Vision Imperial Hotel Formerly Excelsior Hotel Downtown

The customers are mainly Indian people. The room next door is really noisy.

Review for Vision Imperial - Dubai I recently had the opportunity to work with Vision Imperial in Dubai, and I am delighted to share my exceptional experience with this remarkable company. From the moment we initiated contact, it was evident that Vision Imperial prides itself on delivering superior quality and unmatched customer service. Service Quality: The quality of service provided by Vision Imperial was outstanding. The team demonstrated a thorough understanding of our project needs and delivered results that surpassed our expectations. Every detail was meticulously handled, showcasing their commitment to excellence. Professionalism: Vision Imperial’s professionalism was evident in every interaction. The staff was knowledgeable, courteous, and genuinely invested in the success of our project. Their expertise and strategic insights were invaluable in guiding us through complex decisions and ensuring the project's success. Communication: Communication with Vision Imperial was seamless and transparent. They kept us informed at every stage of the project, promptly addressing any questions or concerns. This level of openness and responsiveness made the collaboration smooth and efficient. Timeliness: Adhering to timelines is crucial in any project, and Vision Imperial excelled in this regard. They delivered all milestones on schedule without compromising on quality. Their ability to meet deadlines while maintaining high standards of work is truly commendable. Innovation: Vision Imperial stands out for their innovative approach. The team brought fresh, creative solutions to the table, tailored specifically to our needs. Their forward-thinking mindset and adaptability set them apart from other service providers. Customer Service: The customer service at Vision Imperial is top-notch. The team went above and beyond to ensure our satisfaction, always ready to address any issues and provide support. Their dedication to delivering a positive customer experience was evident throughout the project. Overall Experience: My overall experience with Vision Imperial in Dubai was exceptional. They are a company that values integrity, quality, and customer satisfaction. I would highly recommend Vision Imperial to anyone seeking reliable, high-quality services in Dubai. Thank you, Vision Imperial, for your outstanding work and dedication. I look forward to future collaborations!

All in all was good except for paying every night for outdoor parking, especially with such Dubai's weather! The building is slightly old.

Hotel location is good, too many food options, parking rate for guest should be fixed the parking guy took 30/- aed as the standard price is 20/- aed for the hotel guests. Check in was smooth, Reception lady staff was very fast with the check in process. Overall the stay was good

Requested king bed but they provided joined bed

The reception was helpful.