Hotel berhampiran Playground Brölweg, Duesseldorf

The location of the hotel is excellent, right in the city center, 5 minutes from the main station (Duesseldorf Hbf), 1 minute from the Oststrasse U-bahn station. Many good eating options (restaurants, cafes, kiosks, supermarkets) around. Right in the heart of the Asian district. The room itself was simple and clean, with TV, AC, and hot water in the shower. All in all, a value for money deal!

Avoid this hotel. We booked a 4 night stay. The air con doesn’t work and with it being 23 degrees outside at 2am you need a window open. The bar across the street stays open very late and is very noisy. Today my daughters room has had no electricity. Yes they fix it but the fix lasts 10 minutes. The final straw was coming back from dinner to find men drinking on the steps of the hotel with a bag full of beers and 3 of them urinating against the hotel. When I complained I was told they were staying at the hotel so there was nothing they can do and what did I expect it was a Saturday night. I’ve been to Düsseldorf many times and there are plenty of hotels to choose from so avoid this one! I certainly will do in the future!!!

Small hotel and small rooms but decent for singles. Rooms are labeled by city names, my room Los Angeles faces the street side and gets rather noisy at night which doesn't bother me much, but if sounds bothers you, best to request for a room facing the inside instead. As rooms are limited, best to request in advance. Room is basic, bathroom is a little small and old but clean. Lift is very small, while it says it could take 3 persons at a time, so far I've only made it with 2 persons at maximum when we are in our thick winter coats. With luggages, it can only fit 1. What I loved most is breakfast, the restaurant has a lovely glasshouse area with natural daylight, food is nothing wow typical basic fare, service is warm and friendly here. Location is pretty good, short walking distance to Victoria Platz U-Bahn Station and there's also a bus stop less than 100m away that brings you straight to the Messe Fairground. There's also a REWE supermarket just round the corner.

這是本次歐洲行，最貴的一個酒店，本來抱着很好的期待，最後是無盡的失望。 因為是歐洲盃去看球，這個酒店屬於凱悦集團，我非常信任凱悦，就定了套房。遇到了幾個問題，給大家避雷: 1這個酒店是法院改造的，非常特殊，所以進門的時候，行李全靠門廊小夥和自己提上去，我的行李很多很重，我認為這很不合理，也很費勁。 2我預訂是雙床行政套房，既沒有給雙床，酒店也沒有設定行政樓層。最後告訴我滿房了，不能調整。我提出給我加個床，來解決問題。 3打掃衞生不靠譜。卧室一個床，它還不乾淨，床頭枕頭下一個死蒼蠅，噁心壞了。我立刻告訴前台來換，也沒給補償。還是攜程靠譜，給我補償了幾百塊錢，表達心意。我覺得一個酒店衞生這麼差，也很難做的好。 4早餐食物發黴。早餐品種多，但都難吃。水果還發黴！這個真的醉了，噁心極了。品控一塌糊塗。 5早餐服務差。服務人員態度惡劣，愛答不理。這是其他酒店一點沒遇到的，這個酒店特別明顯。 6比賽當天不給用餐廳。7.6那天比賽日，我們去看球前，出發之前想去pitti 吃頓飯。結果告訴我，不給使用餐廳，原因不明！ 這個酒店如果一個晚上2000，我覺得也就算了，也就這點水準。拜託，這是6000多9一個晚上的酒店，這個服務水平也太差了吧！ 特別是死蒼蠅、發黴水果，噁心到家了！請大家抵制這個酒店，不要去！

