Pengguna Tetamu
28 Julai 2024
First of all, I would give 5 stars except for one flaw that I found. The guides, who are generally knowledgeable and very good, sometimes seem to focus on the Spanish- speaking guests to the exclusion of non-Spanish speakers. This can make for an uncomfortable and less than informative tour for those who don't speak Spanish. The hotel is beautiful and comfortable. The food and wines were excellent, as were all of the service staff. There were a variety of excursions to choose from, and the staff tried to tailor your choices to your interests and physical abilities. Nathalie was one tour leader who deserved 5 stars. She is a Rapa Nui native who knew a lot about her island's culture and history. She made the tour extremely interesting for all involved. She divided her time between the groups by language, so that no one missed out. She also tried to accommodate the desires of different groups. At Anakena Beach, some in our party wanted to swim and some did not. She made sure that we all had time to do what we wanted and kept everyone informed. It was the best tour offered at this hotel, so ask for Nathalie if you can.
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