encontramos no se parecía en nada a las fotos en línea. Las paredes desgastadas y sucias, los marcos de las puertas envejecidos y los baños anticuados eran una decepción total. Nuestra inversión de más de 200€ no se correspondía con la realidad que encontramos, y la diferencia era dolorosamente evidente. El peor momento fue cuando la puerta de la nevera se rompió al abrirla, dejándola inutilizable. Esta situación se convirtió en un total despropósito al viajar con un bebé que necesitaba comida y poder guardar medicinas frescas. Nuestra llamada en busca de ayuda quedó sin respuesta, y la sensación de abandono fue abrumadora. A pesar de nuestras solicitudes de ayuda tanto con la situación del coche como con el estado del apartamento, fuimos ignorados. Incluso expresar nuestra frustración solo generó una respuesta indiferente. La promesa de ”lo anoto y se lo haré llegar a mi responsable” resultó ser vacía, sin explicaciones ni disculpas. Casi un mes después, tras agotar las esperanzas de que la empresa se comunique con nosotros y nos de las necesarias explicaciones, he contactado con ellos. Nada nuevo bajo el sol. Excusas y palabras vacías que no van cambiar la pésima experiencia sufrida ni van a revertir el peor inicio de vacaciones que uno puedo imagin****.

酒店設施完善～服務周到～親切熱情～ 值得提的是洗護用品：歐舒丹的～yyds 服務人員還貼心的夜床服務並送上歐舒丹的護手霜～很不錯～ 房間有贈送免費的礦泉水～ 唯一不足就是從酒店出來通往路邊的街道一股尿騷味…十分噁心～（酒店大門在巷子裏面）

It is our second time at the hotel, and the attention and human quality is what stands out. Julio and all the staff, Miguel and all his co-workers are extraordinarily kind, professional and efficient. The hotel is very good, unbeatable location, super good amenities and a spectacular breakfast. But the warmth of the attention is the most remarkable

Great hotel and great staff. The room is everything a travel could ask for--the bed is large and comfy, the rainfall shower head is a godsend after a long day of exploring Madrid, the towels are large and fluffy, free water, and all the bathroom amenities and accessories are available for free. What's more, the staff are super friendly and helpful, and put up with my muy malo español with aplomb. Though seriously, they all speak English very well. The location is great--smack in the middle of the city and so many restaurants within walking distance, including a Michelin-recognized one. Just a few blocks from the high-end shopping area. Breakfast is tasty too and the restaurant is nice. When I'm back in Madrid, I will definitely come back to The Pavilions Madrid.