We booked months in advance on *********** before our stay on 20.8.23. We stayed for 1 night in a Family Room - a double bed with a bunk bed in one room with a shower room. The hotel despite being called “airport” is actually a 5-10 minute drive away by taxi (we paid €21 to get from Düsseldorf airport to the hotel by taxi). We had a nightmare at check-in. Our flight was delayed so we didn’t get to the hotel until after 11pm when the check-in desk closed. None of the reference numbers *********** had provided us with worked, so we thought we were going to be homeless! Luckily there was 2 emergency telephone numbers on the wall, we rang the first - it went to answerphone - luckily the second was answered but with my rusty German, I had to speak a mixture of German & English to explain what had happened. Luckily she found our reservation and give us the access code for the building & for the room (there is no room physical key) - such a relief! The room had air con (a welcome relief as it was 30’c when we visited), free Wifi, comfy beds & a lovely shower. Breakfast was €10.50 each - we booked in the morning due to the aforementioned check-in issues. Great selection of continental breakfast items. Check out was 12noon. The nearest tram stop “ISS Dom” is a 2 minute walk away which on the S1 line takes you to the Düsseldorf Hbf in 25 minutes, then you can change to catch a connection to Düsseldorf Airport, Cologne etc. We would definitely stay at a B&B Hotel again when visiting Germany again.

Good morning, I stayed at this hotel in 2 rooms for 3 days at the beginning of May 2024. They charged me 30 euros for late check out for both rooms, but they charged me 15 euros more for one Late check out for a room and we were moved from one of the rooms. also the kitchen equipment did not work in one of the rooms, fortunately we had two rooms and we had to cook in one room for everyone. beyond all these inconveniences, when I returned to Paris and looked at the bill again, and mentioned to them that the kitchen equipment was not working, and that it would be appropriate to carry out a commercial gesture for this also in addition to the reimbursement of the 30 euros invoiced for no reason. They keep arguing and showing bad faith, to the point that they still haven't refund at least the 30 euros for almost 4 weeks now. Bonjour, J'ai séjourné dans cet hôtel dans 2 chambres pendant 3 jours au début du mois de mai 2024. Ils m'ont facturé 30 euros pour un départ tardif pour les deux chambres, mais ils m'ont fait payer 15 euros de plus pour un départ tardif pour une chambre et nous ont fait partir d'une des chambres. de plus l'équipement de cuisine ne fonctionnait pas dans une des salles, heureusement nous avions deux chambres et nous avons du cuisiner dans une seule chambre pour tout le monde. au delà de tous ces inconvénients , quand je suis revenu à paris et que j'ai regardé à nouveau la facture, et que je leur ai mentionné que l'équipement de cuisine ne fonctionnait pas, et qu'il serait opportun d'effectuer un geste commercial pour cela aussi en plus du remboursement des 30 euros facturés sans raison . ils n'arrêtent pas d'argument et de faire preuve de mauvaise foi, au point qu'ils n'ont toujours pas remboursé les 30 euros à minima depuis presque 4 semaines maintenant.

Very efficient and pleasant staff at the reception for the check-in downstairs. As an ALL platinum member, I was upgraded upon check-in. The room was large, conveniently furnished and quiet through the night. As I had an early departure, I took a taxi to get to the airport (5min ride) as the hotel is not exactly at the airport (22min by walk).

I arrived late after missing a flight out of Dusseldorf. The friendly female on shift (from Brazil) was absolutely excellent in dealing with me. The beer was good, the food was nice enough and the bar staff were friendly. Will definitely be back to this location should I ever be at Dusseldorf Airport.

This hotel had everything that I wanted on my trip to Euroshop. Good English spoken by the staff, plenty of Taxis always available. Great breakfast available with super coffee. The bathroom was top quality and the bed super comfortable. Only criticism would be the lack of kettle and coffee available in the room. Would definitely recommend.

Très movaise expérience ! À l'arrivée on nous demande un supplément de 15 euro par chambre (5 chambres) ! On nous explique où ce trouve les petit dj. On été 9 personnes mai on allait pas tous prendre un petit dj les matin. Arrivé au petit dj on nous demande le numéro de chambre ce qui est normal. Mai d'office ils nous facture 2 petit dj. Donc à la fin on nous vole 5 petit dj (5 x 23 euro ! ) et on nous explique qu'il fallait annuler à l'avance ceux qui prenez pas ! Après ma chambre n'a pas été nettoier une seule fois sur 4 jour ! Le sauna en panne 1 jour sur les 4, et la cabine infrarouge fonctionnait pas du tout. Et le personnelle en vue des petit dj très désagréable. Une chaîne d'hôtel qu'on fréquentera plus jamais !